Novotel Hong Kong Citygate
May 30, 2015, 10:04 pm
Jun 1, 2015, 12:22 pm
We stayed overnight at Novotel Citygate and had no problems hanging out in the executive lounge after checking-out as the lady at the desk remembered us from the day before.
I guess as long as you're entitled to lounge access then it shouldn't be a problem...
Jun 8, 2015, 7:31 am
We stayed overnight at Novotel Citygate and had no problems hanging out in the executive lounge after checking-out as the lady at the desk remembered us from the day before.
I guess as long as you're entitled to lounge access then it shouldn't be a problem...
Oct 21, 2017, 4:17 am
Oct 22, 2017, 9:56 am
Nov 4, 2017, 1:46 am
Only have classic status with Accor at the moment.
Cheers.
Nov 4, 2017, 5:32 am
Only have classic status with Accor at the moment.
Cheers.
). Will post a full review soon but very good hotel. Take executive floor IMO.
Nov 4, 2017, 9:37 am
Novotel Citygate Hong Kong
51 Man Tung Road Tung Chung, HK
Review Novotel Hong Kong Citygate (39 Photos)
Novotel Citygate Hong Kong
I had to spend a night in HK between 2 flights (I had basically an evening and morning to spend). I would have loved to go back to the Pullman Park Lane where I had a lovely stay less than a month ago, but I finally choose to stay at the Novotel Citygate because :
- its proximity to the airport (shuttle runs every 15 min, 7-8 min ride)
- The Pullman was significantly more expensive
- I would have missed the happy hour cocktail time at the lounge of the Pullman, so really no point going downtown and better to stay close to HKG airport. And the Novotel has a Club Lounge too, so...
Here is the Novotel from the Lantau Cable car:
Pictures of the lobby :
I booked the entry level room (classic room). Two days before the stay, I received an e-mail conforming the booking, acknowledging my Platinum status and informing me about the platinum benefits and that I would receive a Premier Executive room as an upgrade, which corresponded to a double upgrade. This e-mail was also giving me all details about where to find the shuttle at the airport.
So it looked all good :-)
I landed in HKG from Paris after a great and lovely Air France flight in P class (which has Sofitel MyBed products :-).
The AF agent in HKG who was waiting for me in the jetway drove me to immigration and took care of my checked bag which was the 1st on the belt and knew exactly where to go for the Novotel shuttle and he even took care of loading my heavy bag on-board the shuttle. Still all good !
Arrived at the hotel, I went straight to the lounge on the 21st floor (no need for a key to use the lift).
Check In
Nice welcome by the lounge agents. I was then informed that I would receive a Premier Executive suite upgrade (so triple upgrade overall). I was thanked many times for my loyalty, which contrast with many hotels who never say a word about this, especially in Europe.
I was given the drink voucher and also a BF voucher for use at the main restaurant, as unfortunately, no BF is served in the lounge. This is getting more and more common in Novotel lounges in Asia...
Room
The room was large, all windows on the wall side meaning plenty of daylight, which is something I like. In my opinion, this is more a Junior suite. Good view on the airport (which is always a plus for me as an aviation fan). I didn’t really liked the orange color of the sofa + green cushions, but this is 1st world problem...
There was a safety box, plenty of space to store your stuff if needed, a Nespresso machine, a Bluetooth speaker, enough plugs to charge all your devices. Bathroom had both shower and bathtub (with a little duck !).
I found that the welcome gift was a bit cheap (3 little macarons).
The view from my room on the 22nd floor:
Club lounge
Club lounge evening cocktail time was very decent for a Novotel
Dining
BF selection at the main restaurant was very satisfactory. Staff was BP very nice overall. Here again I was thanked for my loyalty when I presented the BF voucher.
The bar in the main lobby:
Swimming pool
The hotel has a very decent gym and outdoor swimming pool.
Overall
On the practical side, apart the airport shuttle, they have also a shuttle to Asia World expo when there are exhibitions there. And they are connected to the metro if you want to go downtown, and to the Lantau Cable car (5 mIn walking from the hotel lobby).
I checked out at the lounge very quickly and took the shuttle back to HKG airport for my next destination (Hanoi for another stay at the lovely Sofitel Legend Métropole).
Overall, a very good short stay. This is certainly not a Pullman but it’s a very good Novotel and I would rate it higher than the Novotel Century in Wan Chai. If I have enough time, I would prefer of course to stay at the Pullman, but this Novotel is a perfect airport hotel which treats Accor Elite members very well and so I would return without hesitation in the same configuration.
Nov 4, 2017, 9:38 am
Nov 4, 2017, 9:43 am
Dec 28, 2017, 1:37 pm
Stayed pre-christmas for a long block of 12 nights. Was in a basic room which was absolutely fine, larger than I expected, no sofa but a decent double bed and a desk for doing some work. Critically the room came with a kettle, vital for a tea drinking Brit on long travels. The lighting controls in the room seem to have been designed by Mensa to challenge the jet-lagged traveller and it took ages to work out how to turn the lights off. The same switch that turns one light on turns all the lights off if pressed for one duration but turns a different light on. Seriously, why oh why do hotels do this. In addition there was a lack of power sockets within reach of the bed, (as in none) not great for charging phones overnight and using them as a clock / alarm. I'll take an extension cable next time.
Decent gym, lacks a space for stretching but lot of cardio-machines. The pool is shut over the winter months. There is an indoor pool in the sports centre about a 5 minute walk away.
Breakfast should have been fine, lots of choice but was just not well executed. Specifically the coffee (when it hadn't run out) was terrible and the tea cups too small. The cook to order poached eggs were basically raw (and I like runny). I ended up going to Starbucks in the mall (about a 5 minute indoor walk) for coffee and bringing it into breakfast.
Location: Is fantastic. Very brief walk into the MTR station for fast and super cheap trains to the city and a bus station for local services, takes a couple of goes to work out the most efficient path to and from the hotel but it's really easy. Can go running outdoor along the coast to Sunny Bay, or up the trail to the top of the cable car (equivalent of 205 floors of stair climbing). Lots of shops in the mall that's attached to the hotel but bit high end for me. Plenty of dinner choices within the Tung Chung area either in the mall, a 5 minute walk outside to the Curry Lounge (excellent Dosas) , outdoor beer/dinner at Kimos. other options include a Korean BBQ place in Fu Tung Plaza and a bit further away at Yat Tung Shopping Centre some more local choices. And don't forget you can be in the central city in under 45 minutes including the walk to the train with all the food choices there.
Dec 28, 2017, 2:51 pm
. It took me forever to find out how to switch off all the lights...
Jan 6, 2018, 4:16 am
Jan 11, 2018, 11:38 pm
Locale is good, it’s not a great time soak to grab the MTR into Central and for the extra room for lower prices worthwhile. Agree the buffet needs work, good options but seems to be understaffed. Not sure the coffee was bad by Asian standards, seemed to be no different to the other hotels I stayed at as part of the trip.
Hotel didn’t take any pre authorisation for my stay (unlike Novotel Nathan Rd which took a pre auth then just did an online charge on checkout grrr) and was happy to provide late checkout of 4PM. Didn’t try the cocktail hours in the lounge, so no feedback there.
Overall a good choice, it’s a property that’s 11years old and needs work (like the light switch and lack of power points) but great value for Hong Kong.