AC Baggage Handlers Toss Bags 20Ft! VIDEO!
Apr 18, 2014, 4:06 pm
#1
Original Poster
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AC Baggage Handlers Toss Bags 20Ft! VIDEO!
Apr 18, 2014, 4:10 pm
#2
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Responding to tweets from Stewart and Darren, Air Canada promised to investigate the incident.
@drvanslyke hi Darren, what flight # is this? We'll investigate this matter in-depth. /km
— Air Canada (@AirCanada) April 17, 2014
Air Canada baggage #fail 20 ft bag toss in Toronto @AirCanada – we had a rough day today. @drvanslyke http://t.co/Eyt27ezhgt
— Dwayne Stewart (@dwayner9) April 18, 2014
@drvanslyke hi Darren, what flight # is this? We'll investigate this matter in-depth. /km
— Air Canada (@AirCanada) April 17, 2014
Air Canada baggage #fail 20 ft bag toss in Toronto @AirCanada – we had a rough day today. @drvanslyke http://t.co/Eyt27ezhgt
— Dwayne Stewart (@dwayner9) April 18, 2014
Hope none of the passengers packed anything important/fragile into their carry-ons!
Apr 18, 2014, 4:15 pm
#3
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Apr 18, 2014, 4:16 pm
#4
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Wow! Don't quite understand why "carry-on" bags are out there, surely for a commuter jet there's no 20ft drop...?
Apr 18, 2014, 4:25 pm
#6
formerly known as DeltaNYC
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Apr 18, 2014, 4:46 pm
#8
Join Date: Sep 2013
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"Air Canada 1 hour ago
We are extremely disappointed by the actions depicted in this video. This clearly goes against our standard baggage handling procedures which dictates that gate-checked bags are to be hand carried down to the ramp. An investigation into this has been launched."
AC Social media team is pretty fast onto these things. Too bad they don't have the same attitude inside the rest of AC.
We are extremely disappointed by the actions depicted in this video. This clearly goes against our standard baggage handling procedures which dictates that gate-checked bags are to be hand carried down to the ramp. An investigation into this has been launched."
AC Social media team is pretty fast onto these things. Too bad they don't have the same attitude inside the rest of AC.
Apr 18, 2014, 4:50 pm
#9
Join Date: Feb 2012
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Air Canada responded to the video on YouTube, which is good. Hopefully this is a one-off that will be stopped now. Also believe 20 feet is a bit of an exaggeration. But I certainly won't be wanting to gate-check my cabin bag on my AC flight this Tuesday. 
Apr 18, 2014, 5:05 pm
#11
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IMO time to fire that employee. Though I´m sure the unions will find a reason why he shouldn´t be.
AC´s words about "launching an investigation" are meaningless unless they actually do something about it.
Apr 18, 2014, 5:10 pm
#13
formerly mattking2000
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I haven't flown enough to know, but every time I gate check bags, there's a dolly outside where you put the bags on it? Aren't those just wheeled over to the baggage hold?
Apr 18, 2014, 5:11 pm
#14
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Apr 18, 2014, 5:11 pm
#15
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No - what you´re talking about is "sky-check" - which is only available on some AC Jazz/Express flights. The above video shows hand baggage being gate-checked, i.e. it goes into the regular baggage hold and gets delivered to the baggage carousel.