Op-ups and how they work
#31
Join Date: Jun 2014
Programs: NEXUS GE, TSA-Pre, AC E50K
Posts: 398
As far as hovering goes, that stinks, I hate waiting around the gate, who knows maybe I've missed op-ups. My co-worker seems to get voluntary bump offers a lot too whereas I don't, could be the fact he was travelling on Thursdays and mine was Tuesdays, could be he waits at the gate earlier than I do, could be blind luck. Oh well.
Speaking to the procedure of holding a new BP. It depends on the agent remembering the names I think. There's clearly some sort of IT alert they get but it doesn't always get through to them. I've been stopped on boarding saying "oh we've got a new boarding pass for you" with my upgrades, but there was also an occasion I got on board, sat down in 12C only to have someone else with the same seat then the agent came down and said to me "oh you're in 3A, sorry I should've caught you up top".
Perhaps my op-ups have only cleared because SE's haven't come by the desk for their op-up since I don't usually get called up till under 5 minutes before boarding.
hey thank guys!
Also for lounges - makes sense....they want it to be a tranquil/peaceful place rather than the regular terminal.