Last edit by: 24left
Jan 18 2021 TC issues Airworthiness Directive for the 737 MAX
Link to post https://www.flyertalk.com/forum/32976892-post4096.html
Cabin photos
Post 976 https://www.flyertalk.com/forum/29534462-post976.html
Post 1300 https://www.flyertalk.com/forum/29780203-post1300.html
Cabin Layout
Interior Specs can be found here https://www.aircanada.com/ca/en/aco/home/fly/onboard/fleet.html
- Window seats may feel narrower to come as the armrests are placed "into" the "curvature" of the cabin.
- Seats with no windows feel even more narrower as there is no space created by the curvature of window.
- All bulkhead seats have very limited legroom.
- Seats 15A, 16A, 16F, 17A and 17F have limited windows.
- Exit rows 19 and 20 have more legroom than regular preferred seats.
Routes
The 737 MAX is designated to replace the A320-series. Based on announcements and schedule updates, the following specific routes will be operated by the 737 MAX in future:
YYZ-LAX (periodic flights)
YYZ-SNN (new route)
YUL-DUB (new route)
YYZ/YUL-KEF (replacing Rouge A319)
YYT-LHR (replacing Mainline A319)
YHZ-LHR (replacing Mainline B767)
Hawaii Routes YVR/YYC (replacing Rouge B767)
Many domestic trunk routes (YYZ, YVR, YUL, YYC) now operated by 7M8, replacing A320 family
Link to post https://www.flyertalk.com/forum/32976892-post4096.html
Cabin photos
Post 976 https://www.flyertalk.com/forum/29534462-post976.html
Post 1300 https://www.flyertalk.com/forum/29780203-post1300.html
Cabin Layout
Interior Specs can be found here https://www.aircanada.com/ca/en/aco/home/fly/onboard/fleet.html
- Window seats may feel narrower to come as the armrests are placed "into" the "curvature" of the cabin.
- Seats with no windows feel even more narrower as there is no space created by the curvature of window.
- All bulkhead seats have very limited legroom.
- Seats 15A, 16A, 16F, 17A and 17F have limited windows.
- Exit rows 19 and 20 have more legroom than regular preferred seats.
Routes
The 737 MAX is designated to replace the A320-series. Based on announcements and schedule updates, the following specific routes will be operated by the 737 MAX in future:
YYZ-LAX (periodic flights)
YYZ-SNN (new route)
YUL-DUB (new route)
YYZ/YUL-KEF (replacing Rouge A319)
YYT-LHR (replacing Mainline A319)
YHZ-LHR (replacing Mainline B767)
Hawaii Routes YVR/YYC (replacing Rouge B767)
Many domestic trunk routes (YYZ, YVR, YUL, YYC) now operated by 7M8, replacing A320 family
Air Canada Selects Boeing 737 MAX to Renew Mainline Narrowbody Fleet
#1156
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
I get the gripe about the plane... but the equipment swap thing and not always getting your same seat on the new plane is system wide... not just related to the 7M8.
#1157
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
This week on '604 my omelette was cold enough I had to send it back. Last week I remember now it was pretty cold too, but not enough to complain... the ovens seem to be wonky.
#1158
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,805
SD was commenting/complaining (?) that the oven is slow. End result however: food is not as overheated as in other planes apparently. For once fish was edible.
#1159
Join Date: Jan 2000
Location: Calgary,AB
Programs: Aeroplan 25K , UA ,WJ, HA, AMEX AP Reserve
Posts: 1,289
Still waiting patiently for someone who has travelled in row 20 to give their 2c on the legroom etc.
Since we are going YYC-OGG in December and will pay the $60 per seat per direction, I'm curious
to know what we're in for.
Since we are going YYC-OGG in December and will pay the $60 per seat per direction, I'm curious
to know what we're in for.
#1160
Join Date: Jun 2009
Programs: Air Canada Aeroplan
Posts: 1,748
It gets worse: when you are moved to a non-preferred seat, your preferred seat fee is refunded. Now, suppose you put yourself back in a preferred seat and pay again. If, God forbid, you were to again be moved to a non-preferred seat, your fee would no longer refunded automatically, because AC's systems cannot distinguish between the first and the second time you were bumped from a preferred seat. When this happened to me, it took six months and direct intervention from Ben L. to fix it (as apparently refund services also has a hard time understanding that you can be bumped from a preferred seat twice).
#1161
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
Row 20 is great. Plenty of legroom, most likely most of any seat on the plane, except row 19. Although row 20 has full recline unlike row 19.
#1162
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Location: YVR
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Posts: 35,255
The issue is not "not getting the same seat" - most people would understand that an exact mapping is not possible, especially if two flights have been merged. The gripe is with moving people who paid for a preferred seat to a non-preferred one when preferred seats are available. What would it take to fix it, two lines of code? It's just one more instance of IT incompetence in full display.
It gets worse: when you are moved to a non-preferred seat, your preferred seat fee is refunded. Now, suppose you put yourself back in a preferred seat and pay again. If, God forbid, you were to again be moved to a non-preferred seat, your fee would no longer refunded automatically, because AC's systems cannot distinguish between the first and the second time you were bumped from a preferred seat. When this happened to me, it took six months and direct intervention from Ben L. to fix it (as apparently refund services also has a hard time understanding that you can be bumped from a preferred seat twice).
It gets worse: when you are moved to a non-preferred seat, your preferred seat fee is refunded. Now, suppose you put yourself back in a preferred seat and pay again. If, God forbid, you were to again be moved to a non-preferred seat, your fee would no longer refunded automatically, because AC's systems cannot distinguish between the first and the second time you were bumped from a preferred seat. When this happened to me, it took six months and direct intervention from Ben L. to fix it (as apparently refund services also has a hard time understanding that you can be bumped from a preferred seat twice).
#1163
Join Date: Jun 2011
Location: YYZ
Programs: AC SE100K MM
Posts: 588
Back to my complaint. NO NOTICE of the swap. Then I can go myself and get another preferred seat.
I now have EF alerts for any flights in/out of YYC and YHZ. These are the two places the beast shows up most right now.
I now have EF alerts for any flights in/out of YYC and YHZ. These are the two places the beast shows up most right now.
Last edited by Cozmo456; Apr 15, 2018 at 11:04 am
#1164
Join Date: Jun 2009
Programs: Air Canada Aeroplan
Posts: 1,748
Yep, another IT fail. If there is an equipment change but the flight number, departure, and arrival times do not change, you are not notified. And sometimes you are not notified even when they change.
#1165
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,777
I understand your conundrum, especially as your most obvious alternative airline on YYC-YYZ offers much the same product. In case where you fly outside Canada, and a competitor exists, then taking your premium business to that different airline will surely send a message to AC corporate HQ. We may be past the point of altering the fact that the 7M8 is here to stay, but maybe AC can eventually see the benefits of an interior rejig to reduce the number of complaints? And perhaps once that happens, you'll be able to glance outside the window at FL350 and see pigs aloft.
The issues with the layout of the galleys could potentially be solved. An AC staffer mentioned to me that discussion of a reconfiguration is already under way. But how long that will take, or how much it might cost, I have no clue.
Others like the seat materials and getting rid of the stupid footrests could definitely be done.
Whether AC will choose to do any of those things, however, is beyond my knowledge.
You forgot that sometimes AC bombards you with notifications of totally minor changes to arrival/departure times or irrelevant changes to AC's codeshare flight numbers
#1166
Suspended
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I'll just re-post this bit that I wrote upthread - which apparently drew the ire of some.
....If real-life conditions were tested and this is the result, well, then perhaps the basis for measuring success need some adjustment. And here we are.
And to be clear, I am one of many who have no illusions that running an airline isn't really about the comfort of the self-loading cargo or even of the cabin crew. It's about money and profit and cost-efficiency and ROI and all those other nice financial words.
And to be clear, I am one of many who have no illusions that running an airline isn't really about the comfort of the self-loading cargo or even of the cabin crew. It's about money and profit and cost-efficiency and ROI and all those other nice financial words.
I enjoyed my seat on my first 7M8 flight as well as some of the features of the IFE, OH bins. Some or many people who have flown in Y on these aircraft have not been happy and each has their own experience on which to draw.
These aircraft were not bought for passenger comfort. Some passengers will be comfortable, some will be very uncomfortable. That is up to each of us to deal with on whichever aircraft we fly on however long the route is.
However, when we fly with cabin crew who are unhappy about the cabin features they have to work in and work with, their unhappiness could affect their temperament and service. IMHO.
#1169
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#1170
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
Originally Posted by 24left
I'll just re-post this bit that I wrote upthread - which apparently drew the ire of some.