Logic Behind Mobile Boarding Pass Availability
Aug 28, 2016, 7:55 am
#1
Original Poster
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,208
Logic Behind Mobile Boarding Pass Availability
Is there any?
I really don't like printed tickets and am quite frustrated by AC's seemingly random availability of e-boarding passes.
For example, flying YYZ-FRA on AC876 today and:
1) Mobile check-in gives an error on the last screen.
2) Online check-in works but only provides a boarding pass for printing.
This seems to happen on ~50% of my flights...
I really don't like printed tickets and am quite frustrated by AC's seemingly random availability of e-boarding passes.
For example, flying YYZ-FRA on AC876 today and:
1) Mobile check-in gives an error on the last screen.
2) Online check-in works but only provides a boarding pass for printing.
This seems to happen on ~50% of my flights...
Aug 28, 2016, 9:06 am
#2
Join Date: Jun 2009
Location: YYZ, MNL, WAW
Programs: Marriott Titanium, Lifetime Plat, (now an AC nobody)
Posts: 1,978
Is there any?
I really don't like printed tickets and am quite frustrated by AC's seemingly random availability of e-boarding passes.
For example, flying YYZ-FRA on AC876 today and:
1) Mobile check-in gives an error on the last screen.
2) Online check-in works but only provides a boarding pass for printing.
This seems to happen on ~50% of my flights...
I really don't like printed tickets and am quite frustrated by AC's seemingly random availability of e-boarding passes.
For example, flying YYZ-FRA on AC876 today and:
1) Mobile check-in gives an error on the last screen.
2) Online check-in works but only provides a boarding pass for printing.
This seems to happen on ~50% of my flights...
The ones mentioned:
BCN
EZE
LIR
MBJ
SJO
GRU
PVG
SYD
With that said, I was also advised today that FRA should be ok.
Aug 28, 2016, 9:12 am
#3
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,882
Is there any?
I really don't like printed tickets and am quite frustrated by AC's seemingly random availability of e-boarding passes.
For example, flying YYZ-FRA on AC876 today and:
1) Mobile check-in gives an error on the last screen.
2) Online check-in works but only provides a boarding pass for printing.
This seems to happen on ~50% of my flights...
I really don't like printed tickets and am quite frustrated by AC's seemingly random availability of e-boarding passes.
For example, flying YYZ-FRA on AC876 today and:
1) Mobile check-in gives an error on the last screen.
2) Online check-in works but only provides a boarding pass for printing.
This seems to happen on ~50% of my flights...
Aug 28, 2016, 10:27 am
#4
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,708
Yeah, this is what typically happens to me. Mobile check-in fails, usually towards the end of the process, but I can complete it on ac.com (even from my mobile phone). The subsequent email contains links for both mobile and printed boarding passes.
Aug 28, 2016, 10:37 am
#5
Original Poster
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,208
Maybe it's because I'm connecting to CPT via JNB on LH and SA, on a ticket issued by LH. Sadly, I can't check in online with LH either.