AC Presence on FT
Dec 14, 2015, 8:55 am
#1966
Join Date: Nov 2012
Location: YYT
Programs: AC E35k, HHonors Silver
Posts: 743
Personally I think the Ben(s) left because of the embarrassment of still having dirty planes and call centre wait-times that defy belief, despite having promised, committed or otherwise said they'd something about it. When it was clear that they couldn't [for reasons], then they had no place else to go.
Dec 14, 2015, 8:57 am
#1967
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Location: YYZ
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Posts: 19,284
Personally I think the Ben(s) left because of the embarrassment of still having dirty planes and call centre wait-times that defy belief, despite having promised, committed or otherwise said they'd something about it. When it was clear that they couldn't [for reasons], then they had no place else to go.
Dec 14, 2015, 8:59 am
#1968
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Which Ben?
Last edited by tcook052; Dec 14, 2015 at 10:40 am Reason: snark
Dec 14, 2015, 9:39 am
#1969
Join Date: Nov 2012
Location: YYT
Programs: AC E35k, HHonors Silver
Posts: 743
I was on a slightly cleaner than usual 767 last Tuesday night. The effect was spoiled somewhat by the 6ft piece of metal trim from below the luggage bins that fell off upon landing. Fortunately missing (just) the J pax sitting below. Not either of the Bens fault of course.
The generally filthy nature of the planes, as oft reported here, should be a continued source of embarrassment for AC Leadership. Since they've singularly failed to address it then, I maintain, only slightly tongue in cheek, that their credibility in other matters was damaged. So they took their ball and went home.
I think it's a shame they went, but I think it was naive to expect to engage with FT posters as an engaged part of the AC customer base and not expect blowback. Or to put it another way, they didn't have an endgame other than fading into the night.
This community has all sorts in it. At one extreme there are the AC haters and at the other the AC koolaid crowd. Most of us sit somewere in the middle. I do find the sycophancy and preening amongst some who enjoy the personal contact, the relationship, the access to the Bens and more than anything else enjoy showing that they're in the loop so to speak, rather hard to bear. And no, SAP, I'm not singling you out in this regard.
Dec 14, 2015, 9:47 am
#1970
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Posts: 19,284
Well what?
I was on a slightly cleaner than usual 767 last Tuesday night. The effect was spoiled somewhat by the 6ft piece of metal trim from below the luggage bins that fell off upon landing. Fortunately missing (just) the J pax sitting below. Not either of the Bens fault of course.
The generally filthy nature of the planes, as oft reported here, should be a continued source of embarrassment for AC Leadership. Since they've singularly failed to address it then, I maintain, only slightly tongue in cheek, that their credibility in other matters was damaged. So they took their ball and went home.
I think it's a shame they went, but I think it was naive to expect to engage with FT posters as an engaged part of the AC customer base and not expect blowback. Or to put it another way, they didn't have an endgame other than fading into the night.
This community has all sorts in it. At one extreme there are the AC haters and at the other the AC koolaid crowd. Most of us sit somewere in the middle. I do find the sycophancy and preening amongst some who enjoy the personal contact, the relationship, the access to the Bens and more than anything else enjoy showing that they're in the loop so to speak, rather hard to bear. And no, SAP, I'm not singling you out in this regard.
I was on a slightly cleaner than usual 767 last Tuesday night. The effect was spoiled somewhat by the 6ft piece of metal trim from below the luggage bins that fell off upon landing. Fortunately missing (just) the J pax sitting below. Not either of the Bens fault of course.
The generally filthy nature of the planes, as oft reported here, should be a continued source of embarrassment for AC Leadership. Since they've singularly failed to address it then, I maintain, only slightly tongue in cheek, that their credibility in other matters was damaged. So they took their ball and went home.
I think it's a shame they went, but I think it was naive to expect to engage with FT posters as an engaged part of the AC customer base and not expect blowback. Or to put it another way, they didn't have an endgame other than fading into the night.
This community has all sorts in it. At one extreme there are the AC haters and at the other the AC koolaid crowd. Most of us sit somewere in the middle. I do find the sycophancy and preening amongst some who enjoy the personal contact, the relationship, the access to the Bens and more than anything else enjoy showing that they're in the loop so to speak, rather hard to bear. And no, SAP, I'm not singling you out in this regard.
It was a source of embarrassment, and because Ben was engaged in this community, he started to resolve the issue. First, he made sure the fins were deep cleaned, and then started to look into the systemic issue.
But absolutely Ben was ashamed. He used those words himself.
The thing is. One can voice displeasure about something without mounting personal attacks.
There are times when I read what some say and I think "do you kiss your mother with that mouth?" (so to speak)*
*not in any way directed at you. Just saying in some cases....
Dec 14, 2015, 10:30 am
#1971
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
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Posts: 44,346
Dec 14, 2015, 10:31 am
#1972
Join Date: Sep 2000
Location: OGG, YYC
Programs: AA, AC
Posts: 3,697
Dec 14, 2015, 11:41 am
#1975
Join Date: Jan 2010
Location: Ottawa
Posts: 202
Dec 14, 2015, 12:21 pm
#1976
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Dec 14, 2015, 12:29 pm
#1977
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The first two are mutually exclusive, but the third is independent.
I don't believe so. BL wasn't at the YYZ do long enough, but I probably would have. I would buy either of them a drink if they came out to a do in the future though.
Dec 14, 2015, 12:39 pm
#1978
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Are you talking about the one that posted on this forum for years before he worked at AC and that genuinely wanted to continue contributing to the community but from the inside?
Dec 14, 2015, 1:33 pm
#1979
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,521
Some of us are living in Web 2.0. (or higher)
Social media are computer-mediated tools that allow people to create, share, or exchange information, career interests, ideas, and pictures/videos in virtual communities and networks.
Welcome to the world where the customer is Queen. And legacy organizations are no longer in control.
Social media are computer-mediated tools that allow people to create, share, or exchange information, career interests, ideas, and pictures/videos in virtual communities and networks.
Welcome to the world where the customer is Queen. And legacy organizations are no longer in control.
The inmates are running the asylum. Help us!!!
Dec 14, 2015, 1:37 pm
#1980
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Well, no. You're right, of course.
The first two are mutually exclusive, but the third is independent.
I don't believe so. BL wasn't at the YYZ do long enough, but I probably would have. I would buy either of them a drink if they came out to a do in the future though.
The first two are mutually exclusive, but the third is independent.
I don't believe so. BL wasn't at the YYZ do long enough, but I probably would have. I would buy either of them a drink if they came out to a do in the future though.