Originally Posted by
YEG USER
So, I took this survey. I replied to a question that my impression of AC has deteriorated over the past year. They asked me why (and wanted me to be specific), so I gave the following reasons.
Management policies:
- Baggage fees, especially on transborder
- Price spread (and increasing) between Tango and Tango Plus fares
- Reduction of minimum status miles for non-status pax to 250/segment
- Lack of system wide free standby for Tango Plus fares similar to what is offered on Rapidair routes
- Fuel surcharges on aeroplan tickets
- Codeshare flights - mileage earning not based on marketing carrier, can potentially earn 0 miles. No status miles for T+, Lat tickets on domestic flights operated by CMA, etc. or int'l flights operated by Jet, etc.
Non-management:
- Union issues, labour distruptions, etc.
There were numerous other things I mentioned too.
I only mentioned two: loss of IKK and R games.
The otehrs don't realy impact me ( no luggage charge, still 500 min,
never EVER book code shares...)