FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Thread: Functionality issues/questions with "New" (Fall 2015) United.com
View Single Post
Old Jan 3, 2016 | 12:52 pm
  #1176  
goalie
Moderator: Smoking Lounge; FlyerTalk Evangelist
10 Countries Visited
1M
20 Years on Site
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
Originally Posted by cfischer
Originally Posted by ok2uselane
My reservation got stuck on only letting me see the "accept changes" screen. Every time I pressed "continue," it just refreshed back to the same page. I had to call in to resolve this. Now, I tried to purchase additional miles and it errors out! Ugh!
that's always happening when you have upgrade instruments waitlisted, esle it is very rare.
Bolding mine: Yup! Happened to me last week

Originally Posted by goalie
Simple schedule change this morning - as in only the flight number changed but nothing else and I was not able to accept the change on-line. I tried multiple times complete with logging out and clearing cache, cookies and history but to no avail and had to call in to get it done

Why?

Because the segment in question had a waitlisted upgrade and that was preventing the change being from accepted on-line
goalie is offline