Total newbie to AC. Some probably dull questions...
Jun 12, 2015, 2:16 pm
#1
Original Poster
Join Date: Dec 2012
Location: Toronto
Programs: BA Silver, VIPorter, VIA Preference: Privilège, Air Canada Aeroplan
Posts: 369
Total newbie to AC. Some probably dull questions...
Hello!
So I've just landed a job in Canada (from the UK here) and have had to make some last minute flights out there. I'm usually wedded to BA but they were simply double the price of AC! So I'm on AC and have signed up to Aeroplan. I have three probably very basic questions. They may well be answered somewhere here but quite a full search didn't yield results!
So first - I booked via Opodo as it was significantly cheaper but I now see (unlike BA I think) I can't manage my booking via the AC site. I'm keen to get a decent / pay for good seat on the way back. Any way to do this?
Second - I booked a one way flight on Opodo but I now see what it has done is actually book a return I guess in order to get the fare. Will I be penalised in any way for not using the return portion?
Third - is there any likelihood I will be able to pay to upgrade on the way home? Its an 8.40pm flight from YYZ to LHR, midweek.
Anyway, sorry for probably somewhat basic questions, hope you can forgive them!
So I've just landed a job in Canada (from the UK here) and have had to make some last minute flights out there. I'm usually wedded to BA but they were simply double the price of AC! So I'm on AC and have signed up to Aeroplan. I have three probably very basic questions. They may well be answered somewhere here but quite a full search didn't yield results!
So first - I booked via Opodo as it was significantly cheaper but I now see (unlike BA I think) I can't manage my booking via the AC site. I'm keen to get a decent / pay for good seat on the way back. Any way to do this?
Second - I booked a one way flight on Opodo but I now see what it has done is actually book a return I guess in order to get the fare. Will I be penalised in any way for not using the return portion?
Third - is there any likelihood I will be able to pay to upgrade on the way home? Its an 8.40pm flight from YYZ to LHR, midweek.
Anyway, sorry for probably somewhat basic questions, hope you can forgive them!
Jun 12, 2015, 2:22 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,309
1. Air Canada still doesnt have online seat selection, but they created this site on the side to deal with that
http://services.aircanada.com/Servic...method=english
2. No, just skip the return
3. Search this forum for LMU, and see pricing.
http://services.aircanada.com/Servic...method=english
2. No, just skip the return
3. Search this forum for LMU, and see pricing.
Jun 12, 2015, 2:44 pm
#3
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,428
Hello!
So I've just landed a job in Canada (from the UK here) and have had to make some last minute flights out there. I'm usually wedded to BA but they were simply double the price of AC! So I'm on AC and have signed up to Aeroplan. I have three probably very basic questions. They may well be answered somewhere here but quite a full search didn't yield results!
So first - I booked via Opodo as it was significantly cheaper but I now see (unlike BA I think) I can't manage my booking via the AC site. I'm keen to get a decent / pay for good seat on the way back. Any way to do this?
Second - I booked a one way flight on Opodo but I now see what it has done is actually book a return I guess in order to get the fare. Will I be penalised in any way for not using the return portion?
Third - is there any likelihood I will be able to pay to upgrade on the way home? Its an 8.40pm flight from YYZ to LHR, midweek.
Anyway, sorry for probably somewhat basic questions, hope you can forgive them!
So I've just landed a job in Canada (from the UK here) and have had to make some last minute flights out there. I'm usually wedded to BA but they were simply double the price of AC! So I'm on AC and have signed up to Aeroplan. I have three probably very basic questions. They may well be answered somewhere here but quite a full search didn't yield results!
So first - I booked via Opodo as it was significantly cheaper but I now see (unlike BA I think) I can't manage my booking via the AC site. I'm keen to get a decent / pay for good seat on the way back. Any way to do this?
Second - I booked a one way flight on Opodo but I now see what it has done is actually book a return I guess in order to get the fare. Will I be penalised in any way for not using the return portion?
Third - is there any likelihood I will be able to pay to upgrade on the way home? Its an 8.40pm flight from YYZ to LHR, midweek.
Anyway, sorry for probably somewhat basic questions, hope you can forgive them!
For 1, you can ask Opodo for your AC booking ref number and call AC for seat selection or use the link. If you call, the wait times may be long.
For 3, you can call AC and ask them to upg your fare to business. They may refuse and ask you to go back to your TA. If so, call back and you may get another agent willing to upg. If you OLCI and there are available biz seats, you may be offered a LMU.
Jun 12, 2015, 4:31 pm
#6
Flying Blue Director
Join Date: Jul 2006
Location: CDG/AMS
Posts: 1,864
What rankoraubu said.
For 1, you can ask Opodo for your AC booking ref number and call AC for seat selection or use the link. If you call, the wait times may be long.
For 3, you can call AC and ask them to upg your fare to business. They may refuse and ask you to go back to your TA. If so, call back and you may get another agent willing to upg. If you OLCI and there are available biz seats, you may be offered a LMU.
For 1, you can ask Opodo for your AC booking ref number and call AC for seat selection or use the link. If you call, the wait times may be long.
For 3, you can call AC and ask them to upg your fare to business. They may refuse and ask you to go back to your TA. If so, call back and you may get another agent willing to upg. If you OLCI and there are available biz seats, you may be offered a LMU.
)3. True - if you purchased from a TA (which Opodo is) sometimes our hands may be tied. Like others have mentioned depending on a variety of factors, you may be offered an LMU when checking in for your flight, but unfortunately no way to guarantee or predict at this point in time.
Jun 13, 2015, 8:44 am
#9
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Hello!
So I've just landed a job in Canada (from the UK here) and have had to make some last minute flights out there. I'm usually wedded to BA but they were simply double the price of AC! So I'm on AC and have signed up to Aeroplan. I have three probably very basic questions. They may well be answered somewhere here but quite a full search didn't yield results!
So first - I booked via Opodo as it was significantly cheaper but I now see (unlike BA I think) I can't manage my booking via the AC site. I'm keen to get a decent / pay for good seat on the way back. Any way to do this?
Second - I booked a one way flight on Opodo but I now see what it has done is actually book a return I guess in order to get the fare. Will I be penalised in any way for not using the return portion?
Third - is there any likelihood I will be able to pay to upgrade on the way home? Its an 8.40pm flight from YYZ to LHR, midweek.
Anyway, sorry for probably somewhat basic questions, hope you can forgive them!
So I've just landed a job in Canada (from the UK here) and have had to make some last minute flights out there. I'm usually wedded to BA but they were simply double the price of AC! So I'm on AC and have signed up to Aeroplan. I have three probably very basic questions. They may well be answered somewhere here but quite a full search didn't yield results!
So first - I booked via Opodo as it was significantly cheaper but I now see (unlike BA I think) I can't manage my booking via the AC site. I'm keen to get a decent / pay for good seat on the way back. Any way to do this?
Second - I booked a one way flight on Opodo but I now see what it has done is actually book a return I guess in order to get the fare. Will I be penalised in any way for not using the return portion?
Third - is there any likelihood I will be able to pay to upgrade on the way home? Its an 8.40pm flight from YYZ to LHR, midweek.
Anyway, sorry for probably somewhat basic questions, hope you can forgive them!
ALL THESE BRITISH PEOPLE COMING TO OUR COUNTRY STEALING OUR JOBS, WE SHOULD BUILD A FENCE
I'm a bit confused by your post though. You can call AC and manage your booking there, the OTA thing yes does limit your ability to changes seats and such online, but you also may have bought a codeshare. When I buy on expedia I can still go on AC and change seats, sometimes it requires me to call though since it might not recognize my status. So you can always call them, select a seat (use seatguru to check what you'd like) then they'll tell you the cost, if there is one, AC has lots of "decent" seats that are free to chose.
You say you got a return fare, but then you say you'll be flying home. Does that mean you tried to buy 2 one-way tickets and ended up getting a return and a 1 way? Or did you actually JUST get a return ticket. Your next question messed me up on that.
EX: If you for some reason have LHR-YYZ-YYC-YYZ-LHR and you skip YYZ-YYC-YYZ, you'll lose the ticket. So be VERY careful and specific as to what you've done here.
If you bought LHR-YYZ-LHR then fly back as planned, and yes you can often upgrade but the prices are insane especially if you have a low fare class, which you likely do. If it's available it'll be offered at check-in (online included).
Jun 13, 2015, 8:54 am
#10
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,309
You cannot select seats on tickets no bought directly from AC.
They had it COMING SOON for a long time, over 3 years ago - but it never came.
http://www.flyertalk.com/forum/air-c...anada-com.html
The only option is to call (and be on hold for who knows how long) or use the patchwork alternate site referenced above
They had it COMING SOON for a long time, over 3 years ago - but it never came.
http://www.flyertalk.com/forum/air-c...anada-com.html
The only option is to call (and be on hold for who knows how long) or use the patchwork alternate site referenced above
Jun 13, 2015, 10:45 am
#11
Join Date: Mar 2014
Programs: AC*Tangerine
Posts: 417
You cannot select seats on tickets no bought directly from AC.
They had it COMING SOON for a long time, over 3 years ago - but it never came.
http://www.flyertalk.com/forum/air-c...anada-com.html
The only option is to call (and be on hold for who knows how long) or use the patchwork alternate site referenced above
They had it COMING SOON for a long time, over 3 years ago - but it never came.
http://www.flyertalk.com/forum/air-c...anada-com.html
The only option is to call (and be on hold for who knows how long) or use the patchwork alternate site referenced above
https://services.aircanada.com/Servi...method=english
Jun 13, 2015, 11:13 am
#12
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,309
Does HRG count as a TA? I successfully manage seat selection for HRG tickets on AC.
https://services.aircanada.com/Servi...method=english
https://services.aircanada.com/Servi...method=english
Thats a backdoor site, because they couldnt handle seat selection under Manage My Booking on aircanada.com
Jun 13, 2015, 12:02 pm
#13
Join Date: Dec 2000
Location: YYZ
Programs: Presto
Posts: 638
Jun 13, 2015, 12:18 pm
#14
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Ok it might not be under Manage my booking, but it works, so what's the difference? The only problem I have with that backdoor thing is it never recognizes status, so I call the SE line and bypass the payment. If I'm picking a standard seat I just do it through there.