Aeroplan not showing Air China award space
#61
Join Date: Jan 2014
Programs: AP
Posts: 50
There may be information for you in this thread
http://www.flyertalk.com/forum/air-c...ard-space.html
http://www.flyertalk.com/forum/air-c...ard-space.html
I can redeem Air China tickets from AP phone line at the end of last year. Just cannot redeem through website. But this year, I cannot even redeem through AP phone line.
#62
Join Date: Jan 2010
Location: Seattle, WA
Programs: AC 1MM/SE 100K, MR Lifetime Premiere Plat, Hyatt Globalist
Posts: 145
How is it legal for Air China not to allow *any* redemption from Aeroplan? I understand not releasing space in J/F that some airlines do, I understand even releasing less Y space, but simply not releasing any space, ever? Either OP (or the agent they talked to) is wrong, or Air China is on its way out of *A...
#65
Join Date: Aug 2007
Programs: Aeroplan
Posts: 600
Just a heads up if anyone is in this situation---
we just flew on AE tickets J class Air China from MEL-PEK-CDG. It took us 2 hrs to transit PEK! It was 6am arrival in PEK and already International transit line had at least 100 people in. By the time we got to the front there were probably 200-300 behind us. Then we took the escalator down into security chaos!! They even had 2 lines moving in opposite directions within the same roped area. We were in J so were near first off our flight. I can't image how long it took for those in Y to transit!
we just flew on AE tickets J class Air China from MEL-PEK-CDG. It took us 2 hrs to transit PEK! It was 6am arrival in PEK and already International transit line had at least 100 people in. By the time we got to the front there were probably 200-300 behind us. Then we took the escalator down into security chaos!! They even had 2 lines moving in opposite directions within the same roped area. We were in J so were near first off our flight. I can't image how long it took for those in Y to transit!
#66
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,341
How is it legal for Air China not to allow *any* redemption from Aeroplan? I understand not releasing space in J/F that some airlines do, I understand even releasing less Y space, but simply not releasing any space, ever? Either OP (or the agent they talked to) is wrong, or Air China is on its way out of *A...
Your questions should be: Is it legal for Aeroplan to withhold CA space available to every other mileage program?
#67
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
I used to see tonnes of CA space, I recently noticed this issue as well, just assumed it's a glitch much like the CM glitch of a couple years past. It'll get fixed, but who knows who long it'll take.
#68
Join Date: May 2012
Location: YOW
Programs: UA*1K, Marriott Titanium (LTP), Hilton Gold, Hertz PC
Posts: 1,665
As rankourabu identified, it's not an issue with CA, but rather AP. They've used the excuse of "disappearing tickets" which is almost valid (rather, AP doesn't ticket them and you needed to monitor your tickets _very_ carefully), but I suspect it's just a matter of this being a low priority for them. And... to cover their asses for not providing CA space.
#71
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH FTL, Hyatt Globalist, Accor Plat
Posts: 4,769
#74
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,764
#75
Join Date: Jan 2016
Location: YYZ
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