AC Listens - May 2nd Survey
May 3, 2012, 10:16 am
#1
Original Poster
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
AC Listens - May 2nd Survey
Has anyone else gone through the latest AC Listens survey?
I'm trying to complete it, but I really don't like the answers provided on one of the questions...
No choice for "Other" or "None of the Above"?
I'm trying to complete it, but I really don't like the answers provided on one of the questions...
Which side do you feel has acted in a more fair and reasonable manner during this contract dispute?
- The unions
- Air Canada
- The unions
- Air Canada
May 3, 2012, 10:38 am
#2
Join Date: Feb 2011
Location: YYZ
Programs: AC 25K only, he said through tears from the back of the aircraft...
Posts: 563
I received and completed. Very much trying to gauge public opinion and who holds more support. Unfortunate that there's no middle option presented, but it does force you to pick a side. Canadians often won't. 
Didn't like this survey very much.
May 3, 2012, 11:10 am
#5
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,068
May 3, 2012, 4:29 pm
#6
Join Date: Oct 2009
Location: YVR
Programs: AC 75K
Posts: 828
Agreed. A loaded and unfair question. I tried to select both, then penalized AC for issuing such a survey by selecting against AC.
May 3, 2012, 10:02 pm
#8
FlyerTalk Evangelist
Join Date: Nov 1999
Location: FTFOE
Programs: TalkBoard: We discuss / ad nauseum things that mean / so very little
Posts: 10,225
The best part is where you get to tell them that you've already booked flights on other airlines thanks to their labour disruptions. Does it really matter whether I support AC management or unions once I start booking WS instead?
May 3, 2012, 10:48 pm
#9
Join Date: May 2009
Location: HKG (mind in YYZ)
Programs: MPC Green, AC Tangerine :)
Posts: 1,102
Which of the following best decribes your response to the contract dispute at Air Canada?
- I don’t fly with Air Canada so it will not impact me directly
- I will continue to book and fly on Air Canada despite the dispute
- In the short-term I will definitely consider airlines other than Air Canada
- I will postpone booking on Air Canada until I feel this dispute is behind them
- I have already booked a flight on an airline other than Air Canada because of the dispute
- I will never book with Air Canada again because of this dispute
- Don’t know/No opinion
May 3, 2012, 11:48 pm
#10
Join Date: Dec 2006
Location: YEG
Posts: 3,925
So, I took this survey. I replied to a question that my impression of AC has deteriorated over the past year. They asked me why (and wanted me to be specific), so I gave the following reasons.
Management policies:
Non-management:
There were numerous other things I mentioned too.
Management policies:
- Baggage fees, especially on transborder
- Price spread (and increasing) between Tango and Tango Plus fares
- Reduction of minimum status miles for non-status pax to 250/segment
- Lack of system wide free standby for Tango Plus fares similar to what is offered on Rapidair routes
- Fuel surcharges on aeroplan tickets
- Codeshare flights - mileage earning not based on marketing carrier, can potentially earn 0 miles. No status miles for T+, Lat tickets on domestic flights operated by CMA, etc. or int'l flights operated by Jet, etc.
Non-management:
- Union issues, labour distruptions, etc.
There were numerous other things I mentioned too.
May 4, 2012, 1:23 am
#11
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,261
So, I took this survey. I replied to a question that my impression of AC has deteriorated over the past year. They asked me why (and wanted me to be specific), so I gave the following reasons.
Management policies:
Non-management:
There were numerous other things I mentioned too.
Management policies:
- Baggage fees, especially on transborder
- Price spread (and increasing) between Tango and Tango Plus fares
- Reduction of minimum status miles for non-status pax to 250/segment
- Lack of system wide free standby for Tango Plus fares similar to what is offered on Rapidair routes
- Fuel surcharges on aeroplan tickets
- Codeshare flights - mileage earning not based on marketing carrier, can potentially earn 0 miles. No status miles for T+, Lat tickets on domestic flights operated by CMA, etc. or int'l flights operated by Jet, etc.
Non-management:
- Union issues, labour distruptions, etc.
There were numerous other things I mentioned too.
I only mentioned two: loss of IKK and R games.
The otehrs don't realy impact me ( no luggage charge, still 500 min,
never EVER book code shares...)
May 4, 2012, 6:44 am
#13
Join Date: May 2009
Location: HKG (mind in YYZ)
Programs: MPC Green, AC Tangerine :)
Posts: 1,102
May 4, 2012, 7:32 am
#14
Join Date: Dec 2008
Location: YYZ
Programs: A3*G, AP Basic, FPC Platinum, SPG Gold
Posts: 411