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Thread: AC Listens - May 2nd Survey
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Old May 3, 2012 | 11:48 pm
  #10  
YEG USER
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Join Date: Dec 2006
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So, I took this survey. I replied to a question that my impression of AC has deteriorated over the past year. They asked me why (and wanted me to be specific), so I gave the following reasons.

Management policies:
  • Baggage fees, especially on transborder
  • Price spread (and increasing) between Tango and Tango Plus fares
  • Reduction of minimum status miles for non-status pax to 250/segment
  • Lack of system wide free standby for Tango Plus fares similar to what is offered on Rapidair routes
  • Fuel surcharges on aeroplan tickets
  • Codeshare flights - mileage earning not based on marketing carrier, can potentially earn 0 miles. No status miles for T+, Lat tickets on domestic flights operated by CMA, etc. or int'l flights operated by Jet, etc.

Non-management:
  • Union issues, labour distruptions, etc.

There were numerous other things I mentioned too.
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