Platinum/Gold Welcome Amenities at Accor Hotels
Jul 8, 2019, 12:33 am
#721
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,928
Jul 8, 2019, 11:51 am
#722
Join Date: Jul 2019
Programs: Accor G, AirNZ E, VirginAust P
Posts: 6
Sofitel Darling Harbour
Hotel: Sofitel Sydney Darling Harbour
Status: Platinum
VIP treatment: NOTHING... Even after I reminded them twice, they failed to send the amenity. Am thoroughly disappointed by this property as service at the restaurant was horrible too. Totally unacceptable for a Sofitel and considering they are the first 5 star property to open in Sydney in years, I would think they were ready to impress. (Full Review to come soon when I am free)
Reaction: My after stay feedback survey email literally was me bashing them after they assured me that a manager would contact me for the problems I encountered during my stay but no one did any follow up.
Status: Platinum
VIP treatment: NOTHING... Even after I reminded them twice, they failed to send the amenity. Am thoroughly disappointed by this property as service at the restaurant was horrible too. Totally unacceptable for a Sofitel and considering they are the first 5 star property to open in Sydney in years, I would think they were ready to impress. (Full Review to come soon when I am free)
Reaction: My after stay feedback survey email literally was me bashing them after they assured me that a manager would contact me for the problems I encountered during my stay but no one did any follow up.
I got lucky I guess... I was selected as the "guest of the day" and got some choc cake and bubbles ..
This was after the disaster experience at Sofitel Wentworth so 180 turnaround to my happiness
Sofitel Darling Harbour
Gold
Booked room: Luxury darling harbour view
Upgraded room: Club Junior Suite lvl30 Darling harbour view
Two drink vouchers like I would need them :/
Club is nice and you can get toasted by the sun if that's your thing
There is also a nice champagne bar.. bubbles are my cryptonite
Jul 8, 2019, 12:46 pm
#723
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
Superior treatment for superior loyalty at Sofitel Budapest... 
Jul 8, 2019, 1:04 pm
#724
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
And this is what arrived the next day at Sofitel Budapest:
And the third day:
Now, this is what I call a superior platinum treatment.
And the third day:
Now, this is what I call a superior platinum treatment.
Jul 9, 2019, 3:25 am
#725
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Jul 9, 2019, 3:49 am
#726
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,077
Currently half way through a week long stay at the Sofitel Manila. No welcome amenities in the room. Lol ��
Jul 9, 2019, 4:53 am
#727
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
I booked a superior room and was upgraded to a junior suite but I had to move to another room due to bad condition of the junior suite and once again due to same problem of the second room I was given. So I ended up the prestige suite. I received these two extra amenities as a service recovery.
Jul 15, 2019, 2:58 am
#729
Join Date: Apr 2019
Programs: Le Club Accor, KrisFlyer, Asia Miles
Posts: 13
Ibis Styles Bali Petitenget
Second stay here. One class upgrade to Family Room and late check out at 5pm. Welcome amenities included letter, welcome drink (two, including alcohol) plus this gift consisting of a small fruit stack, piece of indeterminate black foodstuff plus a small bowl of corn flakes covered by black stuff.
Really like this hotel- new, clean, with modern design. Good location near many excellent restaurants and bars/beach clubs. Super friendly staff. Good value accommodation with reasonably priced F&B. The (free) breakfast was a weak point, but that is expected in this part of the world at this type of hotel. Otherwise, very much recommend.
Really like this hotel- new, clean, with modern design. Good location near many excellent restaurants and bars/beach clubs. Super friendly staff. Good value accommodation with reasonably priced F&B. The (free) breakfast was a weak point, but that is expected in this part of the world at this type of hotel. Otherwise, very much recommend.
Jul 15, 2019, 4:18 am
#730
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
Raffles Europejski Warsaw
Jul 15, 2019, 5:01 am
#731
Join Date: Jun 2009
Programs: Flying Blue Gold, Dinasty Flyer, Accor Platinum, Swissotel Eleva
Posts: 49
One apple, one orange and one pear at Swissotel Grand Shanghai.
Jul 15, 2019, 10:45 am
#732
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Jul 17, 2019, 12:00 am
#733
Join Date: Oct 2016
Posts: 63
Mercure Cherbourg
Upgrade to suite, drinks voucher for 4, couple of packets of local cookies(very tasty) and late checkout.
Upgrade to suite, drinks voucher for 4, couple of packets of local cookies(very tasty) and late checkout.
Jul 17, 2019, 3:23 am
#734
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 362
Mercure Sydney
Status: Gold
Upgrade to premium floor.
I was asked at check-in to choose a welcome gift: brownies and orange juice (picture below), nuts and beer, sparkling wine and strawberries.
Little box of chocolates and Evian water (in addition to no-brand water provided).
Status: Gold
Upgrade to premium floor.
I was asked at check-in to choose a welcome gift: brownies and orange juice (picture below), nuts and beer, sparkling wine and strawberries.
Little box of chocolates and Evian water (in addition to no-brand water provided).
Jul 18, 2019, 8:02 am
#735
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,405
Sofitel New York City - Small bar (30g) of Le chocolat de Français and a small glass bottle of Evian.