Dec 31, 2014, 6:13 pm
Last edit by: IMH
This thread is for brief reports on stays by Le Club members at Accor group hotels. For fuller reviews, please search the forum to see whether the hotel already has its own thread. (If if it hasn't, you might consider starting one.)
Please copy and paste the headings below to format your reply:
- Name of the hotel:
- What is your Le Club status?
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
- Which room did you book and which upgrade did you receive?
- How are the rooms?
- What was good and what was bad?
Good:
Bad:
- Did you get club lounge access? How was the lounge?
- What about welcome drinks, welcome amenities or any other special perks?
- Value for $ or Vouchers? Would you return?
chistery's post 166 (here) includes the headings with the tags for bold text. Some members will find it easier to cut and paste from there.
Threads for stays in previous years can be found here:-
2014
2013
2012
2011
Please copy and paste the headings below to format your reply:
- Name of the hotel:
- What is your Le Club status?
- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
- Which room did you book and which upgrade did you receive?
- How are the rooms?
- What was good and what was bad?
Good:
Bad:
- Did you get club lounge access? How was the lounge?
- What about welcome drinks, welcome amenities or any other special perks?
- Value for $ or Vouchers? Would you return?
chistery's post 166 (here) includes the headings with the tags for bold text. Some members will find it easier to cut and paste from there.
Threads for stays in previous years can be found here:-
2014
2013
2012
2011
The "Please post your Le Club Elite experiences" 2015 master thread
Dec 27, 2015, 4:52 am
#451
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
Are you sure you are not mistaken ?? Or was it a special buffet (e.g. Christmas buffet or equivalent) ? Because I have stayed several times there and their buffet is wonderful but I never paid that price (more in the 25-30 Euros, which was of excellent value knowing the quality).
Dec 27, 2015, 6:18 am
#452
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,927
Dec 27, 2015, 6:24 am
#453
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
By the way, the restaurant (formerly known as Cafe Rivoli) has recently renovated and renaimed as Mezz. I also went to ask price for the buffet here I. Sofitel Plaza Hanoi and it's 880,000 VND (~35€) weekdays and weekends' seafood buffet is 990,000 (~40€), still way cheaper than what I was told in Saigon.
Dec 27, 2015, 6:33 am
#454
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Are you sure you are not mistaken ?? Or was it a special buffet (e.g. Christmas buffet or equivalent) ? Because I have stayed several times there and their buffet is wonderful but I never paid that price (more in the 25-30 Euros, which was of excellent value knowing the quality).
(sorry I can't paste a proper link as I'm using the app). Price is stated as 1.2mil for the seafood buffet. Could it have been a Christmas day thing?
If you go on their FB site it has as one of their latest posts an ad for this specific buffet. Someone inquired in Vietnamese and the hotel replies that the cost is 1.2mil. So either some higher Christmas cost or a misinformed staff.
Dec 27, 2015, 6:40 am
#455
Join Date: Oct 2014
Location: LHR
Programs: BA Silver, Accor Platinum, Hilton Diamond
Posts: 37
- Name of the hotel: MGallery Hotel Mondial am Dom Cologne
- What is your Le Club status? Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Generally yes, though not sure this hotel feels like a MGallery.
- Which room did you book and which upgrade did you receive? Booked Classic Room, got Classic Room. I asked for a room overlooking the Dom but was told that the only such room was a smoking room. (Smoking rooms still exist in Germany?). So my room faced a very ugly internal courtyard.
- How are the rooms? Very small and feels very cramped for a couple. The room is so small that the TV cabinet cannot fit in front of the bed (otherwise, you can't walk across to the other side of the bed!) but is positioned at an angle, so too bad if you want to watch TV from the bed! There is not even space for a luggage rack.
- What was good and what was bad?
Good: Free Wifi (premium tier available) but free version perfectly adequate as fast enough to stream video. Courtyard facing room was very quiet. Central location (right next to the Dom!) and can easily walk from hotel to all tourist attractions. Shower pressure was surprisingly good!
Bad: Small room. Hotel feels like an upgraded Novotel - none of the typical MGallery feel of a boutique property or something special about the property itself
- Did you get club lounge access? How was the lounge? No lounge.
- What about welcome drinks, welcome amenities or any other special perks? Welcome drink and fruit plate but the welcome letter accompanying the fruit plate was addressed to someone else, so evidently they gave me the "wrong room". Asked for upgrade but said hotel was fully booked. I was granted 3pm late checkout though but front desk did not properly register this and someone called me at 1pm asking why I had not yet checked out and vacated the room.
- Value for $ or Vouchers? Would you return? Not sure this property justifies the premium price unless location is very very important to you. On the day that I booked, this property was at least 20% more expensive than the Pullman. If I return to Cologne, I will probably be staying at the Pullman
- What is your Le Club status? Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Generally yes, though not sure this hotel feels like a MGallery.
- Which room did you book and which upgrade did you receive? Booked Classic Room, got Classic Room. I asked for a room overlooking the Dom but was told that the only such room was a smoking room. (Smoking rooms still exist in Germany?). So my room faced a very ugly internal courtyard.
- How are the rooms? Very small and feels very cramped for a couple. The room is so small that the TV cabinet cannot fit in front of the bed (otherwise, you can't walk across to the other side of the bed!) but is positioned at an angle, so too bad if you want to watch TV from the bed! There is not even space for a luggage rack.
- What was good and what was bad?
Good: Free Wifi (premium tier available) but free version perfectly adequate as fast enough to stream video. Courtyard facing room was very quiet. Central location (right next to the Dom!) and can easily walk from hotel to all tourist attractions. Shower pressure was surprisingly good!
Bad: Small room. Hotel feels like an upgraded Novotel - none of the typical MGallery feel of a boutique property or something special about the property itself
- Did you get club lounge access? How was the lounge? No lounge.
- What about welcome drinks, welcome amenities or any other special perks? Welcome drink and fruit plate but the welcome letter accompanying the fruit plate was addressed to someone else, so evidently they gave me the "wrong room". Asked for upgrade but said hotel was fully booked. I was granted 3pm late checkout though but front desk did not properly register this and someone called me at 1pm asking why I had not yet checked out and vacated the room.
- Value for $ or Vouchers? Would you return? Not sure this property justifies the premium price unless location is very very important to you. On the day that I booked, this property was at least 20% more expensive than the Pullman. If I return to Cologne, I will probably be staying at the Pullman
Last edited by Zana711; Dec 29, 2015 at 4:33 am
Dec 27, 2015, 11:12 am
#456
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,927
Dec 28, 2015, 11:39 am
#457
Join Date: Jul 2005
Location: UK
Programs: BAEC GGL/Gold, Flying Blue Silver, All Accor Gold, Hilton Honours Diamond,
Posts: 527
- Name of the hotel: Ibis Styles Barnsley
- What is your Le Club status? Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Booked superior room. Allocated superior room. Enquired about upgrade to family room but receptionist advised they were still awaiting new sofa beds since converting to an Ibis so at present family rooms had two fixed double beds offering less free space.
- How are the rooms? Typical Ibis, clean, recently redecorated as part of Ibis rebrand.
- What was good and what was bad?
Good: Recent rebrand from Ramada Encore to Ibis Styles. Hotel has had a limited decoration refresh although still incomplete. Receptionist advised been expecting new sofa beds to be delivered since September.
Bad: Bed rather hard for my taste.
Staff seemed to have little knowledge of the Le Club Accor scheme.
- Did you get club lounge access? How was the lounge? N/A
- What about welcome drinks, welcome amenities or any other special perks? None. No drink voucher offered and didn't press the issue as unlikely to use and expect little from Ibis hotels.
- Value for $ or Vouchers? Would you return? Hotel booked for £25 on Black Friday sale including usual Ibis Styles continental breakfast. For an 11 hour stay to break a long car journey was great value for money. Also received 4x points bonus in addition to usual points as categorised as a new opening. Nothing special about this hotel but if convenient at good rate would be happy to reuse.
- What is your Le Club status? Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Booked superior room. Allocated superior room. Enquired about upgrade to family room but receptionist advised they were still awaiting new sofa beds since converting to an Ibis so at present family rooms had two fixed double beds offering less free space.
- How are the rooms? Typical Ibis, clean, recently redecorated as part of Ibis rebrand.
- What was good and what was bad?
Good: Recent rebrand from Ramada Encore to Ibis Styles. Hotel has had a limited decoration refresh although still incomplete. Receptionist advised been expecting new sofa beds to be delivered since September.
Bad: Bed rather hard for my taste.
Staff seemed to have little knowledge of the Le Club Accor scheme.
- Did you get club lounge access? How was the lounge? N/A
- What about welcome drinks, welcome amenities or any other special perks? None. No drink voucher offered and didn't press the issue as unlikely to use and expect little from Ibis hotels.
- Value for $ or Vouchers? Would you return? Hotel booked for £25 on Black Friday sale including usual Ibis Styles continental breakfast. For an 11 hour stay to break a long car journey was great value for money. Also received 4x points bonus in addition to usual points as categorised as a new opening. Nothing special about this hotel but if convenient at good rate would be happy to reuse.