My wife is elite...started at 35 eups. She used 17 for a hkg yyz flight. I sponsored her return trip. She collects another 10 eups, for a remaining total of 28. She will use those by sponsoring my upgrade on a round trip yyz fra later.

Easy, eh....not

What a stupid thing for ac to put their customers through. Great post, op.

I note with amusement that the " bright ideas " and comments about how simple it is to handle these little annoyances come from elites.

Dear ac elite members. One day, when you spend as much time flying as working for a living you might come to understand that an annoying activity repeated many times will have an impact on one's life, not to mention consumer behaviour.

Ac. do us a favor. Make eups happen automatically, at least for now by managing cnx flights.

Prime numbers can't be divided by anything except one and itself. That is not the reason why the eup credit don't fit.

ummm, all due respect Allvest.... i think those whom has known me personally and comfortable placing trust on me would probably... think of this as a friendly offer of assistance and not just a wonderful idea coming from an elite.........


long story short, i dont understand why couldnt AC just accept the eupgrade inputs and when 7, 4, 2 days come have the computer automatically assign the upgrades based on booking class within each top tier.

I know you are a good guy. But of course this should not require assistance.

well like you said, sometimes busy fliers such as yourself dont have enough time in the world to keep on pounding the eupgrade website.... but anyways we'll let AC deal with this

Eh,

There are annoyances in this system exactly the same way there were annoyances in the last system. The reality is that no system is perfect, and most systems advantage some people and disadvantage others.

I'm surprisingly fine with the system as it is (CNX thing is a bit annoying though).

If AC was to use the book in advance system based on purchased date being proposed, you would sure put all of your e-credits in limbo really fast. You would put your request in months in advance and hope for an upgrade...in the meantime, you wouldn't be able to apply for any others as all your credits would be awaiting possible upgrade.

I'm sure that would peeve more people off than the current system...

[QUOTE=newsguy911;16148751]If AC was to use the book in advance system based on purchased date being proposed, you would sure put all of your e-credits in limbo really fast. You would put your request in months in advance and hope for an upgrade...in the meantime, you wouldn't be able to apply for any others as all your credits would be awaiting possible upgrade.

I'm sure that would peeve more people off than the current system...[/QUOTE
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One can drag up any scenario under which an "automatic" system will not work for one. I have been top tier continuously for 12 years and have heard it all. If you buy a latitude fare you can upgrade automatically if there are R spaces; if there is none, you are waitlisted. The R space is allocated on a first come (book), first served basis. Two excellent suggestions have been made about prioritizing upgrade allocation when a window opens - date of booking or fare class. I have suggested a randomized process. Any of these suggestions will be far better than the current clock watching for a pax traveling from Bora Bora.

I really believe that in the end that upgrade success will not differ significantly from what it is now if window-based automatic. What will be different is the reduction of anxiety created by the present system.

I lose a little bit of me each time I make that call for an upgrade. Some agents remind me that if I really want to travel Executive, I should buy an Executive ticket. They are right and I do so when my budget allows me. But I wish that I were not occasionally reminded that an upgrade is something of a favor. It is not but that is how the process makes me feel. In my next incarnation, I will be rich enough never to ask for an upgrade. Maybe, I will be a proud owner of a private jet.

not really, because you would program the computer system in a way to only review the credits, eligible booking class and booking class hierarchy at 7, 4, 2 days before departure.....adding on in advance is just to express an interest.

they can make it more sophisticated, by filtering the status miles within each tier (ie. a person that has flown 61,000 would have priority over someone that has flown 60,999 miles).

I TOTALLY AGREE!...UA does this with there 1K's and if you are a heavy traveller this is a great benefit to have especially when you have 2 SE's fighting for the same 1 seat that is left on the plane in J Class. Happened to me on Friday on AC#063 YYZ-YVR I was the fortunate one that beat out the other SE only because AC's system puts me first as a connecting PAX from YUL and he was originating out of YYZ instead therefore it put me #1 on the list. Who knows, maybe this guy had more than 166K Q miles up to this point this year and should have got the seat before me?

Amonsgt the criteria used as tie-breakers between pax competing for J seats: status, fare paid, cnx from downstream station, check-in time, dessert preferences and most importantly, ability to quote manager names from AC org chart on travel-related IBBs.

i rather do status, status miles for current year, fare paid and trip duration.... if that fails then date registered....but everything is processed 7,4,2 days as per rules/regulations

I second that.
UA also considers YTD benefit on WL upgrades. On popular s routes: LAX/SFO-SYD-LAX/SFO, IM rarely releases more than 1/2 NC months ahead.
UA IM at the request for upgrades on the popular routes1Month , 3 weeks, 2 weeks & 3 days looks .If there are 3 1Ks on WL, Creterias are: YTD Miles, Lifetime Miles, Date upgrade requested(if there is schedule change the request clock is set to the date Sched.change is accepted)
Which is why I never request any Upgrades more than month ahead if there is no NC seat at time of ticketing.

I typically requalify by end of 1st. Quarter, I have always had my WL flights clear in the 1st. round when IM looks at Waitlist.YTD miles plays a big role in IM clearing not only updrades for the 1K personal travel, it also plays a big role in clearing XC/XF (award travel) for even if it is not 1Ks personal travel.

UA 1ks with high YTD miles get many unwritten benefits. One time accceptance are norm.

Encourging UA 1Ks to go for high YTD miles early in qualifying year, United is adding to its bottomline.It is win win for the member & the airline!

I wish AC would consider that. SE with higher YTD miles should be the final tiebreaker.
As it has been said many times on this board,AC is in business of making money, thus you would think AC would encourage SE/E/P to add to the bottomline in 1st & 2nd Q by making YTD final tie-breaker for WL upgrades.

So much for waitlist rules

I thought waitlist is based on account status of member granting points. The truth is otherwise


SE
E
Guest of SE
Guest of e
Others

So using my SE points to upgrade my e spouse managed to move her down one notch on the waitlist

Would be ok if I hadn't been told the exact opposite repeatedly by Ac reservation staff