Pullman Kuala Lumpur City Centre Hotel and Residences
Mar 12, 2023, 4:49 am
#46
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,751
Updates on the Pullman KL?
Thinking of 3 days here in a corner room (seem large) with breakfast or an executive room high floor with breakfast.
Some of the event reviews are mixed generally. Anyone able to offer some insight on how this hotel now? Other choices better?
Some of the event reviews are mixed generally. Anyone able to offer some insight on how this hotel now? Other choices better?
Mar 12, 2023, 9:54 pm
#47
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,078
Pullman KL downtown location is fantastic. Across the street from the Pavillion mall and great shopping. There is even a food truck park across the street from the hotel. Executive floor is very nice too.
Mar 12, 2023, 11:28 pm
#48
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,751
Yes certainly thinking of this one. Also quite fancy the Intercontinental. Worth comparing?
Mar 13, 2023, 4:04 am
#49
Join Date: Jun 2008
Location: Kenny Hills
Programs: BA Silver, SQ Gold, Bonvoy LTT, Hilton Diamond, Hyatt Discoverist, IHG Diamond Amb, ALL Plus Plat
Posts: 28
The location at Pullman is good, elite recognition is not. While not as central, Sofitel is a much much more luxurious ALL option in KL.
If rates are similar (and no lounge access is expected), IC is definitely better than Pullman.
If rates are similar (and no lounge access is expected), IC is definitely better than Pullman.
Mar 21, 2023, 6:40 am
#51
Join Date: Nov 2013
Programs: LeClubAccorhotels Platinum, M&M FTL
Posts: 578
I was treated royally there, and the management continues to be the same. Reports on FB seem to confirm they are quite generous to ALL elite-tier members.
Mar 21, 2023, 9:54 pm
#52
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,078
As a Platinum member, they treated me really well. Also treated really well at the Sofitel too.
Mar 29, 2023, 3:41 am
#54
Join Date: Jun 2008
Location: Kenny Hills
Programs: BA Silver, SQ Gold, Bonvoy LTT, Hilton Diamond, Hyatt Discoverist, IHG Diamond Amb, ALL Plus Plat
Posts: 28
1. Longest wait for check-in to any hotel in KL ever (15-20 mins). No elite line
2. After the wait, no elite recognition or apology for the long wait. I asked what the lounge replacement option (during lockdown) was, and was advised to have a welcome drink on the mezzanine floor. The drink was a small glass of very well-chilled red wine. During the lockdown, Sofitel had 2 hours of free flow at the downstairs bar as a lounge replacement.
3. I got exactly the same Deluxe room as booked, ie no upgrade whatsoever. At that time, in March 2022, the hotel probably did not have very high occupancy.
The positives were the location and that the check-out in the morning was much faster than check-in. Breakfast was very meh by KL standards.
Mar 29, 2023, 3:52 am
#55
Join Date: Jun 2008
Location: Kenny Hills
Programs: BA Silver, SQ Gold, Bonvoy LTT, Hilton Diamond, Hyatt Discoverist, IHG Diamond Amb, ALL Plus Plat
Posts: 28
If you mean Four Points in Chinatown, I think it is an excellent choice.
The rooms are a bit spartan, although some have amazing views.
But the staff are trying very hard to make you feel welcome. Never felt less than royally treated over my 10 or so staycations since they opened.
With status, you even get drink vouchers for their popular bar, which is above the Four Points brand standard.
Last edited by TheIcon; Mar 29, 2023 at 3:56 am Reason: Added ALL context
Mar 29, 2023, 4:16 am
#56
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,751
(While this has nothing to do with Accor hotels in KL, however...)
If you mean Four Points in Chinatown, I think it is an excellent choice.
The rooms are a bit spartan, although some have amazing views.
But the staff are trying very hard to make you feel welcome. Never felt less than royally treated over my 10 or so staycations since they opened.
With status, you even get drink vouchers for their popular bar, which is above the Four Points brand standard.
If you mean Four Points in Chinatown, I think it is an excellent choice.
The rooms are a bit spartan, although some have amazing views.
But the staff are trying very hard to make you feel welcome. Never felt less than royally treated over my 10 or so staycations since they opened.
With status, you even get drink vouchers for their popular bar, which is above the Four Points brand standard.
Oct 6, 2023, 11:11 pm
#58
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,078
Apr 15, 2024, 9:35 am
#59
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Here at the moment as Platinum. Great service and no check in que taken straight to lounge.
Upgraded - well OH happy as got smokers room in residances.
Breakfast a bit of a bun fight - but lounge nice ( and so is the other resturant in the residance building )
Evening nibbles bit hit and miss for me as not a great lover of fish or Asian delacasies - afternoon snax great though
( you get three items of washing per day as well )
Great value for price due to location and service
Will add picys later
Upgraded - well OH happy as got smokers room in residances.
Breakfast a bit of a bun fight - but lounge nice ( and so is the other resturant in the residance building )
Evening nibbles bit hit and miss for me as not a great lover of fish or Asian delacasies - afternoon snax great though
( you get three items of washing per day as well )
Great value for price due to location and service
Will add picys later