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Old Nov 24, 2018, 10:33 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Adam Smith
New MM/2MM/3MM/*MM Members - Report your achievement in the roll call thread

Air Canada Million Mile Lifetime member Master Thread Wiki

*** For the time being, please post any wiki requests as a regular post and allow yyznomad to manage the wiki. Please and thank you.

JUMP TO THE FAQ

It is long overdue that this Million Miler master thread got a wiki. This thread was started by Catch, who first reported receiving his/her Million Miler kit from Air Canada.
Seeing how the same questions get asked repeatedly over the last eight years, I put together as much information as possible. Of course, the Million Miler program is a fluid beast and with newly minted Million Milers as we go along, this wiki will be updated to reflect such changes and program updates.


In the past, several former and extremely valuable contributors to the AC FT forum, as well as current contributors, have lobbied Air Canada for a Lifetime recognition program.

Beginning in 2010, this program came to fruition. As per Andrew Yiu, a former valued FT contributor (under a different handle) and now Air Canada Executive and a former FT AC lurker:

Originally Posted by Andrew Yiu
As I had previously mentioned in the post on 2010 top tier benefits as well as during SE events, Air Canada will start recognizing customers who have demonstrated long term loyalty to Air Canada by flying significant amount of status miles on Air Canada operated flights including regional carriers such as Jazz since the inception of the Air Canada top tier program. Those who qualified for this program will be contacted directly by AC in the coming weeks as the mailing of the packages are not done in one batch; so if you didn't get anything yesterday, don't assume you didn't qualify. The number of members that qualified is extremely small relative to the overall membership base hence the details of the program are communicated directly with those who qualified and not communicated in a press release (as some of you have suggested). As for the core benefits of the program, the first post gave some pretty good description of it.

As to those who accused us of 'poor communication' 'embarassing communication day', members who qualified for this would have been contacted with a nicely presented package and again only very small group of customers qualified for this.

And without further adieu, the MM FAQ.

- yyznomad

======================================

Air Canada Million Mile Lifetime: Frequently Asked Questions (FAQ)

Q0: When did the Million Mile Lifetime program rollout?
Q1a: Where can I find my Million Miler Lifetime AQM total?
Q1b: Where can I find my historical Million Miler Lifetime AQM activity/flights?
Q2: Which types of AQM counts toward Million Miler Lifetime AQM?
Q3: What do I get when I reach Million Miler nirvana and when will I get my MM package?
Q4: What Privileges do I get as a Million Miler?
Q5: When I become a 2MMer, what is the process for gifting Lifetime status to another person?
Q6: How many Air Canada Million Mile members are there?
Q7: How do Air Canada Million Mile Lifetime members compare to other programs?
Q8: Does/can the front-line staff and crew have the ability to distinguish between a 1MM vs. 2MM vs. 3MM vs. etc?
Q9: What additional benefits does a Million Mile Lifetime member receive?
Q10: What are the PIL codes for MMers?
Q11: Which FTers are Million Mile Lifetime members?




Back to FAQ

Q0: When did the Million Mile Lifetime program rollout?

The program was quietly rolled out in 2010 at around the same time this thread was started. There was no press release. There was no blast to members. Only those who had achieved MM status based on the requirements were communicated with directly.

Originally Posted by Andrew Yiu
As I had previously mentioned in the post on 2010 top tier benefits as well as during SE events, Air Canada will start recognizing customers who have demonstrated long term loyalty to Air Canada by flying significant amount of status miles on Air Canada operated flights including regional carriers such as Jazz since the inception of the Air Canada top tier program. Those who qualified for this program will be contacted directly by AC in the coming weeks as the mailing of the packages are not done in one batch; so if you didn't get anything yesterday, don't assume you didn't qualify. The number of members that qualified is extremely small relative to the overall membership base hence the details of the program are communicated directly with those who qualified and not communicated in a press release (as some of you have suggested). As for the core benefits of the program, the first post gave some pretty good description of it.

As to those who accused us of 'poor communication' 'embarassing communication day', members who qualified for this would have been contacted with a nicely presented package and again only very small group of customers qualified for this.
Back to FAQ



Back to FAQ

Q1a: Where can I find my Million Miler Lifetime AQM total?

In your Altitude account (not Aeroplan), there is a special section labeled with a small "Million Mile Member" just underneath the "Priority Rewards Available" section.




Back to FAQ



Back to FAQ

Q1b: Where can I find my Million Miler Lifetime AQM total?

When the program was launched in late 2010/early 2011, there was an email in which members could use to retrieve a list (Excel spreadsheet) of historical flights that went towards MM status.
This email is no longer in use by Air Canada. At this time, there is no officially known method in which an Altitude member can retrive a list of historical flights.

Back to FAQ



Back to FAQ

Q2: Which types of AQM counts toward Million Miler Lifetime AQM?

From Air Canada:
Originally Posted by Air Canada Altitude
Fly more than one million Lifetime Altitude Qualifying Miles on eligible flights operated by Air Canada and you'll become part of this distinguished group. AQMs which are eligible for this program are those earned on flights operated by Air Canada, Air Canada Rouge and its regional affiliates (such as Air Canada Express) since 1988.

Additionally, AQMs earned as a bonus for purchasing Business Class fares, or in conjunction with the purchase of an Air Canada Unlimited Flight Pass, will count towards this program. Note that all other AQMs, including those earned for travel operated by the Star Alliance member airlines, do not qualify.
In other words, you need to fly on Air Canada operated metal (Mainline, Rouge, regional affiliates, etc.) with fare classes that earn AQM including Class of Service Bonus (COS), where applicable, or purchase a UFP (Unlimited Flight Pass) which accrues monthly flat rate AQMs (varies depending on fare category of the UFP - typically 10,000 AQM/Flex/month, 15,000 AQM/Latitude/month, 20,000 AQM/Business/Month, etc.).
Anything else, including AQM promotional bonuses, other AQM bonuses, Benefit package AQMs as part of flight pass purchases, flying other airline metal on Air Canada 014 ticket stock, etc., do not qualify.
Those who had status with CP had their relevant miles grandfathered as Lifetime miles.

Please note that AQS/segments do not count towards Lifetime status. There is currently no AQD requirement for Lifetime status.

Having said that, this is no easy feat given the strict requirements.

Back to FAQ



Back to FAQ

Q3: What do I get when I reach Million Miler nirvana and when will I get my MM package?

The Million Miler packages have changed over time.
  • Once crossing over the 1MM threshold, you may receive an email acknowledging the achievement.
  • Your Altitude page should reflect 1MM shortly thereafter (depends on sweeps but can be as fast as a week but YMMV)
  • The MM package has been reported to be received approximately a few weeks following the MM threshold crossing, but again, YMMV.

Newly minted 1 Million Mile members typically get a scale model aircraft with the base engraved with your name along with the Million Miler designation. Prior to Dreamliners entering service with Air Canada, members received a model 777 aircraft. Since 2014/2015, new Million Mile members have received Air Canada Dreamliner models.
You will receive new luggage tags and a new member card reflecting the current status you are at (that is, no lower than E50K from that point onward) which include the Million Miles logo (1, 2, 3, 4, 5, etc.).
Additional eUpgrade credits are given.

Some members, at different MM levels, have reported receiving in-person celebrations courtesy of Air Canada at the airport after arriving from a flight that brought them over an MM threshold, in-flight recognition from the SD regardless of cabin, surprise recognition and gifts in the MLLs, etc.

Two Million and Three Million+ Milers have also anecdotally received various gifts, which have varied over the years.
Gifts may include additional eUpgrade credits, a selection from a list of gifts that have included items such as Bose products, jewellery, gift cards with significant value, etc.

It is certainly exciting to become a Million Mile member!



The most recent information is courtesy of 24left:
https://www.flyertalk.com/forum/30121386-post3296.html

Originally Posted by 24left
Ooooooh, Fedex package arrived today........

Very exciting.

First thing you see inside the box




When you open the top, there is this




Then there is the multi-folded package. It has a very nice letter signed by Calin and Ben, along with these.




Yes, a huge thanks to my awesome friend @gabdusch who had the creative talents to make sure these cards had my "name"




Oooooooh





Ok, I'm excited now. It's Fin 801, the "first born". I flew her 4 years ago on my first ever flight to Tokyo HND.

Yes, I will take the time to assemble and let you all know how that worked out.




(sma)
.
Back to FAQ



Back to FAQ

Q4: What Privileges do I get as a Million Miler?

One Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Elite 50K
Two Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Elite75K, and that of a friend, will never fall below Elite 50K
Three Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Super Elite 100K, and that of a friend will never fall below Elite 50K
Four Million Miles+
Originally Posted by Air Canada Altitude
Once you reach Four Million Miles, your Altitude status will never fall below Super Elite100K. The status of your previously nominated friend will never fall below Elite 75K. Keep flying to receive greater, additional recognition.
Five Million Miles
???
As of this initial wiki entry, there is only one known Five Million Miler.
https://www.flyertalk.com/forum/air-...ion-miler.html

Back to FAQ



Back to FAQ

Q5: When I become a 2MMer, what is the process for gifting E50K Lifetime status to another person?

In your Altitude account, there will eventually be a link that allows you to nominate your E50K Lifetime status beneficiary.
Your beneficiary must have an Aeroplan account as their name and Aeroplan number is required, along with requisite contact/address information.
Once submitted, they will receive their package within several weeks.

Please note that this is the one and only beneficiary you will pick as they will receive this status for life. Pick wisely!
Furthermore, if you become a Four Million Mile member, then your beneficiary gets a boost from E50K Lifetime up to E75 Lifetime.

Your beneficiary will then be listed under the Million Mile member program details:


Back to FAQ



Back to FAQ

Q6: How many Air Canada Million Mile members are there?

Air Canada has not officially published numbers on this.

Anecdotally, there is only one (1) Five Million Miler, John Segatti (this information is public, so don't get all wound up about publishing the member's name). This was achieved in December 2016.
https://www.flyertalk.com/forum/air-...ion-miler.html

The number of Four Million Milers is not known, although there will be one FT contributor who will reach this milestone shortly. This cohort would be definitely miniscule.

There is most likely no more than 50 Three Million Milers.

The number of Two Million Milers is unknown, although it is generally accepted, anecdotally, that it is much more rare than the ubiquitous One Million Miler.

The number of One Million Milers is anecdotally "large", but in the context of all members, this cohort is relatively small.

Here is a quote from @diddy; who did a somewhat reasonable Fermi estimate as of September 2018:

Originally Posted by diddy
These are always fun exercises. There has not been so far any way to know for sure. We can make a reasoned guesstimate, and I know this has been done on FT in the past. Including some who flame. Whatever. United forum did a MM roll-call thread in 2007 and came up with 300+ MM after 5 years of the thread (!) to 2012. It looks now like closer to double that in the posts since. I did not count. Based on this thread there are about 600+ 1MM. About 80 2MM and 20+3MM. Including one poor chap at 17MM. That is in a country with three major international carriers.

Assumptions:
1. A minority of these people would be on FT.
2. Those that are on don't always post. I am super guilty of this.
3. The AC and UA ratios are even remotely similar, given Canada's lower population but longer travel distances and only one major international carrier.
4. Other threads here have estimated / had apparent information from Andrew Yiu that there are about 10,000 SE's and 35,000 people with status below SE annually.
5. Based on my frequent AC travel and bag tag gazing. Full disclosure : I am a newly minted AC2MM.
Based on this I will put forth the following:
1MM ~ 1250
2MM ~ 150
3MM ~ 20

Consider pot re-stirred.

diddy
Back to FAQ



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Q7: How do Air Canada Million Mile Lifetime members compare to other programs?

There are several members in the 10MM+ Lifetime range with several American carriers, for example. There is someone in the 17MM range.
So in perspective, Air Canada Million Mile members have a lot of catching up to do!

Back to FAQ



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Q8: Does/can the front-line staff and crew have the ability to distinguish between a 1MM vs. 2MM vs. 3MM vs. etc?
  • In short, no. The PIL only identifies a passenger as a "Million Miler", it does not distinguish between different MM tiers.
  • When scanning your BP at the gate prior to boarding your flight, the screen will only identify to the agent that you are a Million Mile member, regardless of MM tier.
  • The remarks section of your boarding pass simply shows "ACMM" regardless of MM tier.
  • For eUpgrade priority, the system does not distinguish between MM tiers. A 1MM is a 2MM is a 3MM, etc. They are all "MM".

It is possible that an AC employee may notice your MM tier off of your luggage tag, as this does happen from time to time. You might even be engaged in conversation with an AC employee who might inquire about which MM tier you are in.

Back to FAQ



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Q9: What additional benefits does a Million Mile Lifetime member receive?
  • The "ACMM" designation under the Remarks section of your boarding pass (small) stub. Anecdotally, this will start appearing on your boarding pass approximately a few weeks after reaching the milestone.
    Image courtesy of 24left
  • Higher status priority for eUpgrades than non-MM counterparts (i.e. SE MM trumps SE, E50K MM trumps E50K, etc.)
  • Higher onload list priority than non-MM counterparts as per above.
  • Your MM status will be on the PIL. See Q10.
  • Occasional recognition by the SD in J and sometimes in Y (typically this means that during J meal orders, they may acknowledge your MM status, and in Y, the SD may occsionally approach you mid-flight and thank you for your loyalty as a MMer)
  • As a Super Elite MM, your are at the top of the meal order taking protocol ahead of non-MM SEs (notwithstanding VIPs)


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Q10: What are the PIL codes for MMers?
  • P25K shows as AC*P
  • E35K shows as AC*F
  • E50K shows as AC*E; E50K MM shows as AC*EM
  • E75K shows as AC*D; E75K MM shows as AC*DM
  • S100K shows as AC*SE; S100K MM shows as AC*SM
  • VIP shows as AC*X; VIP MM shows as AC*XM

(note that only two letters can appear after the *, so AC*SE is NOT AC*SEM but instead is AC*SM)

Sources:
Originally Posted by jlisi984
Yesterday, on YYZ-YYC, I noted the new designators on the manifest.

AC*P: Prestige
AC*F: 35K
AC*E: 50K
AC*D: 75K
AC*SE: S100K
AC*X: AC VIP
Originally Posted by ACYYZ/SD
On the P.I.L. (Passenger Information List aka Manifest)

D = Elite 75K
M = Million Miler

Therefore
DM = Elite 75k Million Miler
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Q11: Which FTers are Million Mile Lifetime members?

The current roll call thread can be found here.


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Million Miles Recognition from AC

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Old Sep 17, 2010, 11:38 pm
  #526  
 
Join Date: Mar 2006
Location: YYZ
Programs: AC*SE, AA Plat, SPG Plat, HH Diamond, PC Plat Ambassador, Hyatt Diamond, Fairmont Plat
Posts: 1,179
I have not yet inquired about my own Lifetime Status Mile total. I am (of course) curious, but I feel no compelling reason to ask for details when:

(1) Aeroplan and Air Canada are clearly having difficulty sorting out how to report Lifetime Status Miles, and any information I do receive at this time may be incomplete
(2) I can assume that I am not yet over the 1 MM threshold since I have not yet received a package
(3) Andrew and Ben have indicated that members who have received packages to date are receiving "early recognition" in advance of the 2011 benefit year. I infer this to mean that details of the lifetime status program will be released with the 2011 program announcement and (hopefully) AC/AP will have the Lifetime Status Mile reporting mechanism ironed out by then.

To be honest, I am surprised that AC/AP is not defering all such inquiries until after the 2011 program is rolled out.

SG
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Old Sep 18, 2010, 5:07 am
  #527  
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Join Date: Feb 2000
Posts: 12,068
Originally Posted by why fly
No I think you miss the point, its AC/AP incompetence, not conspiracy.... they are still trying to decide who should send the information, and how to get the information customers are asking for, and who's paying Perhaps they left the job up to our "Hero" Lise Fornel.

Just like Aeroplan sending out the first messages saying JAZZ miles were not included when AC said they were Everyone is covering their a**
With AE being "swamped" with requests would suggest there is much excitement and anticipation amongst AE members.As a new benefit that is not officially announced, as of yet in my opinion,the upside to AE seems better than the relatively few negative comments posted on FT.

CYA is everywhere,why should AE be any different?

Nothing is perfect,



except Mrs.acysb87
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Old Sep 18, 2010, 7:04 am
  #528  
 
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, BA-S HH-D, MB-G LT Sil, IHG-Plt, Nexus, Global Entry
Posts: 3,805
Originally Posted by acysb87
except Mrs.acysb87
Don't waste that comment on us! Tell her!
--
13F

PS Will be in BGI for 22 hrs one week from today.
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Old Sep 18, 2010, 7:07 am
  #529  
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Posts: 12,068
Originally Posted by Seat13F_AC_CRJ
Don't waste that comment on us! Tell her!
--
13F

PS Will be in BGI for 22 hrs one week from today.

I will show the post to her

Ah,BGI^
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Old Sep 18, 2010, 9:29 am
  #530  
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Originally Posted by Snow Goose
I have not yet inquired about my own Lifetime Status Mile total. I am (of course) curious, but I feel no compelling reason to ask for details when:

(1) Aeroplan and Air Canada are clearly having difficulty sorting out how to report Lifetime Status Miles, and any information I do receive at this time may be incomplete
(2) I can assume that I am not yet over the 1 MM threshold since I have not yet received a package
Precisely where I sit.

Except, I would think I am above the threshold. But if that's indeed the case, I am sure they'll let me know soon enough. No plan to ask.
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Old Sep 18, 2010, 9:32 am
  #531  
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ditto:-:
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Old Sep 18, 2010, 11:18 pm
  #532  
 
Join Date: Aug 2010
Location: Montreal, Quebec, Canada
Programs: Aeroplan SE, Delta Silver M., IC Platinum Ambassador, IC Platinum
Posts: 32
Originally Posted by Stranger
Precisely where I sit.

Except, I would think I am above the threshold. But if that's indeed the case, I am sure they'll let me know soon enough. No plan to ask.
Hi here is the answer that I got from AC MillionMile

****Please do not reply to this email****

Thank you for your recent email with regards to the Million Mile program. Please be advised that we are experiencing delays in providing this information due to the number of requests and the complexity of the data involved. We expect to have additional information available for you within the next 3 weeks.

Thank you for your patience and understanding,
Air Canada &
Aeroplan
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Old Sep 19, 2010, 3:52 am
  #533  
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Join Date: Nov 2002
Location: Toronto YYZ UA-1K 1MM,QFgold
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Posts: 14,283
Originally Posted by Stranger
Precisely where I sit.

Except, I would think I am above the threshold. But if that's indeed the case, I am sure they'll let me know soon enough. No plan to ask.
keep looking in that mailbox.
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Old Sep 19, 2010, 11:47 am
  #534  
 
Join Date: Feb 2003
Location: FRA
Programs: AC SE 1MM, UA 1K, Hilton Lifetime Diamond, Marriott Gold Elite, Hertz PC
Posts: 2,943
Originally Posted by Snow Goose
(3) Andrew and Ben have indicated that members who have received packages to date are receiving "early recognition" in advance of the 2011 benefit year. I infer this to mean that details of the lifetime status program will be released with the 2011 program announcement and (hopefully) AC/AP will have the Lifetime Status Mile reporting mechanism ironed out by then.

SG
It could also mean that they would like to save costs and will put the 1M/2M/3M straight on the 2011 cards rather than issuing new 2010 cards for the remaining few months.
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Old Sep 19, 2010, 11:57 am
  #535  
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Originally Posted by ACflyerDE
It could also mean that they would like to save costs and will put the 1M/2M/3M straight on the 2011 cards rather than issuing new 2010 cards for the remaining few months.
Not sure if that makes sense. So far it appears these people who got this got an extra card in addition to the regular 2010. If it's lifetime, that extra card should not need to be reissued every year? Also, if they started giving it, what would motivate a change in the program?

OTOH, if they are swamped by requests for totals, might be that the digging for miles on Jazz is rather painful? In which case a systematic search to identify people who qualify might not be a simple process?
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Old Sep 19, 2010, 12:31 pm
  #536  
 
Join Date: Jan 2001
Programs: AC SEMM
Posts: 724
Originally Posted by Clipper801
Did you request the answer be provided verbally by telephone, or was AC/AP simply reluctant to commit the answer in writing?
I gave them a phone number as an option - in this day and age, getting a phone call is far more personal and responsive in my mind. I see no reason to doubt their response - and if they up my totals because they figure out the Jazz numbers, then even better.
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Old Sep 19, 2010, 1:04 pm
  #537  
 
Join Date: Feb 2003
Location: FRA
Programs: AC SE 1MM, UA 1K, Hilton Lifetime Diamond, Marriott Gold Elite, Hertz PC
Posts: 2,943
Originally Posted by Stranger
Not sure if that makes sense. So far it appears these people who got this got an extra card in addition to the regular 2010. If it's lifetime, that extra card should not need to be reissued every year? Also, if they started giving it, what would motivate a change in the program?
If you look at the picture of the OP's 1M card in post 101, it clearly indicates the same 2011 expiry date as all other Aeroplan status cards, maybe also because the OP is currently SE but his 1M only grants E lifetime status. Given the few remaining months of this year so it may make sense for AP to wait and see which level the member has reached by the end of the year. IIRC no Star Alliance carrier is currently allowed to issue new lifetime membership cards without an expiry date.
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Old Sep 19, 2010, 8:21 pm
  #538  
 
Join Date: Mar 2006
Location: YYZ
Programs: AC*SE, AA Plat, SPG Plat, HH Diamond, PC Plat Ambassador, Hyatt Diamond, Fairmont Plat
Posts: 1,179
Originally Posted by ACflyerDE
If you look at the picture of the OP's 1M card in post 101, it clearly indicates the same 2011 expiry date as all other Aeroplan status cards, maybe also because the OP is currently SE but his 1M only grants E lifetime status. Given the few remaining months of this year so it may make sense for AP to wait and see which level the member has reached by the end of the year. IIRC no Star Alliance carrier is currently allowed to issue new lifetime membership cards without an expiry date.
The cards will be issued each year, but those who have lifetime status will have the MM stamp on their card. They will also qualify for a minimum of elite status (obviously).

There are a variety of reasons why AC will not issue lifetime cards sans expiry date. First of all, AC may change the design of the cards from year to year. Second, AC will want to reserve the right to revoke your card in the event that you violate program T&C's (selling reward seats etc.), and it is easier to do so with an annual expiration date attached.

SG

Last edited by Snow Goose; Sep 19, 2010 at 9:17 pm
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Old Sep 20, 2010, 8:18 am
  #539  
 
Join Date: Apr 2003
Location: Ontario, Canada
Posts: 972
Originally Posted by Snow Goose
. First of all, AC may change the design of the cards from year to year. Second, AC will want to reserve the right to revoke your card in the event that you violate program T&C's (selling reward seats etc.), and it is easier to do so with an annual expiration date attached.

SG
If you read the early pages of this thread you would have seen that Lifetime members need to take at least one flight in a year to maintain Lifetime status. So its fairly obvious why new cards will be issued annually.
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Old Sep 20, 2010, 10:04 am
  #540  
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Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
Originally Posted by jimmac
If you read the early pages of this thread you would have seen that Lifetime members need to take at least one flight in a year to maintain Lifetime status.
I hope this will not actually be enforced - there are many reasons as we age why we may not be able to travel in a given year (e.g. serious health issues).
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