Accor's ridiculous sustainability initiative - lack of water and toothbrushes
#1
Original Poster
Join Date: Jul 2022
Programs: KrisFlyer
Posts: 137
Accor's ridiculous sustainability initiative - lack of water and toothbrushes
Does anyone else here find Accor's sustainability policies ridiculous and inconvenient?
I live in Singapore and patronize hotels in the tropics in Southeast Asia. In an Accor property, I feel compelled to count the bottles of water I drink while in the room. Some properties even told me I can only get two a day, regardless of whether I'm alone or not and how long I am staying, until I pick a fight with reception. I was in Pullman Legian in Bali, Indonesia and they took the cake with giving 4 x 200ml bottles of water -- not even 1 liter -- and said to just call if you need more. I called housekeeping 3 AM the night I checked in to ask for more water.
I also have to put a standing instruction to please put toothbrushes and a comb in my bathroom for every stay. 50-50 the hotel actually does it. It's a real inconvenience to tell the front desk a couple of times to send me a toothbrush -- in a 5 star hotel.
I live in Singapore and patronize hotels in the tropics in Southeast Asia. In an Accor property, I feel compelled to count the bottles of water I drink while in the room. Some properties even told me I can only get two a day, regardless of whether I'm alone or not and how long I am staying, until I pick a fight with reception. I was in Pullman Legian in Bali, Indonesia and they took the cake with giving 4 x 200ml bottles of water -- not even 1 liter -- and said to just call if you need more. I called housekeeping 3 AM the night I checked in to ask for more water.
I also have to put a standing instruction to please put toothbrushes and a comb in my bathroom for every stay. 50-50 the hotel actually does it. It's a real inconvenience to tell the front desk a couple of times to send me a toothbrush -- in a 5 star hotel.
#2
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,735
In many hundreds of hotel nights over many years, the number of times I have expected to use a toothbrush provided by the hotel, instead of bringing my own, is exactly zero. It's something I would only ask of a hotel as an exception, in the event I somehow forget to bring one. For one thing, I just prefer to use my own, and secondly, it seems wasteful to me to consider it a single-use disposable item.
#4
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,735
Well, I carry my own toothpaste, too. Oh the horror! And somehow it's never been a problem to carry a toothbrush, wet or not, in a small case designed for holding a toothbrush, along with many other bathroom essentials, like a hairbrush, deodorant, shaving razor, and the like. None of which I would expect to be provided by the hotel.
#6
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,735
#7
Join Date: May 2011
Location: Los Angeles
Programs: American Airlines ExecPlat, Asiana Diamond
Posts: 127
Just invest in a small toiletry bag like CanadaDH suggested and throw in a full toothbrush holder for it just in case. Then you won’t have to use tiny cheap one-use toothbrushes and off brand toothpaste.
#8
Original Poster
Join Date: Jul 2022
Programs: KrisFlyer
Posts: 137
Actually, you're making me want to revive my bag like this, an old Swaine Adeney. Found it too much of a chore to pack and unpack and preferred to have some things ready in the hotel bathroom instead. Hotel razors end up nicking me when groggy, but I've had razors and nail clippers pulled out by airport security. Different strokes.
#9
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,592
No. I criticise Accor for a lot of things but not this. They are spot on to reduce the mountains of plastic waste that end up in nature and pollute our environment. Pack a toothbrush/paste and be done with it. If travelling with hand luggage only you have to put your other liquids (deodorant etc.) in a clear plastic bag anyway for the security inspection (with new scanners coming on board this will no longer be required at many airports). Millions of travellers manage. As to water bottles two bottles per room are pretty standard, two extra ones for the bathroom in areas where tap water is not potable.
#10
Original Poster
Join Date: Jul 2022
Programs: KrisFlyer
Posts: 137
My main complaint is they applied the water policy across the board.
Try staying primarily in Accor properties that are self-contained resorts at the equator where you primarily stay on the property the entire time. While everyone supports sustainability, being conscious of every glass of water you drink is stressful and very annoying. After a day, housekeeping will usually give you a more normal amount of water in sealed glass (reusable) bottles for the tropics in every single property of this kind. If the front desk picks a fight because there is some new clueless or non-local person, the actual housekeeping staff will send the water anyway.
Try staying primarily in Accor properties that are self-contained resorts at the equator where you primarily stay on the property the entire time. While everyone supports sustainability, being conscious of every glass of water you drink is stressful and very annoying. After a day, housekeeping will usually give you a more normal amount of water in sealed glass (reusable) bottles for the tropics in every single property of this kind. If the front desk picks a fight because there is some new clueless or non-local person, the actual housekeeping staff will send the water anyway.
#11
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,847
My main complaint is they applied the water policy across the board.
Try staying primarily in Accor properties that are self-contained resorts at the equator where you primarily stay on the property the entire time. While everyone supports sustainability, being conscious of every glass of water you drink is stressful and very annoying. After a day, housekeeping will usually give you a more normal amount of water in sealed glass (reusable) bottles for the tropics in every single property of this kind. If the front desk picks a fight because there is some new clueless or non-local person, the actual housekeeping staff will send the water anyway.
Try staying primarily in Accor properties that are self-contained resorts at the equator where you primarily stay on the property the entire time. While everyone supports sustainability, being conscious of every glass of water you drink is stressful and very annoying. After a day, housekeeping will usually give you a more normal amount of water in sealed glass (reusable) bottles for the tropics in every single property of this kind. If the front desk picks a fight because there is some new clueless or non-local person, the actual housekeeping staff will send the water anyway.
#12
Join Date: Nov 2021
Location: UK
Posts: 136
No hotel should be providing water in a plastic bottle these days. Install water machines , like the ice machines, for guests to refill their own bottles.
If the tap water is not drinkable at all they can provide glass bottles to be filled. Housekeeping can furnish every room prior to arrival.
As for the toothbrush, take your own it's not like they weigh very much!
If the tap water is not drinkable at all they can provide glass bottles to be filled. Housekeeping can furnish every room prior to arrival.
As for the toothbrush, take your own it's not like they weigh very much!
#13
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,592
At my most recent Accor hotels across Asia and Europe hotels had glass bottles, larger resort hotel had their own bottling facility. Easy and so much more environmentally friendly. And as others said, ask and you shall get. This is really an imaginary problem IMHO.
#14
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,847
#15
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
In many hundreds of hotel nights over many years, the number of times I have expected to use a toothbrush provided by the hotel, instead of bringing my own, is exactly zero. It's something I would only ask of a hotel as an exception, in the event I somehow forget to bring one. For one thing, I just prefer to use my own, and secondly, it seems wasteful to me to consider it a single-use disposable item.
I use an electric at home I won't bother carrying, so I also use hotel or airline provided equipment onttravels. I just ask on arrival if it isn't on the room already, which in Asia seemed to be more common (not necessarily Accor).