Coronavirus COVID-19 - Aegean policies, responses, help & advice ["noise free"]
 

Due to the Coronavirus, a waiver for all flights on the network is put in place. All flight from today until the 20th March can be moved at a later date, irrespective of ticketing rules.
https://en.about.aegeanair.com/media...702.1532411155

This is very generous. Very interesting. Seems open ended to changing dates.

I'm not sure a lot of major European carriers can afford such a measure.

Must the rebooking be done via their call center? Tried to change a booking within the waiver period to alter date online, and I still need to pay a rebooking fee.

Indeed the rebooking must be done through the call center and you don't have to pay also the €20 call center fee.

I wonder if this applies to award flights on other airlines or just Aegean's own network.

Is the fare difference still payable?

i would say from the wording, and given the original flights are still operating, then any fare difference would still be payable - there’s only mention of the change fee being waived.

I have changed three of my flights since Aegean's announcement of the waiver and I had to pay -as expected- any price difference. The original bookings were in GoLight and by calling the call center I managed to change my flights without paying neither the €35 charge applying to GoLight fares nor the call center fee of €20.

Of course!!!

Otherwise, it's open to abuse.

A3 are already being too generous. Allowing people to exchange tickets from a date where prices are low to a date where prices are high is not going to happen - nor should it.

Cannot help but agree very generous of A3

Sounds good, thanks!

Answering my own question upthread....

''I wonder if this applies to award flights on other airlines or just Aegean's own network.''

After asking on Twitter, Aegean have confirmed the waiver applies to reward bookings on other carriers too.

https://cimg3.ibsrv.net/gimg/www.fly...4d86146ffb.png

Are waivers on tickets to be followed by waivers for A3 elite status requalification?

I'm hoping for at least an extension. The virus situation may take months to be resolved.

Aegean flights cancelled [due to Covid-19]
 

So only Italy affected by Aegean cancellations?

Have no cases of coronavirus been confirmed in Greece?