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Thread: Unable to check-in online due to document check, how does that impact upgrade chance?
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Old Dec 12, 2019 | 8:33 pm
  #6  
WineCountryUA
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Originally Posted by PaxSicagia
....
Even if UA can find no automated solution, they could provide a method to upload or send the required information for manual review in the same way an employee at the airport will be required to do. Failing that, UA could recognize this limitation and stop using check in time as a factor for the upgrade standby list. ....
Suspect the intersection of this is so small and the impact so small, UA may not considered it an issue needing investment.

Considering the number of issues presently with the upgrade / waitlist process, there are bigger fish for UA to fry.
Upgrade list showing before T-24? (new display??)
Aero vs Shares Upgrade Waitlist order issues since PlusPoints changeover
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