Last edit by: NWIFlyer
To prevent thread drift and separation, this is a consolidated thread to document all A3 actions/issues/solutions etc related to the COVID-19 virus. Several previously raised threads have been consolidated into this one. Others where the information and/or advice is now outdated because of the speed at which events move have been closed.
Please use this thread to document actions related to A3 only. General COVID-19 discussions should be made in the dedicated FT forum: https://www.flyertalk.com/forum/coronavirus-travel-773/
This is your wiki, so please feel free to populate it with useful information as it emerges and evolves.
Please use this thread to document actions related to A3 only. General COVID-19 discussions should be made in the dedicated FT forum: https://www.flyertalk.com/forum/coronavirus-travel-773/
This is your wiki, so please feel free to populate it with useful information as it emerges and evolves.
Coronavirus COVID-19 - Aegean policies, responses, help & advice ["noise free"]
#16
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 29,113
#17
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,629
31 cases as of a few hours ago. "Interestingly", of those, 10 either came back from the fashion week in Milano, or were relatives of people who came back from Milano, while 21 were members of a group who flew from Athens to Tel Aviv and, then, visited Jerusalem as well as the Sinai Monastery by charter bus. It's unknown where these people picked up the infection. The possibilities are a) ATH, b) the A3 flight, c) Israel or d) Egypt.
#18
Join Date: Mar 2011
Location: Canada
Programs: Star Alliance G*, Marriott Bonvoy Titanium,
Posts: 3,606
![Question](https://www.flyertalk.com/forum/images/icons/icon5.gif)
I would appreciate knowing what evidence you have that Aegean is attributing flight cancellations to CD?
They have a travel waiver on their WEB site - but - I have not heard or seen any airline rep say that x flights have been cancelled as a result!
They have a travel waiver on their WEB site - but - I have not heard or seen any airline rep say that x flights have been cancelled as a result!
#19
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,094
![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
I am doing a few A3 flights in the next few days, and I'm hoping they aren't cancelled as a result of the Germanic-language-speaking cases skyrocketing.
#20
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,443
31 cases as of a few hours ago. "Interestingly", of those, 10 either came back from the fashion week in Milano, or were relatives of people who came back from Milano, while 21 were members of a group who flew from Athens to Tel Aviv and, then, visited Jerusalem as well as the Sinai Monastery by charter bus. It's unknown where these people picked up the infection. The possibilities are a) ATH, b) the A3 flight, c) Israel or d) Egypt.
They do now know that the group picked up the infection in Israel, as their Israeli driver and one of the Greek FA's from their return flight are also infected.
We had planned to go to Athens this weekend but canceled our hotel stay as we don't wanna risk public transport out of here right now. I'll be flying out of Athens on Sunday but will go by car to Kiato and take the train from there - probably safer than a bus from Pyrgos.
#22
Join Date: Nov 2019
Location: Dubai
Programs: Marriott Ambassador, Hilton Diamond, Accor Diamond, BA Gold, QR Plat
Posts: 381
Seems like Aegan is consolidating some routes? Just had a notification earlier that my A3 933 from CAI to ATH has been cancelled (23MAR) and I was moved to A3 931.
#23
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 649
I believe that a flight number change legally allows you to receive a full refund if the new flight does not suit. No compensation, of course, as the cancellation comes with more than 14 days notice. Certainly, Cairo is one of the last places in the world I wouldl like to be in 17 days time.
#24
Join Date: Jun 2006
Posts: 6,084
#25
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,346
I believe that a flight number change legally allows you to receive a full refund if the new flight does not suit. No compensation, of course, as the cancellation comes with more than 14 days notice. Certainly, Cairo is one of the last places in the world I wouldl like to be in 17 days time.
I booked a flight with Austrian on Wednesday which was to replace an easyJet flight which had been cancelled, only to find that the following morning they cancelled their flight too (within the 14 days). I am not getting my hopes up that they will pay out.
#26
Join Date: Nov 2019
Location: Dubai
Programs: Marriott Ambassador, Hilton Diamond, Accor Diamond, BA Gold, QR Plat
Posts: 381
I believe that a flight number change legally allows you to receive a full refund if the new flight does not suit. No compensation, of course, as the cancellation comes with more than 14 days notice. Certainly, Cairo is one of the last places in the world I wouldl like to be in 17 days time.
#27
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 649
Be aware that most cases are reportedly being transferred to military hospitals so that no information needs to be released. France and other countries have a growing number of cases where incoming passengers caught the virus in Egypt and yesterday most of the crew of a luxury Nile cruiser were diagnosed Covid-19 positive. There appears to be massive underreporting and it would not surprise me if forced quarantine on passengers leaving Egypt was introduced relatively soon by certain EU countries. As an aside, I am currently in 14 days of self-quarantine following an unfortunate encounter with the first Covid-19 patient in Berlin at Virchow Clinic.
#28
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,094
Given Aegean flight cancellations and Aegean’s loyalty program elite status qualification and retention period doesn’t generally align with a calendar year period or other fixed period of dates shared by all members, I am expecting that Aegean will be at least somewhat more likely to more quickly offer some kind of status requalification waivers or bonus status miles of sort than airline programs which have a fixed calendar year (or other fixed qualification window of dates that is uniform for all members).
#29
Join Date: Oct 2017
Programs: Miles & Bonus (A3), Miles & More (LH)
Posts: 230
#30
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 649