CBC: Air Canada passenger suffers 'horrible pain' after being stuck in cramped seat
#241
Join Date: Dec 2014
Location: Canada
Posts: 822
People think Y seats are cramped?
This is CRAMPED!
http://www.telegraph.co.uk/travel/ne...ats-on-planes/
This is CRAMPED!
http://www.telegraph.co.uk/travel/ne...ats-on-planes/
#242
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
People think Y seats are cramped?
This is CRAMPED!
http://www.telegraph.co.uk/travel/ne...ats-on-planes/
This is CRAMPED!
http://www.telegraph.co.uk/travel/ne...ats-on-planes/
So I guess today's Y seats aren't nearly unappetizing enough otherwise 7/10 pax wouldn't book them even if they saved money
#243
Join Date: Nov 2013
Location: TXL
Programs: A3 Silver
Posts: 1,116
For me, comfort on a 1-2 hour direct flight (Ryanair Dublin -> western Europe) is a completely different ballgame than on a 12 hour long haul flight...
#244
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
#245
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
And there you have the challenge for the airlines, summed up perfectly.
This may or may not apply to the twice-a-year flyer, but many FFs may be making the exact same decision: For comfort/food/rest/ etc, they are buying J or PE for those 12+ hour flights, but only buying Y for anything under 5 hours.
Also, some companies may only allow Y for under 8 hours and may allow PE or J for longer flights.
(on one of my recent TATLs, I was not convinced the short hop across the pond was worth the expense of J relative to the flight time. But that's just me)
#246
Join Date: Dec 2014
Location: Canada
Posts: 822
For people that would want the option of paying 40%,or more, less than the lowest Y class seat on a 12 hour long haul flight...it would open up long haul travel for a family or 4 or more to a great many more folk who currently can't afford it.
Remember,long haul travel is a "luxury" that most of the world's population simply cannot afford.A Y class seat to most in this world is unattainable in their lifetime.
Think and reflect before you complain.
Its almost nauseating to read the petty complaints of people who don't know how to appreciate what they have.
Remember,long haul travel is a "luxury" that most of the world's population simply cannot afford.A Y class seat to most in this world is unattainable in their lifetime.
Think and reflect before you complain.
Its almost nauseating to read the petty complaints of people who don't know how to appreciate what they have.
Last edited by tcook052; Jun 4, 2016 at 1:03 pm Reason: off topic
#247
Join Date: Oct 2010
Posts: 30
I don't travel much, but...
We're going to be in the economy section on the 15+ hour flight from Toronto to Hong Kong. (We're returning from Seoul to Toronto).
We travel internationally maybe once every two years, and the last time we flew Air Canada in 2011, we had good flights and comfortable seats. I did not check out the seats when I purchased our tickets for upcoming travel; I was happy to book with Air Canada. Apparently, the 777-200LR now has 3-4-3 seating in economy, which used to be 3-3-3.
We're average height and there are 3 of us. We have the advantage of having our own economy section of 3 seats so we can move the armrests up. Consequently, the new 17" seats may not be a huge deal to us.
Nevertheless, if the seats are as cramped as many people say, in the future I would look to (1) find another airline with 3-3-3 economy seating for a couple hundred dollars more than a 3-4-3 carrier or, less likely, (2) upgrade to premium economy. In the long run, people like me might shy away from Air Canada and other carriers' super-volume economy sections, which might not help these airlines in the long run, especially on long flights.
If this design were used for flights up to 5 hours, I wouldn't mind. We'll see how I feel after 15 hours.
We travel internationally maybe once every two years, and the last time we flew Air Canada in 2011, we had good flights and comfortable seats. I did not check out the seats when I purchased our tickets for upcoming travel; I was happy to book with Air Canada. Apparently, the 777-200LR now has 3-4-3 seating in economy, which used to be 3-3-3.
We're average height and there are 3 of us. We have the advantage of having our own economy section of 3 seats so we can move the armrests up. Consequently, the new 17" seats may not be a huge deal to us.
Nevertheless, if the seats are as cramped as many people say, in the future I would look to (1) find another airline with 3-3-3 economy seating for a couple hundred dollars more than a 3-4-3 carrier or, less likely, (2) upgrade to premium economy. In the long run, people like me might shy away from Air Canada and other carriers' super-volume economy sections, which might not help these airlines in the long run, especially on long flights.
If this design were used for flights up to 5 hours, I wouldn't mind. We'll see how I feel after 15 hours.
#248
Suspended
Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
We're going to be in the economy section on the 15+ hour flight from Toronto to Hong Kong. (We're returning from Seoul to Toronto).
We travel internationally maybe once every two years, and the last time we flew Air Canada in 2011, we had good flights and comfortable seats. I did not check out the seats when I purchased our tickets for upcoming travel; I was happy to book with Air Canada. Apparently, the 777-200LR now has 3-4-3 seating in economy, which used to be 3-3-3.
We're average height and there are 3 of us. We have the advantage of having our own economy section of 3 seats so we can move the armrests up. Consequently, the new 17" seats may not be a huge deal to us.
Nevertheless, if the seats are as cramped as many people say, in the future I would look to (1) find another airline with 3-3-3 economy seating for a couple hundred dollars more than a 3-4-3 carrier or, less likely, (2) upgrade to premium economy. In the long run, people like me might shy away from Air Canada and other carriers' super-volume economy sections, which might not help these airlines in the long run, especially on long flights.
If this design were used for flights up to 5 hours, I wouldn't mind. We'll see how I feel after 15 hours.
We travel internationally maybe once every two years, and the last time we flew Air Canada in 2011, we had good flights and comfortable seats. I did not check out the seats when I purchased our tickets for upcoming travel; I was happy to book with Air Canada. Apparently, the 777-200LR now has 3-4-3 seating in economy, which used to be 3-3-3.
We're average height and there are 3 of us. We have the advantage of having our own economy section of 3 seats so we can move the armrests up. Consequently, the new 17" seats may not be a huge deal to us.
Nevertheless, if the seats are as cramped as many people say, in the future I would look to (1) find another airline with 3-3-3 economy seating for a couple hundred dollars more than a 3-4-3 carrier or, less likely, (2) upgrade to premium economy. In the long run, people like me might shy away from Air Canada and other carriers' super-volume economy sections, which might not help these airlines in the long run, especially on long flights.
If this design were used for flights up to 5 hours, I wouldn't mind. We'll see how I feel after 15 hours.
#249
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Hilton
Posts: 2,924
Your conclusion is faulty. In what universe aside from the magical world of duopolies and protectionist policies would a small minority of customers' views dictate to the majority of customers? What of the other 72%? You know, the majority? This is the segment, many people on this thread are saying have the option of more leg room. What AC configuration would meet their needs? If they want to fly somewhere they have to accept whatever the 2 airlines offer, which is basically 1 airline on some routes.
#250
Join Date: Dec 2014
Location: Canada
Posts: 822
We're going to be in the economy section on the 15+ hour flight from Toronto to Hong Kong. (We're returning from Seoul to Toronto).
We travel internationally maybe once every two years, and the last time we flew Air Canada in 2011, we had good flights and comfortable seats. I did not check out the seats when I purchased our tickets for upcoming travel; I was happy to book with Air Canada. Apparently, the 777-200LR now has 3-4-3 seating in economy, which used to be 3-3-3.
We're average height and there are 3 of us. We have the advantage of having our own economy section of 3 seats so we can move the armrests up. Consequently, the new 17" seats may not be a huge deal to us.
Nevertheless, if the seats are as cramped as many people say, in the future I would look to (1) find another airline with 3-3-3 economy seating for a couple hundred dollars more than a 3-4-3 carrier or, less likely, (2) upgrade to premium economy. In the long run, people like me might shy away from Air Canada and other carriers' super-volume economy sections, which might not help these airlines in the long run, especially on long flights.
If this design were used for flights up to 5 hours, I wouldn't mind. We'll see how I feel after 15 hours.
We travel internationally maybe once every two years, and the last time we flew Air Canada in 2011, we had good flights and comfortable seats. I did not check out the seats when I purchased our tickets for upcoming travel; I was happy to book with Air Canada. Apparently, the 777-200LR now has 3-4-3 seating in economy, which used to be 3-3-3.
We're average height and there are 3 of us. We have the advantage of having our own economy section of 3 seats so we can move the armrests up. Consequently, the new 17" seats may not be a huge deal to us.
Nevertheless, if the seats are as cramped as many people say, in the future I would look to (1) find another airline with 3-3-3 economy seating for a couple hundred dollars more than a 3-4-3 carrier or, less likely, (2) upgrade to premium economy. In the long run, people like me might shy away from Air Canada and other carriers' super-volume economy sections, which might not help these airlines in the long run, especially on long flights.
If this design were used for flights up to 5 hours, I wouldn't mind. We'll see how I feel after 15 hours.
#251
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
Your conclusion is faulty. In what universe aside from the magical world of duopolies and protectionist policies would a small minority of customers' views dictate to the majority of customers? What of the other 72%? You know, the majority? This is the segment, many people on this thread are saying have the option of more leg room. What AC configuration would meet their needs? If they want to fly somewhere they have to accept whatever the 2 airlines offer, which is basically 1 airline on some routes.
I'm not saying it does, but you can't look at how many customers are "annoyed", without looking at actual revenue.
#252
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Your conclusion is faulty. In what universe aside from the magical world of duopolies and protectionist policies would a small minority of customers' views dictate to the majority of customers? What of the other 72%? You know, the majority? This is the segment, many people on this thread are saying have the option of more leg room. What AC configuration would meet their needs? If they want to fly somewhere they have to accept whatever the 2 airlines offer, which is basically 1 airline on some routes.
The comedic point I was trying to make is AC hasn't pushed the envelope enough because people are buying their product. A poll would probably suggest that far less that 28% of pax are unhappy.
#253
Join Date: Nov 2013
Location: TXL
Programs: A3 Silver
Posts: 1,116
Probably depends when the poll was administered. A poll given to Y passengers 3 hours into a YYZ - YVR flight might garner different results than one giving to YVR - BNE passengers 11 hours in
#254
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,956
I Would argue spending 2 hours in them standing seats is still better than 14 hours in AC's Y.
#255
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Hilton
Posts: 2,924
If you want to discuss, revenue, please bring on the numbers and we can go from there. I welcome your financial analysis.