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Question: eUpgrade Credits taken while return is waitlist?

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Question: eUpgrade Credits taken while return is waitlist?

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Old Aug 3, 2011 | 6:50 am
  #1  
thomjeff
Original Poster
 
Join Date: Nov 2005
Location: YFC
Programs: AP/SE; ACMM
Posts: 67
eUpgrade Credits taken while return is waitlist?
My upgrade for AC33 YYZ-SYD cleared, but still on the list fo AC34 SYD-YYZ.

I'm on a B fare which would mean 8 credits, each way. However, Air Canada took 16 credits yesterday when my AC33 cleared. I thought they might have released some "R" on the return flight, but still showing Waitlisted.

I am pretty certain each leg is 8 credits. Should I assume AC will return the 8 credits in the event my AC34 doesn't clear?

Thanks
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Old Aug 3, 2011 | 7:36 am
  #2  
hearna
 
Join Date: Apr 2011
Location: YEG
Posts: 3,717
Originally Posted by thomjeff
My upgrade for AC33 YYZ-SYD cleared, but still on the list fo AC34 SYD-YYZ.

I'm on a B fare which would mean 8 credits, each way. However, Air Canada took 16 credits yesterday when my AC33 cleared. I thought they might have released some "R" on the return flight, but still showing Waitlisted.

I am pretty certain each leg is 8 credits. Should I assume AC will return the 8 credits in the event my AC34 doesn't clear?

Thanks
When you are on the waitlist, your credits are taken. You can always call in to the concierge and check to see if more R has been released. Sometimes the waitlist clears, but your status remains waitlisted as some agents dont clean up the booking properly.
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Old Aug 3, 2011 | 7:55 am
  #3  
thomjeff
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Join Date: Nov 2005
Location: YFC
Programs: AP/SE; ACMM
Posts: 67
I should have thought about it a bit more. Not the first time I've eUpgraded. I got an email confirming my upgrade cleared for AC33 and they took 16 credits. Completely forgot they are taken when you request.

Thanks for the reply.

Now need to find a coffee...
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