The Information Desk forum is a safe and flame-free place for members (especially newer members) to post questions. It is also a good place for questions which do not easily fit in a single forum. However, if you know which forum on FlyerTalk is best suited for your question but don't want unfriendly responses, there are also a number of flame-free threads for program specific questions. They are often labelled "Newbie Lounge" but everybody is welcome to post questions there.


Airline Programs

Aegean Airlines | Miles&Bonus
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here

Alaska Airlines | Mileage Plan
Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old! (2023 and Later)

American Airlines | AAdvantage
NEWBIE LOUNGE 2025: Ask AA newbie questions here - flame-free thread

Avianca | LifeMiles and Amigo
LM Newbie Lounge: Ask your Questions Here (Flame Free)

Cathay Pacific | Asia Miles]
The Wing-let - a lounge for any questions and discussions [NEWBIE QUESTIONS WELCOME]

EL AL | Matmid
The EL AL FAQ (Newbie Questions Welcome - Flame Free)

Emirates | Skywards
EK NEWBIE LOUNGE] Ask Your Questions Here (Flame Free) 2025

Japan Airlines | JAL Mileage Bank
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More
https://www.flyertalk.com/forum/luft...re-2016-a.html

Qatar Airways | Privilege Club
[NEWBIE LOUNGE] Ask your questions here. Flame free

Thai Airways | Royal Orchid Plus
New to Thai Airways? Please post your questions here

Turkish Airlines | Miles&Smiles
The Newbie Zone: ask your questions here

United Airlines | MileagePlus
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2025]


Global Airline Alliances

oneworld
[NEWBIE LOUNGE] Ask Your Questions Here (flame free)


Hotel Programs

Hyatt | Gold Passport
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)



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If I have left anything out please let me know and I will update the list.