Do Aeroplan Phone Agents Still Make $11 per hour?
Sep 17, 2012, 1:13 am
#17
Join Date: Dec 2002
Posts: 8,005
Or would you rather talk to a less experienced agent who is more likely to "help."
Sep 17, 2012, 9:34 am
#18
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
How much do you think people get paid for telephone sales/support work these days? As noted, AE has a two tier wage scale to keep costs down. Most of its staff came from AC and CP and were pretty high up in the pay scales. It's worse in the US. The question is would you prefer to have young Canadians get these jobs to start off a career, or have these jobs done off-shore for even less? At least there are benefits and a pension plan, even if it's not as rich as those senior agents get.
Hopefull the better employees don't have to languish forever with those wages.
Sep 17, 2012, 4:43 pm
#20
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
As for the $2M+ houses, ever look to West Vancouver/British Props? Tons of non-Asians who are living in/buying up places who would consider those Oak/Cambie houses as pauper shacks.
It's far more complicated than your friends/media can ever portray it.
Sep 17, 2012, 5:22 pm
#21
Join Date: Aug 2012
Location: Canada eh
Programs: SE
Posts: 12
Looooong time lurker. First post to say... Sadly they must make about that and most be completely unhappy with work.
For years now i have suffered through AC's attempt at gluten free meals. While using my e-ups to move to J on yow to fra on Wednesday I realized they had my meal wrong. After + 20 mins on hold waiting at AC reservation I called the SE aeroplan priority to see if by chance she could make the change...
The resulting answer was lacking pulse. She could not help me, I had to wait etc... My experience has thought me that they can make the change... But what got to me was the piss pour attitude.
So like a previous poster said, I'm not one to get upset with customer service staff but I could not help but slide a "you've been a real pleasure to deal with today"
Honestly I have years of AC horror stories, 12hr flights becoming 24plus, food poisoning... But this AP phone person pissed me off enough to bring me out of lurking
For years now i have suffered through AC's attempt at gluten free meals. While using my e-ups to move to J on yow to fra on Wednesday I realized they had my meal wrong. After + 20 mins on hold waiting at AC reservation I called the SE aeroplan priority to see if by chance she could make the change...
The resulting answer was lacking pulse. She could not help me, I had to wait etc... My experience has thought me that they can make the change... But what got to me was the piss pour attitude.
So like a previous poster said, I'm not one to get upset with customer service staff but I could not help but slide a "you've been a real pleasure to deal with today"
Honestly I have years of AC horror stories, 12hr flights becoming 24plus, food poisoning... But this AP phone person pissed me off enough to bring me out of lurking
Sep 17, 2012, 9:42 pm
#22
Join Date: Nov 2011
Posts: 6,385
That's your argument? Please quote me your research (and not hearsay) that apartment buildings in Coal Harbour have only 40% occupancy. I'd love to see it.
As for the $2M+ houses, ever look to West Vancouver/British Props? Tons of non-Asians who are living in/buying up places who would consider those Oak/Cambie houses as pauper shacks.
It's far more complicated than your friends/media can ever portray it.
As for the $2M+ houses, ever look to West Vancouver/British Props? Tons of non-Asians who are living in/buying up places who would consider those Oak/Cambie houses as pauper shacks.
It's far more complicated than your friends/media can ever portray it.
It's also not just oak/cambie. A simple google search can show you how much ownership of real estate is foreign. Even if it is occupied, why else would real estate be so expensive? Why else would you see so many fobs at UBC driving uber-expensive cars? Why else would there be a market for custom-made pianos at 150k++ apiece?
It's a result of the influx of money into the neighbourhood. More demand, higher prices, thus higher standard of living.
Definitely it's not the people who live in West Vancouver.
Sep 17, 2012, 9:57 pm
#23
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
Sigh... you go right ahead and believe your anecdotal (ie. hearsay) observations and so-called Google searches as your hard proof. Fact is, you really don't understand Vancouver real-estate other than what media and your water cooler talk is presenting you.
Sep 17, 2012, 11:17 pm
#24
Join Date: Jul 2008
Programs: Via Preference Privilege, AC*A, Fairmont Plat, SPG Gold
Posts: 1,334
During University I worked in a call center for $10/hr doing tech support for Comcast. It was a decent gig, hours were very flexible as tech support was 24/7. Compared with flipping burgers it was vaguely related to my field (comp sci) and was good experience in being able to stand up for yourself and deal with stressed people. Out of the thousands of calls I took the vast majority of people were civil, and it was pretty rare for people to swear.
For $10/hr its always a mix but they had some surprisingly good people. Some cases it was older people who had a partner who had a better income and they could get by with the relatively crappy pay. Others were University students etc.
For $10/hr its always a mix but they had some surprisingly good people. Some cases it was older people who had a partner who had a better income and they could get by with the relatively crappy pay. Others were University students etc.
Sep 18, 2012, 10:21 am
#25
Join Date: Nov 2011
Posts: 6,385
Then why else would the standard of living (a large portion of which is comprised of housing) be rising? Don't tell me it's the increase of the minimum wage...
Sep 18, 2012, 8:23 pm
#26
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
I'm not denying house prices are high. It's the underlying rationale that you're using that is incorrect. What you're stating had more of an impact in the 1980's than it does now.
Next time you're in Vancouver, talk to a (larger) developer rather than misinformed people.
Next time you're in Vancouver, talk to a (larger) developer rather than misinformed people.
Sep 18, 2012, 10:54 pm
#27
Join Date: Nov 2011
Posts: 6,385
I'm not denying house prices are high. It's the underlying rationale that you're using that is incorrect. What you're stating had more of an impact in the 1980's than it does now.
Next time you're in Vancouver, talk to a (larger) developer rather than misinformed people.
Next time you're in Vancouver, talk to a (larger) developer rather than misinformed people.
So you say there is no correlation with influx of Chinese Nationals and increase in real estate prices... specifically downtown (coal harbour) and vancouver west.
Sep 18, 2012, 11:04 pm
#28
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
Then you're definitely not tracking what's really happening or you just don't have anyone informed to talk to. Just to refresh your memory, here's your original post:
That was a broad statement on the effect on the entire city. Then you go on to say (obviously influenced by media and hearsay):
Followed up by this gem:
Will you stick to one (uninformed) assertion? 
Sep 19, 2012, 2:19 pm
#29
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,646
Minimum wage jobs are for students, new entrants into the employment marketplace, unskilled re-entrants, and part-timers looking for extra income. Not all jobs are intended (or should be) on the $75k/yr career path. Doesn't mean the quality of the people is less.
Sep 19, 2012, 2:35 pm
#30
Suspended
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I have a place in Coal Harbour, I'm at less than 40% of the time too.
I'm as white as you get, though not born in Canada.
Coal Harbour is more "vacation" ownership for people that want a place in Vancouver. I've met many other white Canadians that live in the Middle East, or
work in US, but keep their apartment in Coal Harbour.
I'm as white as you get, though not born in Canada.
Coal Harbour is more "vacation" ownership for people that want a place in Vancouver. I've met many other white Canadians that live in the Middle East, or
work in US, but keep their apartment in Coal Harbour.