It's not just you.

No problem for me this morning.

No problem for me

Still not showing points history
 

As of 11.30am SGT, "My Account" page is (still) not showing my points history but not really an issue for me. I'm sure Accor IT will fix this ... eventually :D

Monday morning 8.16am CET :rolleyes:

Yeap, mine is unable to see points too. Quite long and it's still not fixed *Slow claps* Yes, Accor IT, please take your time

I do have the same problem. IT Accor, could you please leave the Amateur level and start to be somewhat professional ?

I've also not been able to see my points history these past few days.

Back at the beginning of January I was briefly impressed with the way Accor had changed the member account pages to reflect the program changes. Now it becomes apparent that they still haven't managed to correct whatever fundamental problems cause various parts of their systems to simply cease functioning, often for days and sometimes weeks ("Places") on end.

Perhaps they'd be better off using Fairmont's (or even Swissôtel's) IT as the basis to build a robust system upon.

This morning, having to do an urgent last minute booking in London for the night to come :
- App : was not logged in launching the app and impossible to log in
- desktop website : managed to log in successfully and could book the rates reserved for members, but during the booking process, when you confirm the booking, I had a screen asking me to log in (again) and never managed to login. So I filled all the fields (name, address, CC infos, etc) and by miracle the booking went through, at the right rate and with my membership info in. :rolleyes:
i was sincerely about to book elsewhere as I was "mad" about the time it took me + all associated hassles.

Does Accor even care...?:rolleyes:

The points / status are now visible in the (iPad) app, web site still broken.

Hi all,
IT have been alerted of the problem. There have been technical issues over the past couple of days which mean that some people have not had access to their information on the site.
The problem should now be resolved so don't hesitate to send me a message if it's still not functioning and I will look into it further.
Many thanks,
Amy

Hi Amy,

Unfortunately it still doesn't work. I logged off and on again, cleared cache, used multiple browsers but no success....

Website still not working, tried chrome on a PC and safari on an iPad.

Had the same problem as Goldorak yesterday:

This has also happened once before.

Thanks for this and for your PM, Amy. Unfortunately the "points history" still fails to load.

Can anyone explain why LCAH member pages call (or attempt to call) data from so many different sources? Today one page 'hung' with the message "loading data from imp2ads.linkedin.com", for example.