Denied upgrade when there is space in J
Sep 4, 2012, 12:18 pm
#1
Original Poster
Join Date: Jan 2012
Programs: AC*E
Posts: 75
Denied upgrade when there is space in J
So I try to take AC033 from YYZ to YVR because it's a bigger plane, but also because there's more J space. While R is usually 0, I find that there are ALWAYS open seats and I AWLAYS get denied for the upgrade.
What gives?
What gives?
Sep 4, 2012, 12:55 pm
#6
Join Date: Aug 2009
Location: YLW
Programs: AC- SE100 1MM, Hilton Diamond, Marriott Platinum, National Executive, Nexus/GE
Posts: 4,355
Do you have an ex at AC? or forget to call someone in the morning?
Sep 4, 2012, 1:01 pm
#7
Original Poster
Join Date: Jan 2012
Programs: AC*E
Posts: 75
Sep 4, 2012, 1:12 pm
#8
Join Date: Dec 2010
Location: Calgary
Programs: Altitude E50K, WS Gold (status match)
Posts: 1,211
Y<0? This raises a question I've always had about Expertflyer and similar fare tools: do they actually show oversold situations? I thought they stopped at zero and this was the limit of what you would see in fare class reporting.
Sep 4, 2012, 2:34 pm
#9
Join Date: Dec 2008
Posts: 4,519
Sorry, I do not have ExpertFlyer or anything like that. What I really meant is that a flight that is ovbious oversold, i.e. you can book 8 seats while the seat map only has 2 remaining. I mainly use this method with my Flight Pass where I do normally book 1 or 2 day before my flight and try to grab which ever flight that is full so I have a higher chance for a OP-UP.
Sep 4, 2012, 2:42 pm
#10
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
I wanted to ask last night, but it was busy at boarding time and she did not look like she wanted to answer my question. I just assumed I didn't win Aerolotto or there were too many people ahead of me on the waitlist. Then when I got on and there were 4+ seats open, I got really grumpy. I got even grumpier when someone behind me was moved up when I had also asked if I could move and was told no.
Sep 4, 2012, 5:33 pm
#12
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,710
Sep 4, 2012, 9:38 pm
#13
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
I wanted to ask last night, but it was busy at boarding time and she did not look like she wanted to answer my question. I just assumed I didn't win Aerolotto or there were too many people ahead of me on the waitlist. Then when I got on and there were 4+ seats open, I got really grumpy. I got even grumpier when someone behind me was moved up when I had also asked if I could move and was told no.
A couple of times I have been told J was full, so I go board, I see a seat or two open in J. I ask the SD if anyone is sitting in one of the seats, sometimes the answer is yes (pax is in the bathroom, talking with someone on Y cabin, etc) other times it is no. If no, I tell the SD one moment, I'm going to see the GA. Talk to the GA, tell them there are open seats in J, which usually results in a couple of trips up and down the jet bridge and ultimately a seat in J.
Sep 4, 2012, 9:54 pm
#15
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,215
I just checked and J was full on AC033 YYZ-YVR last night; the upgrades (very few) were all legit on eUpgrades. The one pax that was moved up after boarding was also legit due to a no show so the GA moved the next person on the list up to J.