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How to use AerClub miles posted to Avios.com account

How to use AerClub miles posted to Avios.com account

Old Jul 20, 19, 2:18 pm
  #1  
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Join Date: Sep 2014
Posts: 17
How to use AerClub miles posted to Avios.com account

I earned 100K+ Avios thru Chase Aer Lingus cards that were posted to an account Aer Lingus created for me at www.avios.com. Avios.com supposedly lets you book flights with Aer Lingus, BA and Iberia or pay for flights in part or whole with your Avios. I've looked everywhere for info on how to use the avios.com website and have found nothing, including on FT. I am experienced at booking award tickets but finding this experience bizarre. Can find no option to transfer my avios to any of the supported airlines. Is there a guide to using avios.com anywhere??
scottymon is offline  
Old Jul 20, 19, 3:01 pm
  #2  
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Join Date: Sep 2014
Posts: 17
One issue is that these Avios can't be used to book domestic AA flights, like Avios on ba.com can.
scottymon is offline  
Old Jul 20, 19, 4:03 pm
  #3  
 
Join Date: Nov 2006
Posts: 616
Log into your Avios account on avios.ie. Click on Manage my Account, then Combine my Avios.
blagger is offline  
Old Jul 21, 19, 6:52 am
  #4  
 
Join Date: Nov 2017
Programs: Aerclub - Concierge, BA - Silver. Avis - Presidents Club
Posts: 404
Originally Posted by scottymon View Post
One issue is that these Avios can't be used to book domestic AA flights, like Avios on ba.com can.
If you have a BAEC account (with the same details as the avios.com one, i.e. name, email etc) then you can transfer your avios for free or set up a BAEC account. You can transfer from avios.com or your BAEC account in either direction. BAEC might be a bit easier to use however.
mccartje is offline  
Old Sep 2, 19, 7:48 pm
  #5  
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 2,878
I'm unable to log in to my account on avios.com. Is this website still functional, or is it just me? When I attempt to log in, it just coughs up this message "We seem to be experiencing some difficulties. Please try again later." It has been doing this for hours.

Is this the level of reliability I should expect with this website and this program? Admittedly, I'm new to avios (not new to redeeming on other systems). The avios programs seem, well, to be honest, overly complicated, somewhat clunky and strange to me. Maybe that's just me or maybe I'll come to love it someday.

Anyone else able to log in to avios.com? (I assume that's where I need to go to investigate Aer Lingus award bookings...no?). Thanks.
nwflyboy is offline  
Old Sep 3, 19, 1:20 am
  #6  
 
Join Date: Mar 2017
Programs: Aer Lingus, BA, Hilton
Posts: 26
Never had an issue with avios.com. And working perfectly now.
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preacherirl is offline  
Old Sep 3, 19, 6:17 am
  #7  
 
Join Date: Nov 2017
Programs: Aerclub - Concierge, BA - Silver. Avis - Presidents Club
Posts: 404
Originally Posted by nwflyboy View Post
I'm unable to log in to my account on avios.com. Is this website still functional, or is it just me? When I attempt to log in, it just coughs up this message "We seem to be experiencing some difficulties. Please try again later." It has been doing this for hours.

Is this the level of reliability I should expect with this website and this program? Admittedly, I'm new to avios (not new to redeeming on other systems). The avios programs seem, well, to be honest, overly complicated, somewhat clunky and strange to me. Maybe that's just me or maybe I'll come to love it someday.

Anyone else able to log in to avios.com? (I assume that's where I need to go to investigate Aer Lingus award bookings...no?). Thanks.
There are known issues with some users logging into avios.com using their aerclub credentials. I've never had an issue but plenty of others (including my other half) have, often to do with username and/or password characters etc.

Booking flights on avios.com has always been pretty painless for me but the management subsequently is very annoying having to call EI to manage your booking (seat selection, adding FF number etc).
mccartje is offline  
Old Sep 5, 19, 5:11 am
  #8  
 
Join Date: Aug 2010
Location: Bos -- oak
Programs: UA, AA, BA, US, Delta, alaska
Posts: 5
same problem. I wound up using United miles....
mhead110 is offline  
Old Sep 6, 19, 2:23 pm
  #9  
 
Join Date: Jan 2010
Location: Tennessee
Programs: DL Gold, AA Gold, Marriott Platinum
Posts: 58
I am having similar issues. I have an AL account and a BA account. No way to transfer online. Nor via phone from BA. Not a smooth experience at all.
GeorgeDickel is offline  
Old Sep 7, 19, 6:51 am
  #10  
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Originally Posted by GeorgeDickel View Post
I am having similar issues. I have an AL account and a BA account. No way to transfer online. Nor via phone from BA. Not a smooth experience at all.
Go to your BA Executive Club account; click "Combine My Avios"; Select "Avios partners" from the pull-down menu and enter your EI account details, and then complete the transfer.
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Last edited by irishguy28; Sep 7, 19 at 8:00 am
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