Earn 50% more Aeroplan Miles anywhere you travel
Sep 4, 2014, 11:13 am
#61
Join Date: Jan 2014
Programs: AC 35K, Hilton Diamond
Posts: 232
Ts and Cs are here.
http://www3.aeroplan.com/static/pdf/...gn/AC50_en.pdf
Ben, no mention of AC Jazz, is it excluded ? It includes AC, AC Express and AC Rouge.
http://www3.aeroplan.com/static/pdf/...gn/AC50_en.pdf
Ben, no mention of AC Jazz, is it excluded ? It includes AC, AC Express and AC Rouge.
Sep 4, 2014, 11:23 am
#62
Flying Blue Director
Join Date: Jul 2006
Location: CDG/AMS
Posts: 1,864
Ts and Cs are here.
http://www3.aeroplan.com/static/pdf/...gn/AC50_en.pdf
Ben, no mention of AC Jazz, is it excluded ? It includes AC, AC Express and AC Rouge.
http://www3.aeroplan.com/static/pdf/...gn/AC50_en.pdf
Ben, no mention of AC Jazz, is it excluded ? It includes AC, AC Express and AC Rouge.
Sep 7, 2014, 6:37 am
#64
Suspended
Join Date: Nov 2002
Location: Toronto YYZ UA-1K 1MM,QFgold
Programs: Royal Ambassador/ SPG Platinum 75/Marriott gold
Posts: 14,283
Some people have no choice in airlines.
Well you are now officially irked. 
what are you going to do? Fly another carrier?
Air Canada rules.
Please note that some promotions are offered by invitation, so bonus miles for those promotions will be credited only if you have been invited to participate and have fully qualified for the offer."
what are you going to do? Fly another carrier?Air Canada rules.
Please note that some promotions are offered by invitation, so bonus miles for those promotions will be credited only if you have been invited to participate and have fully qualified for the offer."
Oct 13, 2014, 12:55 am
#66
Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,534
Oct 28, 2014, 4:15 am
#68
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,960
Oct 28, 2014, 5:28 am
#70
Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,534
Dr. PITUK
Oct 28, 2014, 5:45 am
#71
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
MISSING 50% BONUS PROMO etc
I have been battling this with Aeroplan for weeks now
This is the THIRD episode of promo AND threshold miles not posting.
I spoke with at least 5 agents and supervisors in 2 different cities and I can tell you this from my experience:
1. some of the agents know nothing and will give you any answer they can think will make you go away. I think many or most of us on FT know more than they do, which is sad really. One agent could not tell the difference between the 75% AQM Promo miles and the 50% non-AQM bonus miles
2. You will get different answers from different people
3. If you are pleasant and persistent, you might finally get someone who may help or who will say: "There was a problem with this promo and the miles should be posted by the end of October."
4. When I realized 2 agents had no idea what I was talking about and clearly were not trained in the art of customer service, I called again. This is what the agent said: "I see on your file you've already called and it is noted and we will look into it. You can't keep calling back and expecting a different answer."
So my friends, the lesson is be nice, be persistent, keep calling, get the name of the agents you speak to. Maybe one day Aeroplan will come to understand that we are customers and you DO NOT treat us like we are unwelcome guests.
This is the THIRD episode of promo AND threshold miles not posting.
I spoke with at least 5 agents and supervisors in 2 different cities and I can tell you this from my experience:
1. some of the agents know nothing and will give you any answer they can think will make you go away. I think many or most of us on FT know more than they do, which is sad really. One agent could not tell the difference between the 75% AQM Promo miles and the 50% non-AQM bonus miles
2. You will get different answers from different people
3. If you are pleasant and persistent, you might finally get someone who may help or who will say: "There was a problem with this promo and the miles should be posted by the end of October."
4. When I realized 2 agents had no idea what I was talking about and clearly were not trained in the art of customer service, I called again. This is what the agent said: "I see on your file you've already called and it is noted and we will look into it. You can't keep calling back and expecting a different answer."
So my friends, the lesson is be nice, be persistent, keep calling, get the name of the agents you speak to. Maybe one day Aeroplan will come to understand that we are customers and you DO NOT treat us like we are unwelcome guests.
Oct 28, 2014, 7:19 am
#72
Join Date: Dec 2008
Posts: 4,519
Oct 28, 2014, 10:17 am
#74
Join Date: May 2012
Location: YOW
Programs: UA*1K, Marriott Titanium (LTP), Hilton Gold, Hertz PC
Posts: 1,665