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JNB / Johannesburg Airport - Connections, Facilities, Layovers, etc.

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Old Nov 16, 2015, 3:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: B747-437B
Guide to JNB (Oliver R. Tambo International Airport, Johannesburg, Republic of South Africa)


Welcome to the guide to JNB.

If your have any further questions that have not been answered after reading through, please do not hesitate to ask.

Bear in mind that the minimum connection times given below are the shortest connections allowed for tickets on a single PNR. It would be advisable to leave more time than this, particularly if you are arriving during the busy morning period. If you are travelling on two separate PNRs, add on at least an extra hour to the MCTs to allow for whatever delays the Travel Gods may throw at you.

Do note that procedures can change so this guide may not be accurate. If you notice anything has changed or there are any errors, just let me know.


International-Domestic Connection

Minimum connection time: 90 minutes

Once you have deplaned, simply follow the crowd to the immigration hall.
After going through passport control, you will need to collect your luggage and pass through customs irrespective of whether your bags have been tagged through to your final destination.
Exit into the public area and proceed up to departures level by way of the escalators which are opposite and to the left. The escalator can take trolleys.
If your bags have already been tagged through to your destination and you have your boarding passes for the onward domestic flight, you can use fast bag drop.
Otherwise you will need to check-in as normal.
Alternatively, you can use the baggage re-check desks on the left before exiting to the public area (NOTE : These are permanently closed now - Oct 2022).
If you would prefer to avoid the porters and taxi touts in the arrivals halls, there are escalators to the left of these desks which will take you to level 1. From there you will need to go up one more level to reach domestic departures. (NOTE : These escalators are out of service now - Oct 2022).

The domestic terminal is designated as a separate terminal (Terminal B) but do not be confused by this. All the terminals at JNB are under one roof so you barely notice that you are transferring between them.


Domestic-International Connection

If you can interline baggage, you can check it through from your initial departure point to your international destination. Once you land at JNB walk out to exit (ignore signs to go downstairs to baggage reclaim), keep walking through the shops/past the food court, around the atrium and there is a security/emigration point on your front right.

Please see post #106 for an illustrated guide.
[although there is no need to go up the moving walkway and then back down again - just come out of the domestic exit and keep walking straight on that level, which will bring you to the security/emigration point]


International-International Connection

Minimum connection time: 60 minutes

This is where things become a little more tricky.

If you arrive at a jetway, you will see a corridor heading towards International Transfers on the left just before the escalators down to passport control.
If you arrive at a remote stand and are bussed to the terminal, you will see the escalators on the left heading up to International Transfers as you enter the building.
Both these paths are well signposted and there is usually a staff member shouting out "International transit" and waving a sign to direct passengers.
When you go down the corridor, there is a transit immigration point before the transfer desks. Typically the wait here is 1-3 minutes, very much quicker than 'normal' immigration.
Your passport will be stamped with a "TRANSIT" stamp here even though you do not enter the country, and you must ensure that you have the required blank pages otherwise you may not be permitted to continue your transit and instead sent back to your originating point.

A few meters beyond the immigration checkpoint is the main transit information area which have desks for all the international airlines and handling agents.
If your bags have already been tagged through to your final destination, ensure that you give your connecting airline the tag numbers at this time so that they can verify them in their system.
If the tag numbers are not re-verified, they will not be loaded without manual intervention. This is not required if connecting from SAA to SAA flights however.

If your bags have not been tagged through, you will need to find a member of staff in International Transfers from your arriving airline.
Ask them to get one of their baggage services staff to pull your bags off the belt manually and coordinate with staff from your onward airline to retag them to your final destination.

This is a rather convoluted process and can take a long time.

Therefore, if your bags cannot be tagged all the way through, it is advisable to pass through immigration, collect your bags at baggage reclaim and clear customs.
After you clear customs but before you exit to the public area (the exit is a set of sliding doors on your right), you will see a series of baggage re-check desks on your left.
Proceed to these desks since they often have smaller queues and have your bags re-tagged.
Then head up the escalators to your left (do not exit the main doors into the public area) which emerge on the departures level.
Turn right when facing the Vodacom store and the departures security checkpoint is right in front of you.

You can do the entire transit and enter/exit South Africa in less than 5 minutes if your bags come out quickly.

If time permits, the safest option is to clear customs and re-check your bags as described above rather than rely on the interlining system at JNB.

Have a look at post #9 of this thread for pictures.

Originally posted by Ambassador BA304.

Luggage storage

This is taken from the whyjoburg.com web site (April 2016):

BagPort South Africa, the original company that provided a luggage storage service at OR Tambo International Airport, has changed its name.

It now operates as Ateck - from the same premises down the escalators at the main exit of Terminal A arrivals, on Basement Level 1, going towards the Parkade 2 (South).

Costs are : (NB : CASH ONLY! No Cards Accepted.)
0-5 hours: R70.00
6-12 hours: R80.00
12-24 hours: R90.00
24 hours or more: R90.00 per day.

Open 24 hours, every day of the year.

Contact details :
Tel : +27 (11) 390 2689
http://www.a-teck.co.za/or-tambo-airport-store-teck/
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JNB / Johannesburg Airport - Connections, Facilities, Layovers, etc.

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Old Aug 4, 2014, 5:43 am
  #196  
 
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Originally Posted by ViaJoburg1
1)

Firstly I'm going from Singapore to Harare (via Johannesburg).
Singapore to Jo'burg is on Singapore Airlines, Jo'burg to Harare is on SAA. I've got 3hr45 transit in Jo'burg.

My itinerary says I arrive in Terminal A and depart from Terminal B (I have read in earlier messages that all international flights leave from Terminal A anyway and Terminal B is just where the check-in is though). Will I need to go through passport control at all in Johannesburg even though I am making an international connection?

Also, what is the procedure for checked baggage? In Singapore can they tag it directly through to Harare?
Or will I need to pick up my checked baggage in Johannesburg and then check it in again?
As Singapore and South African are both Star Alliance members I can't think of any reason why SQ in Singapore will not check your luggage through to Harare - even if those flights are on separate tickets.

So the procedure in Jo'burg is: Follow the signs for International Connections. (Do not pass through immigration or collect any luggage.) Your passport will be stamped (for reasons I don't understand) as you go through the International Connections area. If you do not yet have your onward boarding pass - although SQ could give it to you and you could also get it on line - you can get it there too.

Originally Posted by ViaJoburg1
2)

A later leg is Victoria Falls (Zimbabwe) to Cape Town (via Johannesburg).
Victoria Falls to Johannesburg and Johannesburg to Cape Town are both on SAA. I've got 2hr05 transit in Jo'burg.

Will I need to go through passport control in Johannesburg for this part of the journey?
And like before, can my checked baggage be tagged in Victoria Falls to go straight through to Cape Town? Or must I collect and re-check the baggage in Johannesburg?
For this trip you must clear immigration and collect bags in Johannesburg. Then re-check the bags after clearing customs - even if they have tags for CPT already.
Cheetah_SA is offline  
Old Aug 4, 2014, 5:58 am
  #197  
 
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Originally Posted by zedski
In a couple of days I'm flying with BA (with a piece of checked hold luggage) LHR-JNB then Comair JNB-WDH and understand from this thread I will be able to go straight through International Connections without having to do anything with my luggage.

However, on return I am travelling Air Namibia WDH-JNB then BA from JNB-LHR. I only have 1 hour 30 minutes for this change and so got a bit worried when it appears my luggage wouldn't be automatically transferred with such a tight transfer.

All the flights are under one booking reference booked through BA.com. I spoke to BA on the phone and they said that if the Air Namibia flight is delayed, it will be their duty to arrange new flights for me home (which wouldn't be the end of the world).. Does anyone know what happens if the Air Namibia flight is on time and I miss the BA flight because of immigration/re-checking in??

I'm also unsure what I am to do with baggage - by the looks of things, I need to collect my checked luggage after the Air Namibia flight, and then re-go through security, immigration and re-check in my baggage with BA in JNB?

Can anyone enlighten me/have any tips to try and achieve this in 1 hour 30?

Also, the BA customer services rep was saying something about the WDH check in staff being able to "check in both flights at their discretion" which would help the process - can anyone enlighten me about what she meant?
You are correct about your inbound flights.

For the return I am not at all sure. Air Namibia does have an interline agreement with BA. So I'm surprised BA's rep didn't say that Air Namibia should check the luggage through given it's on one booking. I would contact Air Namibia directly and ask what their rules are for flights on a single itinerary booked via BA.

90 minutes is the official Minimum Connection Time at JNB so you should be fine. The only tip I have if you find that your bags are not checked through and you are running late identify yourself to an official at immigration and they may push you through the crew/diplomat counters and save you some time.
Cheetah_SA is offline  
Old Aug 4, 2014, 8:13 am
  #198  
 
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Apologies for my bad manners... Welcome to FlyerTalk, zedski and ViaJoburg1!

And zedski you may want to run your question past the people on the BA board - it is very active and someone there is bound to have done an Air Namibia to BA connection before.

(Officially it is against FT rules to cross-post - but I am sure the mods will allow you some latitude if you make your question there specific to the fact that you have a BA issued ticket.)
Cheetah_SA is offline  
Old Aug 20, 2014, 1:37 am
  #199  
 
Join Date: Aug 2014
Posts: 17
Originally Posted by Cheetah_SA
Apologies for my bad manners... Welcome to FlyerTalk, zedski and ViaJoburg1!
Thank you, and thank you very much for the information regarding the airport in Johannesburg.
ViaJoburg1 is offline  
Old Sep 14, 2014, 9:10 am
  #200  
 
Join Date: Jan 2001
Location: Bali
Posts: 261
Two data point

Flew CPT-JNB-FRA-IST, bags were checked all the way through and were among the first off the belt in IST. Bags had Star Alliance priority tags.

Flew SAA CPT-JNB with a 110 minute connection in JNB followed by LH and TK. Had simple locks on my suitcase and duffel bag. Didn't wrap in plastic, although I observed the locals using packing tape to seal their luggage instead of paying something like USD6 or USD 8 to wrap it at the airport.

I flew via JNB to PLZ when I arrived in South Africa. It was a two hour connection but my flight was delayed. There was an airline representative who escorted me from the jet bridge to the domestic terminal. Fortunately, I didn't check any bags on the outbound and had no problem checking in my bags, going to the lounge, and making my connection.
mileagerunner is offline  
Old Sep 19, 2014, 10:14 am
  #201  
 
Join Date: Aug 2007
Location: NYC
Posts: 302
Connection time at JNB: Domestic to Intl? CPT->JNB->AUH

Hey guys - whats the minimum safe connection time I can use for a connection at JNB coming from Cape Town and going to Abu Dhabi? I am checking bags. The flight from Cape Town is supposed to arrive at 7:45am and flight to AUH leaves at 9:25am. Flying Biz on the JNB->AUH segment. Too close?
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Old Sep 19, 2014, 10:57 am
  #202  
 
Join Date: May 2013
Location: YYZ/YTZ
Programs: *A, PD
Posts: 113
It's doable, might have to rush a bit, you won't have time for the lounge I would think. I've done 1hr 40min connection on CPT-JNB-IAD.
TheFerret is offline  
Old Sep 20, 2014, 7:21 pm
  #203  
 
Join Date: May 2004
Location: TPE
Programs: AA EXP 2MM
Posts: 507
I've done CPT-JNB-HKG on BA Comair domestically and CX internationally a couple of times with a 1.5-hour connection. Each time the Comair flight has parked at the absolute farthest gate in the domestic section. We've made the connection both times, but with little time to spare.

We only took carry-on bags to avoid the stress of wondering if our bags would make it. We were in F the whole way, but there were others on the Comair flight in Y making the same connection, with checked luggage. The early morning CPT-JNB flights typically seem to be quite on time, but you are going to be very pressed if your incoming flight is late. Legal minimum connection time I'm pretty sure is 60 mins, but a connection that short would really be tempting fate.

I'd second TheFerret in that your time in the JNB lounge may be extremely short if you decide you want to pop in.
jiaotze is offline  
Old Sep 25, 2014, 5:20 am
  #204  
 
Join Date: Jul 2006
Location: London
Posts: 778
CPT-JNB / JNB-NBO-JRO on separate tickets?

Dear all,

I only have a couple of experiences connecting in JNB, so would really appreciate some advice... I need to fly from CPT to JRO and flying via NBO on Kenya Airways seems the best option. They offer a code-share on the CPT-JNB leg, but for some reason it really pushes up the fare (ie: double it). It would be substantially cheaper for me to get CPT-JNB tickets with BA avios, and then buy the JNB-NBO-JRO on Kenya Airways. This is a leisure trip and I will have 6 people travelling with me... and I'm the one paying, so this would save me >4,000 GBP.

I am however wondering how risky is a 160min connection in JNB (again, bearing in mind the two separate tix). The itinerary would be:

Ticket #1 (BA/Comair)
CPT-JNB 6:15-8:15

Ticket #2 (Kenya Airways)
JNB-NBO 10:55-16:05
NBO-JRO 17:40-18:40

This would be in December, and all in business class. No checked luggage.

Any thoughts? Thanks in advance for your input-
flying_pig is offline  
Old Sep 26, 2014, 10:41 am
  #205  
 
Join Date: Nov 2009
Location: PARADISE
Programs: LOTS
Posts: 133
At that time of the morning that will be plenty of time, particularly in Business. Comair's punctuality is good.

Enjoy Kenya, we always do.
fincastle84 is offline  
Old Sep 27, 2014, 9:31 am
  #206  
 
Join Date: Mar 2012
Location: SAN
Posts: 1,396
I just want to quickly post that, after reading this thread I was fairly concerned about our two JNB transfers. One of them was LHR-JNB-CPT and the other PLZ-JNB-IAD. In both instances, "follow the signs!" was the only necessary mantra. It was a larger airport than expected, but we did not experience any difficulties even on fairly short connections. Both of our checked bags made it without issue, too! Thanks to all who contribute to this thread, but don't let the horror stories scare you!
CFFrost is offline  
Old Oct 1, 2014, 10:41 am
  #207  
 
Join Date: Sep 1999
Location: Los Angeles
Programs: UA 1K, AA 2MM, Bonvoy LT Plt, Mets fan
Posts: 5,073
Interline Baggage -- LH to Comair

Hi all -- we are flying LAX-FRA-JNB on LH (2 in biz, 2 in Premium Economy), and continuing (with a 2 hour connection) to LVI (Livingstone, Zambia). We can book JNB-LVI on BA/Comair (which allows an extra 20 mins to transfer) or on SA.

I would expect that LH will interline baggage to SA, since they're both Star. Does LH interline baggage to BA/Comair for international transfer at JNB?
CO FF is offline  
Old Oct 4, 2014, 8:10 am
  #208  
 
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Originally Posted by CO FF
Interline Baggage -- LH to Comair

Hi all -- we are flying LAX-FRA-JNB on LH (2 in biz, 2 in Premium Economy), and continuing (with a 2 hour connection) to LVI (Livingstone, Zambia). We can book JNB-LVI on BA/Comair (which allows an extra 20 mins to transfer) or on SA.

I would expect that LH will interline baggage to SA, since they're both Star. Does LH interline baggage to BA/Comair for international transfer at JNB?
According to KVS, BA and LH do have an interline agreement.

What this means in practice someone with more knowledge will have to answer. AIUI this does not mean they are obliged to through check your bags - unless all flights are on one ticket. But please don't take that as gospel.
Cheetah_SA is offline  
Old Oct 8, 2014, 12:36 pm
  #209  
 
Join Date: Mar 2010
Location: NUE, MUC, ZRH
Programs: OZ Diamond, LH FTL, QR Silver, Hilton Diamond
Posts: 166
Connection LH FRA-JNB and SA Airlink JNB-MQP

Hello!
We are flying mentioned route FRA-JNB-MQP on two separate PNRs (LH J and SA Airlink Y) with just 90 minutes connection time in JNB.

Does LH interline luggage with SA Airlink?
If yes, can we use Baggage Re-Check counters?

Thanks a lot!
Lucentis is offline  
Old Oct 9, 2014, 3:28 am
  #210  
 
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Originally Posted by Lucentis
Hello!
We are flying mentioned route FRA-JNB-MQP on two separate PNRs (LH J and SA Airlink Y) with just 90 minutes connection time in JNB.

Does LH interline luggage with SA Airlink?
If yes, can we use Baggage Re-Check counters?

Thanks a lot!
According to KVS, Airlink (4Z) has no interline agreements with anyone. (And even if they did, as I mentioned above, I don't believe they are required to book your luggage through if flights are on seperate tickets.)

All Airlink flights have codes hares with SAA - are you booked on an SAA flight number? If so, I believe there would be a higher likelihood of your baggage getting through checked.

Although it meets the MCT that's a tight connection. Arriving on an A380 in the thick of the morning rush often means long immigrations queues, especially for foreigners. On separate tickets you would be entitled to no protection from Airlink. So unless your ticket is flexible (you did say Y - but I'm not sure if you were referring to the booking class) you might have to buy up to a more expensive fare if you miss the connection and the aircraft are small and could be full.
Cheetah_SA is offline  


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