Old Apr 2, 2017, 9:28 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Wigg
Moderator note: Any questions regarding availability/fare buckets on a specific flight or flights should be posted in the fare bucket check request thread. Any such posts in this thread will be deleted.

Q: When should I use eUpgrades, and when should I use AC Bid?
A: For starters, you can use both of them on a single booking. If one upgrade is accepted, the other is cancelled at no cost to you. One thing to consider is that eUpgrade priority is highly influenced by your Aeroplan Elite status and the fare class of the original ticket, but AC Bid is influenced by your bid as compared to other people. If you don't have a high Aeroplan Elite status, AC Bid may be the better choice for you.

Q: If I use a Bid Upgrade do I get additional SQM / SQD now for my flights?
A: No.

Q: If I use a Bid Upgrade on an International Flight leaving YYZ/YVR do I get access to the Signature Lounge?
A: No.

Q: When will I find out if my bid was successful?
A: You will be sent an email within 36 to 48 hours prior to your departure.

Q: If I am successfully upgraded, which baggage limit applies?
A: The baggage rules of the upgraded ticket apply. Note that this is different than eUpgrades, where the original tickets baggage rules still apply.

Q: When do I pay for a bid?
A: Your credit card is only charged when the bid is accepted, which will happen no earlier than 48 hours before departure. Note that if your card is declined, even temporarily for a fraud check, you will lose the bid and will not get another opportunity.

Q: Can I cancel an AC Bid?
A: Yes, but only until 48 hours before departure.

Q: If I cancel the booking after successfully bidding for an upgrade, or if I miss the flight, will I get a refund?
A: No.

Q: If Air Canada rebooks me on another flight, what happens to my AC Bid upgrade?
A: You keep it and Air Canada will put you in the upgraded cabin on the new flight. If the new flight does not have Premium Economy, or if there are not enough Business class seats, then your AC Bid will be refunded.

Q: I have a flight going from XXX to YYY on DD-MM-YY and the minimum bid is $ZZZ - what are my chances / what should I bid?
A: No one here really knows how Plusgrade as implemented by AC really 'decides' which bids to accept.
There are so many potential variables that it's best just to bid what you feel the upgrade is worth to you.

Q: I was successful in a Bid Upgrade to the PY cabin. Can I now use my e upgrades to attempt to upgrade to J?

A: No. Only 1 upgrade is allowed. The same applies to a last minute upgrade to PY.


AC Bid Upgrade - FAQs

If your upgrade request is accepted, the fare conditions for the original ticket you purchased shall remain in effect and will be applicable with respect to cancellation policies, change fees, conditions for minimum and maximum stay, and rules relating to the accrual of frequent flyer miles. All other conditions will be per the upgraded fare class.

On the AC website:

"AC Bid Upgrade - Your opportunity to travel in a higher cabin class"

https://upgrade.plusgrade.com/offer/AirCanada




Print Wikipost

Air Canada Bid Upgrade Program

Old Nov 8, 2016, 10:40 pm
  #1  
Original Poster
 
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
Air Canada Bid Upgrade Program

A friend of mine mentioned that she received an e-mail stating she can submit a bid (auction?) for an upgrade to business class. The thing is that the URL in the e-mail that she is instructed to go to is not an Air Canada (according to her) domain URL.

Has anyone else heard about this?

I'm not in a position to check it out properly - only on mobile, so no web inspection tools at my disposal for the moment.

Last edited by jaysona; Nov 8, 2016 at 10:46 pm Reason: Spelling correction - damn autocorrect
jaysona is offline  
Old Nov 8, 2016, 10:44 pm
  #2  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,476
Did the email really originate at AC?

I'd be suspicious as I assume that bidding would require a credit card and other personal details.
MSPeconomist is offline  
Old Nov 8, 2016, 10:46 pm
  #3  
Original Poster
 
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
Originally Posted by MSPeconomist
Did the email really originate at AC?
I do not know. I am on my phone, she's not the most adept at determining these things and I have not had a chance to look at the smtp headers or the URL in the email.
jaysona is offline  
Old Nov 8, 2016, 10:52 pm
  #4  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Originally Posted by MSPeconomist
Did the email really originate at AC?

I'd be suspicious as I assume that bidding would require a credit card and other personal details.
Same.

I call phishing.

Why would AC cheapen the cabin?
SparseFlyer is offline  
Old Nov 8, 2016, 10:54 pm
  #5  
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,711
A bid process. Great, since everyone's obviously fed up with R Games, might as well do something worse.
ffsim is offline  
Old Nov 8, 2016, 10:54 pm
  #6  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Originally Posted by jaysona
A friend of mine mentioned that she received an e-mail stating she can submit a bid (auction?) for an upgrade to business class. The thing is that the URL in the e-mail that she is instructed to go to is not an Air Canada (according to her) domain URL.

Has anyone else heard about this?

I'm not in a position to check it out properly - only on mobile, so no web inspection tools at my disposal for the moment.
I think your friend is confusing something with the email promo.

It say "up to" but it's not bidding, and you have to call in too.
SparseFlyer is offline  
Old Nov 8, 2016, 10:55 pm
  #7  
 
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,714
This makes total sense to me! Not surprised one bit and I believe it.

This year with the changes I've been seeing a ton of space in the J cabins while flying. Why not get people to tell you how much they are willing to pay extra to be up there and then decide if you want to take it or not? Great way for some extra revenue that's at your discretion to take or not.

As ffsim pointed out, R games and all.
Sean Peever is offline  
Old Nov 8, 2016, 10:56 pm
  #8  
Original Poster
 
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
Originally Posted by SparseFlyer
I think your friend is confusing something with the email promo.

It say "up to" but it's not bidding, and you have to call in too.
I dunno! I won't be in a position to properly check out the e-mail and URL for another 10 hours or so - which I why posted here.
jaysona is offline  
Old Nov 8, 2016, 11:00 pm
  #9  
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,711
Originally Posted by Sean Peever
This makes total sense to me! Not surprised one bit and I believe it.
Totally makes sense from AC's perspective. J cabins are empty because people board their eupgrade credits, so this is a way for them to get extra revenue -- possibly more than an LMU -- out of those seats. Just sucks for anyone trying to use eupgrade credits.

I'd love to know what the email actually said. How it works, why the URL isn't AC's, etc. Who knows, maybe Sparse is right and OP's friend is confused.
ffsim is offline  
Old Nov 8, 2016, 11:03 pm
  #10  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Wow.

From June 14, 2015

http://www.flyertalk.com/forum/air-c...-upgrades.html
24left is offline  
Old Nov 8, 2016, 11:41 pm
  #11  
FlyerTalk Evangelist
 
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
It wouldn't surprise me if this were true.

The number of airlines which have implemented a "bidding for upgrade" system has exploded over the last two years. Pretty much much all the airlines use the IT platform developed by Plusgrade:

www.plusgrade.com

I had the opportunity to meet the founders during a conference last week and it's probably one of the most significant innovations in generating ancillary revenue in recent years.

Of course this would be bad news for frequent flyers, but let's see whether the news is true....
Jasper2009 is offline  
Old Nov 9, 2016, 12:17 am
  #12  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,869
Originally Posted by Jasper2009
Of course this would be bad news for frequent flyers, but let's see whether the news is true....
Depends. If the eUp system remains in place as-is and bidding simply replaces the LMU system, not necessarily bad news.
Adam Smith is offline  
Old Nov 9, 2016, 8:03 am
  #13  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Originally Posted by adam.smith
Depends. If the eUp system remains in place as-is and bidding simply replaces the LMU system, not necessarily bad news.
Unless bidding is not until T-15m and takes away R space.

Then all bets are off.
SparseFlyer is offline  
Old Nov 9, 2016, 8:59 am
  #14  
 
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,850
Originally Posted by SparseFlyer
Unless bidding is not until T-15m and takes away R space.

Then all bets are off.
Surely, messing with R-space is something they'd neve- I'm sorry, I almost made it through that with a straight face.

Buckle up, buckaroos!
YOWgary is offline  
Old Nov 9, 2016, 9:05 am
  #15  
 
Join Date: Mar 2012
Posts: 3,174
I haven't heard of AC implementing a bidding system for upgrades, but I wouldn't be surprised if they do launch such a program.
agjil is online now  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.