Oct 20, 2014, 8:06 am
Last edit by: Snacky
This is the WIKI for the Aegean Airlines (A3) / Olympic Air (OA) Miles+Bonus frequent flier program. Please read all about it on their homepage: http://en.aegeanair.com/milesandbonus/
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
New Program Details for M&B
Nov 24, 2014, 9:32 am
#406
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,178
But this is all clearly pre-production sites we are looking at. For all we know, any site we can access now could easily be just demo sites from any stage of developmen. Perhaps we should just wait until A3 offically launches the site?
Nov 24, 2014, 10:31 am
#407
Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
Please could someone tell me how to check availability with my reward miles with Aegean on a website or something? I'm sick and tired of having to call them up and ask availability. They told me on the phone that even with the new system, i could only check by calling them, buit maybe someone here has a clever way of checking otherwise.
Another problem i had, is that the taxes and fees when using my reward miles with Aegean is that the taxes seem very high on european airlines like lufthansa brussels and Turkish, but when using United or Air Canada taxes are much lower, even on much longer flights.
Another problem i had, is that the taxes and fees when using my reward miles with Aegean is that the taxes seem very high on european airlines like lufthansa brussels and Turkish, but when using United or Air Canada taxes are much lower, even on much longer flights.
Nov 24, 2014, 10:41 am
#408
Join Date: Aug 2012
Location: Usually SK CPH lounge eating smoked salmon!
Programs: A3*G
Posts: 52
Please could someone tell me how to check availability with my reward miles with Aegean on a website or something? I'm sick and tired of having to call them up and ask availability. They told me on the phone that even with the new system, i could only check by calling them, buit maybe someone here has a clever way of checking otherwise.
Another problem i had, is that the taxes and fees when using my reward miles with Aegean is that the taxes seem very high on european airlines like lufthansa brussels and Turkish, but when using United or Air Canada taxes are much lower, even on much longer flights.
Another problem i had, is that the taxes and fees when using my reward miles with Aegean is that the taxes seem very high on european airlines like lufthansa brussels and Turkish, but when using United or Air Canada taxes are much lower, even on much longer flights.
Nov 24, 2014, 10:44 am
#409
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,478
Please could someone tell me how to check availability with my reward miles with Aegean on a website or something? I'm sick and tired of having to call them up and ask availability. They told me on the phone that even with the new system, i could only check by calling them, buit maybe someone here has a clever way of checking otherwise.
Another problem i had, is that the taxes and fees when using my reward miles with Aegean is that the taxes seem very high on european airlines like lufthansa brussels and Turkish, but when using United or Air Canada taxes are much lower, even on much longer flights.
Another problem i had, is that the taxes and fees when using my reward miles with Aegean is that the taxes seem very high on european airlines like lufthansa brussels and Turkish, but when using United or Air Canada taxes are much lower, even on much longer flights.
European airlines are well known for charging high YQ (fuel surcharge) compared to US airlines. That's something you'll have to get used to if you want to redeem on them - no different whatever FFP you use.
Nov 24, 2014, 11:52 am
#410
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,374
Has anybody else noticed that the account balances have not (so far) been zeroed after any account upgrades?
By that I mean... I had 8650 miles as of yesterday. Now I have been upgraded to Silver and the website shows I need (just!) 23350 miles to get gold. I still need 8000 to re-qualify as Silver, but that's to be expected as I was only just upgraded but, interestingly, it is showing that I only need THREE, not four A3/OA segments to do that, so they have also counted the one flight I took AFTER hitting 8000 miles as the first of my four required segments. I think...
It had been intimated (purely logic-informed guessing I'd imagine) that all the Tier balanced would be zeroed as the new program started. Hopefully, not. It doesn't make THAT much difference in my case but I was reading of others who were expecting to lose a lot of miles.
Have any of you Golds noticed you have more Tier miles than expected or need to do fewer than four segments as part of your re-qualification?
By that I mean... I had 8650 miles as of yesterday. Now I have been upgraded to Silver and the website shows I need (just!) 23350 miles to get gold. I still need 8000 to re-qualify as Silver, but that's to be expected as I was only just upgraded but, interestingly, it is showing that I only need THREE, not four A3/OA segments to do that, so they have also counted the one flight I took AFTER hitting 8000 miles as the first of my four required segments. I think...
It had been intimated (purely logic-informed guessing I'd imagine) that all the Tier balanced would be zeroed as the new program started. Hopefully, not. It doesn't make THAT much difference in my case but I was reading of others who were expecting to lose a lot of miles.
Have any of you Golds noticed you have more Tier miles than expected or need to do fewer than four segments as part of your re-qualification?
Nov 24, 2014, 12:19 pm
#411
Join Date: Jul 2014
Location: SYD
Programs: TK*G, QR Gold, VA Gold, NZ Gold
Posts: 237
im gettting it from the coupon.
- which is a shame, because I'd like to beat the rush and upgrade my next LON-ATH flights if possible!
Nov 24, 2014, 12:20 pm
#412
Join Date: Oct 2009
Programs: SAS Diamond (*G), Marriott Titanium, Hilton Gold
Posts: 424
Nov 24, 2014, 1:10 pm
#413
Join Date: Dec 2009
Location: GB - LONDON
Programs: Star Alliance Gold, BA Silver, HHonors Diamond
Posts: 150
Has anyone else noticed this on the new website for Gold status...
"To retain your Gold Tier, you have a fixed 12-month period from the date of your upgrade or renewal of your tier to collect 12,000 Tier Miles, including 2 flights with Aegean and/or Olympic Air, or collect a total of 24,000 Tier Miles, regardless of which airline you choose to fly with."
It seems from this that you only need 2 flights instead of 4 flights and 12000 miles with Aegean or olympic Air to retain your Gold status. I thought it was 4 flights?! Not bad at all if true and not error.
"To retain your Gold Tier, you have a fixed 12-month period from the date of your upgrade or renewal of your tier to collect 12,000 Tier Miles, including 2 flights with Aegean and/or Olympic Air, or collect a total of 24,000 Tier Miles, regardless of which airline you choose to fly with."
It seems from this that you only need 2 flights instead of 4 flights and 12000 miles with Aegean or olympic Air to retain your Gold status. I thought it was 4 flights?! Not bad at all if true and not error.
Nov 24, 2014, 1:57 pm
#415
Join Date: Oct 2009
Programs: SAS Diamond (*G), Marriott Titanium, Hilton Gold
Posts: 424
Has anyone else noticed this on the new website for Gold status...
"To retain your Gold Tier, you have a fixed 12-month period from the date of your upgrade or renewal of your tier to collect 12,000 Tier Miles, including 2 flights with Aegean and/or Olympic Air, or collect a total of 24,000 Tier Miles, regardless of which airline you choose to fly with."
It seems from this that you only need 2 flights instead of 4 flights and 12000 miles with Aegean or olympic Air to retain your Gold status. I thought it was 4 flights?! Not bad at all if true and not error.
"To retain your Gold Tier, you have a fixed 12-month period from the date of your upgrade or renewal of your tier to collect 12,000 Tier Miles, including 2 flights with Aegean and/or Olympic Air, or collect a total of 24,000 Tier Miles, regardless of which airline you choose to fly with."
It seems from this that you only need 2 flights instead of 4 flights and 12000 miles with Aegean or olympic Air to retain your Gold status. I thought it was 4 flights?! Not bad at all if true and not error.
T&C states 4 flights on Aegean/Olympic:
https://en.aegeanair.com/milesandbon...ms-conditions/
Nov 24, 2014, 2:08 pm
#416
Join Date: Feb 2014
Location: OTP
Programs: AF/KL platinum, Turkish gold, QR gold
Posts: 1,572
Nov 24, 2014, 2:15 pm
#417
Join Date: Jul 2014
Location: SYD
Programs: TK*G, QR Gold, VA Gold, NZ Gold
Posts: 237
Another question is can you use both the 50% domestic and also the seat upgrade coupons together? I bet u can't. T&C is silent on booking class available for upgrade.
Nov 24, 2014, 2:24 pm
#419
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,137
[QUOTE=vd0t;23891276]Definitely a typo (unfortunately...).
T&C states 4 flights on Aegean/Olympic:
https://en.aegeanair.com/milesandbon...ms-conditions/[/QUOTE
Only 2 flights on A3 would be definitely easier...and worth considering although cheap LH and UA fare do not earn 100% miles on A3.
T&C states 4 flights on Aegean/Olympic:
https://en.aegeanair.com/milesandbon...ms-conditions/[/QUOTE
Only 2 flights on A3 would be definitely easier...and worth considering although cheap LH and UA fare do not earn 100% miles on A3.
Nov 24, 2014, 2:58 pm
#420
Join Date: Feb 2012
Location: PL
Programs: BAEC Silver, A3*G, TK*G
Posts: 36
Definitely worth asking customer service.. Will call them this weekend. But if anyone knows please let me know too.
Another question is can you use both the 50% domestic and also the seat upgrade coupons together? I bet u can't. T&C is silent on booking class available for upgrade.
Another question is can you use both the 50% domestic and also the seat upgrade coupons together? I bet u can't. T&C is silent on booking class available for upgrade.