Advice re eupgrades needed
Jan 30, 2013 | 11:29 am
#16
Join Date: Dec 2006
Location: YEG
Posts: 3,929
This was discussed at length when these changes were communicated back in late 2012. Many of us were confused as to why a new category for 11000+ miles was created since there are no city pairs in AC's network that are over 11000 miles apart. City pairs like SYD-LHR are well below 11000 miles as it is based on great circle mileage between the O&D, not the sum of miles required for the specific routing flown. The new chart led to much speculation of new destinations such as JNB which could create new city pairs being more than 11000 miles apart using the great circle.
Jan 30, 2013 | 11:34 am
#17
Join Date: Dec 2006
Location: YEG
Posts: 3,929
IMHO the agent in YYZ likely did something very helpful to the OP. I have always been under the impression (and was my experience on a domestic YYC-YHZ-YYT flight) that for direct flights you needed to have your upgrade cleared at the first city in order to be able to upgrade on the 2nd part of the flight (agent in 2nd city will see the pax as a YYZ-SYD pax, not a YYZ-YVR-SYD). If somehow the YYZ agent was able to help get an upgrade cleared in YVR, it is the first I've heard of something like this, and something I'd hope will become more common.
Jan 30, 2013 | 11:35 am
#18
In Memoriam
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,873
This was discussed at length when these changes were communicated back in late 2012. Many of us were confused as to why a new category for 11000+ miles was created since there are no city pairs in AC's network that are over 11000 miles apart. City pairs like SYD-LHR are well below 11000 miles as it is based on great circle mileage between the O&D, not the sum of miles required for the specific routing flown. The new chart led to much speculation of new destinations such as JNB which could create new city pairs being more than 11000 miles apart using the great circle.
Jan 30, 2013 | 12:39 pm
#19
Join Date: Feb 2005
Posts: 7,170
I thought the main issue was that 31 credits were debited from brownbombers account instead of 17.
IMHO the agent in YYZ likely did something very helpful to the OP. I have always been under the impression (and was my experience on a domestic YYC-YHZ-YYT flight) that for direct flights you needed to have your upgrade cleared at the first city in order to be able to upgrade on the 2nd part of the flight (agent in 2nd city will see the pax as a YYZ-SYD pax, not a YYZ-YVR-SYD). If somehow the YYZ agent was able to help get an upgrade cleared in YVR, it is the first I've heard of something like this, and something I'd hope will become more common.
IMHO the agent in YYZ likely did something very helpful to the OP. I have always been under the impression (and was my experience on a domestic YYC-YHZ-YYT flight) that for direct flights you needed to have your upgrade cleared at the first city in order to be able to upgrade on the 2nd part of the flight (agent in 2nd city will see the pax as a YYZ-SYD pax, not a YYZ-YVR-SYD). If somehow the YYZ agent was able to help get an upgrade cleared in YVR, it is the first I've heard of something like this, and something I'd hope will become more common.
Jan 30, 2013 | 1:32 pm
#20
Join Date: Dec 2006
Location: YEG
Posts: 3,929
FWIW, if anyone is interested here is the GC Map of which city pairs will be over 11k miles. I've left GRU-PEK on the map even though it is 10.9k miles as I'm too lazy to look on the AC website to see what mileage AC actually applies to determine the number of eUpgrades required.
http://www.gcmap.com/mapui?P=eze-hkg...g&MS=wls&DU=mi
Jan 30, 2013 | 6:23 pm
#22
Join Date: Nov 2008
Location: YMQ
Programs: UA*G
Posts: 268
@ yul7075 - Two completely separate cases. YUL-YYZ-GRU was 31 December, zero space available issues, just tried to be blocked from upgrading by GAs not knowing that TAM ticket could be upgraded provided it mapped to T+. GRU-YYZ-YUL, GRU-YYZ not upgraded until gate hence I had not made advance request for YYZ-YUL as I did not wish to be stuck using 6 credits for that going through if GRU-YYZ did not.
@markandrew Did not realize that your GRU-YYZ cleared
on your return in YYZ you should of simply request the upgrade from the agent the system would than automatically calculate the required e's knowing that you only needed 17 credits