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Old Nov 9, 2014, 1:43 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: starflyergold
No longer available.

Accor Places let's you earn additional Le Club points via check ins on the dedicated Facebook app.

Details: http://www.accorhotels.com/gb/leclub/places.shtml
Web: https://placesbyleclubaccorhotels.com

You can also download a dedicated app
Android: https://play.google.com/store/apps/d...places.android
iOS: https://itunes.apple.com/us/app/plac...904999947?mt=8

Missing/non working check ins? Send an email to [email protected] to have them manually added. Email address seems to be bouncing as of November 2014
Contact them via facebook message instead.
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Extra Le Club points via Facebook Places

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Old Jul 4, 2018, 9:17 am
  #1111  
 
Join Date: Oct 2017
Posts: 56
It seems that the mobile phone App and fb application are dead. Could Amy advise us the current situation?
babyjohn123 is offline  
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Old Jul 4, 2018, 12:50 pm
  #1112  
 
Join Date: May 2010
Location: London
Programs: ALL Accor Platinum
Posts: 201
It's working fine for me.
Mike_P is offline  
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Old Jul 5, 2018, 2:58 am
  #1113  
 
Join Date: Oct 2017
Posts: 56
I see. For my case, it seems that the App is not live. It reads, "App Not Setup: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions."
babyjohn123 is offline  
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Old Jul 5, 2018, 3:17 am
  #1114  
Hilton 10+ BadgeAccor 10+ Badge
 
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,700
Do you have the latest version of the app for the corresponding OS ?
The message you report was a problem for a version several months ago, but was fixed with the next update.
fransknorge is offline  
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Old Jul 5, 2018, 3:33 am
  #1115  
 
Join Date: Oct 2017
Posts: 56
Thanks for your advice. Both the Places App 1.1.1 and my ios 11.4 are up-to-date, so I still do not figure out why it popped that message these few days.
babyjohn123 is offline  
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Old Jul 5, 2018, 4:01 am
  #1116  
Accor 10+ BadgeHilton 10+ Badge
 
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,700
I am using Android so can not check the version number for you though.
fransknorge is offline  
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Old Jul 5, 2018, 5:33 am
  #1117  
 
Join Date: Feb 2012
Location: GVA
Programs: BA Silver (OW Sapphire), A3 Gold (*G), Bonvoy LTTE, HHonors Diamond, LeClubAccor Silver, UA Silver
Posts: 1,778
Originally Posted by babyjohn123
Thanks for your advice. Both the Places App 1.1.1 and my ios 11.4 are up-to-date, so I still do not figure out why it popped that message these few days.
I’m having the same issue.
RafKa is offline  
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Old Jul 5, 2018, 6:08 am
  #1118  
 
Join Date: Oct 2017
Posts: 56
Could @AccorHotels Concierge please advise if the ios App is still live? Thanks, Amy.
babyjohn123 is offline  
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Old Jul 5, 2018, 8:11 am
  #1119  
 
Join Date: Feb 2012
Location: GVA
Programs: BA Silver (OW Sapphire), A3 Gold (*G), Bonvoy LTTE, HHonors Diamond, LeClubAccor Silver, UA Silver
Posts: 1,778
Originally Posted by babyjohn123
Could @AccorHotels Concierge please advise if the ios App is still live? Thanks, Amy.
FYI - I'm on Android
RafKa is offline  
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Old Jul 5, 2018, 9:00 am
  #1120  
IMH
 
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
Originally Posted by Mike_P
It's working fine for me.
I wouldn't go quite as far as to say "fine", as it's always touch and go whether or not the app will work properly on any given day, but it's working for me too. It seems likely that babyjohn123 is experiencing a problem that is not (currently) affecting anyone else here.
IMH is offline  
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Old Jul 5, 2018, 9:24 am
  #1121  
Accor 10+ BadgeMarriott Contributor Badge
 
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Following the above messages I've tested it myself.
I have the same issue and error message.
Android.
gilbertaue is offline  
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Old Jul 6, 2018, 12:59 am
  #1122  
Accor Contributor Badge
 
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 967
It's working fine for me (android)
nrouxel is online now  
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Old Jul 6, 2018, 2:10 am
  #1123  
 
Join Date: May 2010
Location: London
Programs: ALL Accor Platinum
Posts: 201
As I say it's working fine "for me." I'm on android and use it weekly and have never had any issues.
Mike_P is offline  
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Old Jul 6, 2018, 5:06 am
  #1124  
 
Join Date: May 2018
Posts: 340
i use crome so far no problems
some small delays off a few days but everything works quite well
kees
nkob is offline  
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Old Jul 6, 2018, 11:07 am
  #1125  
Accor 10+ BadgeHilton 10+ Badge
 
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,700
I have the same problem now on Android, after trying to checkin in a property. I guess we have to wait Accor dev get their mess together.
fransknorge is offline  
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