The Fairmont Orchid, Hawaii
#226
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
I agree, it sounds weird that a suite at Kea Lani is cheaper than a room at the Orchid.
#227
Join Date: Apr 2004
Location: PHL / KOA
Programs: DL PM / MM Ex UA & US Gold Starwood & Hilton Gold
Posts: 232
We are here now. This is Not The Faimont that we have stayed at for the last 5 years and always on the Gold Floor paying for that level of service. I think it is time to move on to a Resort that wants our business and the money that we are willing to pay for quality service.
#228
Join Date: Oct 2008
Location: YVR
Posts: 640
We are here now. This is Not The Faimont that we have stayed at for the last 5 years and always on the Gold Floor paying for that level of service. I think it is time to move on to a Resort that wants our business and the money that we are willing to pay for quality service.
Just so you know there is a flyertalk "do" starting on sunday at the Four Seasons down the road. I'm fairly certain they still have a few rooms available at a really good rate of $395 a night. Just pm me or Goodmorning2u who is the organizer in case you need a few more details.
#229
Join Date: Oct 2008
Location: YVR
Posts: 640
Aloha AM and thanks for the tips. Of course we have a suite upgrade confirmed although we are just in garden view suite this time unless I get an extra upgrade at the hotel. All the garden and ocean view suite are reserved tonight so you never know.
#230
Join Date: Oct 2008
Location: YVR
Posts: 640
Based on what I saw Iīd likely agree that suite at the Orchid > (standard) suite at the Kea Lani > room at the Orchid.
Kona has been getting a lot of hype lately in various rankings / magazines (and they do deserve a little more attentioj IMO), though itīs still surprising IMO that a Fairmont room at the Orchid would be more expensive than a Fairmont suite at the Kea Lani.
Kona has been getting a lot of hype lately in various rankings / magazines (and they do deserve a little more attentioj IMO), though itīs still surprising IMO that a Fairmont room at the Orchid would be more expensive than a Fairmont suite at the Kea Lani.
Did you get any resolution with regards to your free night cert?
#231
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Nope. I havenīt heard back from the front desk manager since my last e-mail sent a week ago, so I assume she considers the issue to be "resolved". Sent a message to the manager, maybe he can fix the issue...
#233
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
I forgot to mention to look on www.greathawaiivacations.com, or www.travel-hawaii.com and book a room off there. You'll get a better room for cheaper price, then apply your suite upgrade for a better suite.
Gotta go OF, to outdo your OV exec suite. If you go garden view suite, PM me.
#234
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Just a quick update: Management responded to my message and while I didnīt get exactly what I wanted, I was offered a very fair compromise. I certainly got the impression that management does care about its guests and aim to make things right.^
#235
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
Anyone have a good running route around this hotel? I generally run 5 to 6 miles a day. Is there a paved path along beach thru the resort area? I'm having a hard time picking it out on the satellite view if there is.
#236
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Order Fairmont Fit into the room if you can. Will provide you with running shoes, shirt, socks and top. My wife gets this ordered in her size all the time at Fairmonts. My Fairmont fit is on profile and is ready usually when we check in. Just a phone call down to Royal Service.
#240
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Surprising, my wife liked the offerings. She is a size 0, and the Fairmont Fit outfits fit her usually pretty good.