Oct 20, 2014, 8:06 am
Last edit by: Snacky
This is the WIKI for the Aegean Airlines (A3) / Olympic Air (OA) Miles+Bonus frequent flier program. Please read all about it on their homepage: http://en.aegeanair.com/milesandbonus/
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
New Program Details for M&B
Nov 24, 2014, 6:27 am
#391
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,185
I'm not so sure this is true when it comes to A3 shutting the Together account rather than the member doing it.
The language used is that miles will be "cancelled" - not transferred. Now, this might be a case of poor English translation, it might not, and the obvious answer to avoid calamity is clearly for the members to close down the account rather than A3 so that the miles are definitely retained by the Head - but nonetheless it remains something to be aware (and wary) of.
The language used is that miles will be "cancelled" - not transferred. Now, this might be a case of poor English translation, it might not, and the obvious answer to avoid calamity is clearly for the members to close down the account rather than A3 so that the miles are definitely retained by the Head - but nonetheless it remains something to be aware (and wary) of.
Under the 4.10 and 4.11 (leaving together voluntarily) it seems clear that no miles are lost.
Nov 24, 2014, 6:33 am
#392
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,345
Wow, I have to say that I am pleasantly surprised. Seems I also have the 10 coupons. I'm currently at ATH airport without laptop so I haven't dared to press the 'print' button next to any of the coupons yet (as I cannot save any PDF on an iPhone). Has anybody tried this?
I am very curious about the terms for the business upgrade. It sounds like it will be a paper voucher - can anybody quote if the coupon says anything about how to redeem? Is it valid for international flights? Can you get a confirmed upgrade directly after booking or only after check in or even at the gate?
The same for the 50% companion award voucher. I understand from the general page that this applies to domestic flights, and both the Gold member and the partner get 50% discount? Which basically means 2 for the price of 1? Can somebody quote the terms from the voucher?
I am very curious about the terms for the business upgrade. It sounds like it will be a paper voucher - can anybody quote if the coupon says anything about how to redeem? Is it valid for international flights? Can you get a confirmed upgrade directly after booking or only after check in or even at the gate?
The same for the 50% companion award voucher. I understand from the general page that this applies to domestic flights, and both the Gold member and the partner get 50% discount? Which basically means 2 for the price of 1? Can somebody quote the terms from the voucher?
Nov 24, 2014, 6:35 am
#393
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,484
This is more logical, and presumably gives those in the account the chance to leave after 6 months and join another Together account - which ties in much better with the minimum membership period of any given account.
Nov 24, 2014, 6:38 am
#394
Join Date: Jul 2014
Location: SYD
Programs: TK*G, QR Gold, VA Gold, NZ Gold
Posts: 237
Wow, I have to say that I am pleasantly surprised. Seems I also have the 10 coupons. I'm currently at ATH airport without laptop so I haven't dared to press the 'print' button next to any of the coupons yet (as I cannot save any PDF on an iPhone). Has anybody tried this?
I am very curious about the terms for the business upgrade. It sounds like it will be a paper voucher - can anybody quote if the coupon says anything about how to redeem? Is it valid for international flights? Can you get a confirmed upgrade directly after booking or only after check in or even at the gate?
The same for the 50% companion award voucher. I understand from the general page that this applies to domestic flights, and both the Gold member and the partner get 50% discount? Which basically means 2 for the price of 1? Can somebody quote the terms from the voucher?
I am very curious about the terms for the business upgrade. It sounds like it will be a paper voucher - can anybody quote if the coupon says anything about how to redeem? Is it valid for international flights? Can you get a confirmed upgrade directly after booking or only after check in or even at the gate?
The same for the 50% companion award voucher. I understand from the general page that this applies to domestic flights, and both the Gold member and the partner get 50% discount? Which basically means 2 for the price of 1? Can somebody quote the terms from the voucher?
Nov 24, 2014, 6:40 am
#395
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,484
Wow, I have to say that I am pleasantly surprised. Seems I also have the 10 coupons. I'm currently at ATH airport without laptop so I haven't dared to press the 'print' button next to any of the coupons yet (as I cannot save any PDF on an iPhone). Has anybody tried this?
I am very curious about the terms for the business upgrade. It sounds like it will be a paper voucher - can anybody quote if the coupon says anything about how to redeem? Is it valid for international flights? Can you get a confirmed upgrade directly after booking or only after check in or even at the gate?
The same for the 50% companion award voucher. I understand from the general page that this applies to domestic flights, and both the Gold member and the partner get 50% discount? Which basically means 2 for the price of 1? Can somebody quote the terms from the voucher?
I am very curious about the terms for the business upgrade. It sounds like it will be a paper voucher - can anybody quote if the coupon says anything about how to redeem? Is it valid for international flights? Can you get a confirmed upgrade directly after booking or only after check in or even at the gate?
The same for the 50% companion award voucher. I understand from the general page that this applies to domestic flights, and both the Gold member and the partner get 50% discount? Which basically means 2 for the price of 1? Can somebody quote the terms from the voucher?
- which is a shame, because I'd like to beat the rush and upgrade my next LON-ATH flights if possible!scrappydog, where are you getting your information from? T&C's, or the coupon?
Nov 24, 2014, 6:50 am
#396
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,345
Thanks both 
Sounds great - seems one can actually get a confirmed upgrade beforehand, with no fare class restrictions. Hell, it will probably be possible to first determine if there is C availability, and only then book the flights. Very cool!
The website seems indeed a little buggy to me too. I have to re-login every 2 minutes, and I have already seen a few Nullpointer exceptions in their servlets (the techies here will know what that means
). It's also not very mobile friendly (at all). But all that doesn't matter, after all we are browsing a website not yet published :-p
Sounds great - seems one can actually get a confirmed upgrade beforehand, with no fare class restrictions. Hell, it will probably be possible to first determine if there is C availability, and only then book the flights. Very cool!
The website seems indeed a little buggy to me too. I have to re-login every 2 minutes, and I have already seen a few Nullpointer exceptions in their servlets (the techies here will know what that means
). It's also not very mobile friendly (at all). But all that doesn't matter, after all we are browsing a website not yet published :-p
Nov 24, 2014, 6:51 am
#397
Join Date: Feb 2003
Location: San Francisco
Programs: Marriott Titanium, HH Diamond, A3-Gold
Posts: 204
There seems to be a new "Retro result tracking" menu item added. Perhaps that will ease the burden on A3 (and FT!) to provide answers to the eternal question "why didn't my miles post yet?" ^
I can also see 10 coupons for various perks.
The new member site is not complete yet, so many links are not working, redirecting to enrolment page.
I can also see 10 coupons for various perks.
The new member site is not complete yet, so many links are not working, redirecting to enrolment page.
Nov 24, 2014, 6:55 am
#398
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
Also another thing is that at the transactions list you can click the plus in front on an entry and then it shows "Base miles". Which is a synonym for Tier miles as I see, but why did they do it this way... I have no idea.
Nov 24, 2014, 7:07 am
#400
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,484
I imagine because, if flying on A3/OA metal, Silver & Gold members will get bonus miles - so I'd say that's a logical English phrase in that context, much more descriptive than 'Tier'.
Nov 24, 2014, 8:03 am
#402
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
But that bonus is only for award miles, so doesnt create the need for another category of miles. Or what do you mean?
Nov 24, 2014, 8:09 am
#403
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,484
Nov 24, 2014, 8:26 am
#404
Join Date: Sep 2014
Location: BSL
Programs: A3*G
Posts: 62
