Mar 11, 20, 7:54 am
Last edit by: NWIFlyer
To prevent thread drift and separation, this is a consolidated thread to document all A3 actions/issues/solutions etc related to the COVID-19 virus. Several previously raised threads have been consolidated into this one. Others where the information and/or advice is now outdated because of the speed at which events move have been closed.
Please use this thread to document actions related to A3 only. General COVID-19 discussions should be made in the dedicated FT forum: https://www.flyertalk.com/forum/coronavirus-travel-773/
This is your wiki, so please feel free to populate it with useful information as it emerges and evolves.
Please use this thread to document actions related to A3 only. General COVID-19 discussions should be made in the dedicated FT forum: https://www.flyertalk.com/forum/coronavirus-travel-773/
This is your wiki, so please feel free to populate it with useful information as it emerges and evolves.
Coronavirus COVID-19 - Aegean policies, responses, help & advice ["noise free"]
Feb 25, 20, 7:33 am
#1
Original Poster
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: OW Sapphire (BA), *A Gold (A3), Le Club Accor Gold, HHonor Diamond
Posts: 4,992
Coronavirus COVID-19 - Aegean policies, responses, help & advice ["noise free"]
Due to the Coronavirus, a waiver for all flights on the network is put in place. All flight from today until the 20th March can be moved at a later date, irrespective of ticketing rules.
https://en.about.aegeanair.com/media...702.1532411155
https://en.about.aegeanair.com/media...702.1532411155
Feb 27, 20, 12:09 am
#7
Senior Mod and Moderator: Aegean Miles&Bonus and British Airways
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Spire Ambassador
Posts: 7,663
Originally Posted by palcsaky
Is the fare difference still payable?
Feb 27, 20, 12:43 am
#8
Join Date: Oct 2017
Programs: Miles & Bonus (A3), Miles & More (LH)
Posts: 210
I have changed three of my flights since Aegean's announcement of the waiver and I had to pay -as expected- any price difference. The original bookings were in GoLight and by calling the call center I managed to change my flights without paying neither the 35 charge applying to GoLight fares nor the call center fee of 20.
Feb 27, 20, 2:52 am
#9
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold; BA Rust
Posts: 26,826
Originally Posted by palcsaky
Is the fare difference still payable?
Otherwise, it's open to abuse.
A3 are already being too generous. Allowing people to exchange tickets from a date where prices are low to a date where prices are high is not going to happen - nor should it.
Feb 27, 20, 3:39 am
#10
Join Date: Feb 2016
Programs: NZ Gold A3 Gold Expedia Gold+
Posts: 207
Originally Posted by irishguy28
Of course!!!
Otherwise, it's open to abuse.
A3 are already being too generous. Allowing people to exchange tickets from a date where prices are low to a date where prices are high is not going to happen - nor should it.
Otherwise, it's open to abuse.
A3 are already being too generous. Allowing people to exchange tickets from a date where prices are low to a date where prices are high is not going to happen - nor should it.
Mar 3, 20, 4:31 am
#12
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,206
Answering my own question upthread....
''I wonder if this applies to award flights on other airlines or just Aegean's own network.''
After asking on Twitter, Aegean have confirmed the waiver applies to reward bookings on other carriers too.
''I wonder if this applies to award flights on other airlines or just Aegean's own network.''
After asking on Twitter, Aegean have confirmed the waiver applies to reward bookings on other carriers too.
