Expedited screening with TSA Pre✓ on Air Canada flights
Sep 21, 2017, 10:23 am
#361
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,428
I tend to always get TSA Pre when I check in on line on AC.
Sep 22, 2017, 6:14 am
#363
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,775
Sep 24, 2017, 4:25 pm
#365
Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,580
I usually add passport/nexus (known traveler number) information it on-line.
I have flown maybe half-dozen times to USA this calendar year.
Got SSSS once while going via YYZ to USA (coming back that trip-I got TSA recheck).
Second last time, I went to PHL - came back, no TSA precheck.
Today, came back from MCO - got TSA precheck.
Generally fly AC transborder.
I have flown maybe half-dozen times to USA this calendar year.
Got SSSS once while going via YYZ to USA (coming back that trip-I got TSA recheck).
Second last time, I went to PHL - came back, no TSA precheck.
Today, came back from MCO - got TSA precheck.
Generally fly AC transborder.
Sep 24, 2017, 7:27 pm
#366
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,428
Now that I have linked my Aeroplan account with the AC app, it stores my Nexus info. So all I have do to checkin is click on the reminder on the app home page, enter my US hotel address, change seats if reqd and bingo. Also offered me the option of eupg and LMU.
Jan 8, 2018, 1:50 pm
#367
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,325
No pre-check showing
Hi my brother and I are both flying tmw from LAX-YVR on separate reservations our KTN was inputted but when we both checked in we didnt get the TSA precheck. I called in she said its normal that TSA can reject it but I mean its never happened to me since PreCheck started in 2013 (with other airlines) and for it to not be on my brothers ticket which is on a separate reservation as well leads me to believe that something is wrong with AC side instead of TSA coincidentally rejected both of us. any thoughts on my rant/concern lol
Jan 8, 2018, 1:55 pm
#368
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,346
Cancel your check-in.
Go into the reservation details, and clear all data from APIS.
Check in again, entering your KTN.
This has always worked for me.
Go into the reservation details, and clear all data from APIS.
Check in again, entering your KTN.
This has always worked for me.
Jan 9, 2018, 12:59 pm
#369
Join Date: Aug 2015
Posts: 67
Hi my brother and I are both flying tmw from LAX-YVR on separate reservations our KTN was inputted but when we both checked in we didnt get the TSA precheck. I called in she said its normal that TSA can reject it but I mean its never happened to me since PreCheck started in 2013 (with other airlines) and for it to not be on my brothers ticket which is on a separate reservation as well leads me to believe that something is wrong with AC side instead of TSA coincidentally rejected both of us. any thoughts on my rant/concern lol
Jan 9, 2018, 1:35 pm
#370
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
There is an issue with AC's systems (and procedures). PreChek is connected with your Nexus card number. Air Canada's systems won't save your NEXUS or passport information for future flights (a big inconvenience), meaning you have to manually enter it each time. If you use your passport, you don't get Pre Check. If you use your Nexus and then hand over your passport at check-in, this seems to override the information and you don't get PreCheck.
However, although I have nexus, I never enter it when checking in, but I only provide my passport info, it appears the system knows I qualify for global entry. Likewise TSA Pre does show up on my BP.
Jan 9, 2018, 2:44 pm
#371
Join Date: Dec 2010
Location: YEG
Programs: AC*SE, Marriott Plat, Natl Exec, NEXUS
Posts: 437
There is an issue with AC's systems (and procedures). PreChek is connected with your Nexus card number. Air Canada's systems won't save your NEXUS or passport information for future flights (a big inconvenience), meaning you have to manually enter it each time. If you use your passport, you don't get Pre Check. If you use your Nexus and then hand over your passport at check-in, this seems to override the information and you don't get PreCheck.
Jan 9, 2018, 2:50 pm
#372
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
There is an issue with AC's systems (and procedures). PreChek is connected with your Nexus card number. Air Canada's systems won't save your NEXUS or passport information for future flights (a big inconvenience), meaning you have to manually enter it each time. If you use your passport, you don't get Pre Check. If you use your Nexus and then hand over your passport at check-in, this seems to override the information and you don't get PreCheck.
I usually use my passport for check in and always get PreCheck. I add my Nexus ID number to the advanced passenger info portal on the website. Seems to stick
Jan 9, 2018, 3:08 pm
#373
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
My experience has been quite different. I have always used my passport to check in with AC, I always hand over the passport at the counter/gate for document check. The Nexus card number goes in the KTN field at the time of booking, and I've never missed Pre-Check yet with AC (knock on wood).
Once I didn't get precheck, and I went back in OLCI and specifically added Nexus to KTN and primary travel document, and it spat a new BP with pre check.
Jan 9, 2018, 4:25 pm
#374
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
KTN is what makes you eligible for Pre not check-in with NEXUS. You can check-in with passport and enter GE into KTN and will get Pre unless DHS determines otherwise.
Jan 10, 2018, 6:09 am
#375
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
turns out LGA's TSA PreCheck for AC gates close at 7pm-ish?