Will they show mercy?
Nov 18, 2011, 9:01 am
#16
Join Date: Nov 2009
Location: YHZ
Programs: meh
Posts: 524
I had an agent in YWG ask me (not me asking) if I wanted to change from my YWG-YOW-YYZ flight straight to YWG-YYZ, no fee, nothing.
"why send you the long way, the planes are empty"
had booked the flight on rewards.
it does happen, just gotta be nice and friendly to the agent and they often make the changes!
"why send you the long way, the planes are empty"
had booked the flight on rewards.
it does happen, just gotta be nice and friendly to the agent and they often make the changes!
Nov 18, 2011, 1:57 pm
#17
Original Poster
Join Date: Jan 2006
Location: YUL
Programs: AE, HHG
Posts: 194
1.Can this change only be made at the gate or can I phone aeroplan at 00:01on departure day requesting change?
2. I have an upcoming reward flight YYZ-SRQ, although I had wanted YYZ-TPA. Will they allow an aiport change for $75 on departure day?
thanks!
Nov 19, 2011, 11:42 am
#19
Join Date: Jan 2008
Location: YYZ
Programs: All Accor Plat, 1865 Voyager, AE E35K, HH Gold,Hyatt, Hrtz Gold, Marriott Gold, NEXUS
Posts: 1,674
How about this one. I am going YYZ YVR HNL on a flight pass ticket and my wife is going YYZ SFO HNL on a J reward ticket on Continental. Departure and arrival are withing 30 minutes of each other. Will they let her do a same day change at the airport to my flight?
Nov 19, 2011, 12:03 pm
#20
Join Date: Jun 2009
Location: YYZ
Programs: AC E; Marriott Platinum
Posts: 2,409
No - she is on a CO flight. You will need to find award space on the AC flights in order to move her - and you will incur change fee + fuel surcharge.
Nov 19, 2011, 12:09 pm
#21
Join Date: Jan 2008
Location: YYZ
Programs: All Accor Plat, 1865 Voyager, AE E35K, HH Gold,Hyatt, Hrtz Gold, Marriott Gold, NEXUS
Posts: 1,674
I thought so. Sometimes they can do almost anything at the airport if they want so it never hurts to ask (best one ever - 5 US Air North Ameican style business class seats from YYZ to BCL through PHL got changed to F seats on LH through FRT when the YYZ PHL flight got cancelled).