Last edit by: WineCountryUA
Previous thread -
Voluntary Denied Boarding - VDB/Bump on UA [2016]
Voluntary Denied Boarding - VDB/Bump on UA [2015]
Related thread - Is this IDB? Am I entitled to IDB compensation? [Consolidated]
VDB -- Voluntary Denied Boarding -- is when the flight is overbooked and the airline is looking for volunteers to change their travel plans. It is voluntary and you do not need to participate. The compensation is 100% negotiable. It could be $100's in future travel vouchers, it might be food vouchers, a different routing (perhaps more direct or for MR's more indirect ), perhaps lodging if overnight and sometimes a bump in cabin. It all depends on how desperate the airline is and how flexible you are.
The standard UA policy is after you have agreed to a voucher amount and additional VDBs are still needed, if those passengers get a higher amount, you will also get the higher amount.
The are no DoT requirement for VDB compensation, it is whatever you and the airline agree to. The DoT does require the airline to try VDB before moving to IDB.
Voluntary Denied Boarding - VDB/Bump on UA [2016]
Voluntary Denied Boarding - VDB/Bump on UA [2015]
Related thread - Is this IDB? Am I entitled to IDB compensation? [Consolidated]
VDB -- Voluntary Denied Boarding -- is when the flight is overbooked and the airline is looking for volunteers to change their travel plans. It is voluntary and you do not need to participate. The compensation is 100% negotiable. It could be $100's in future travel vouchers, it might be food vouchers, a different routing (perhaps more direct or for MR's more indirect ), perhaps lodging if overnight and sometimes a bump in cabin. It all depends on how desperate the airline is and how flexible you are.
The standard UA policy is after you have agreed to a voucher amount and additional VDBs are still needed, if those passengers get a higher amount, you will also get the higher amount.
The are no DoT requirement for VDB compensation, it is whatever you and the airline agree to. The DoT does require the airline to try VDB before moving to IDB.
Voluntary Denied Boarding - VDB/Bump on UA [2017]
#166
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
I've always wondered about this. Tomorrow I'm flying thru IAD with a 1hr layover. I'm in no hurry tomorrow and IAD has excellent lounges to wait in so I wouldn't mind getting a voucher.
Sometimes at the kiosk, I'll be asked if I want to volunteer (or put my name on a list). I never accept because usually I don't want to delay the first flight but may want to delay the second flight. If I accept at the kiosk, does this add my name to the list for both flights?
Sometimes at the kiosk, I'll be asked if I want to volunteer (or put my name on a list). I never accept because usually I don't want to delay the first flight but may want to delay the second flight. If I accept at the kiosk, does this add my name to the list for both flights?
#167
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,412
I've always wondered about this. Tomorrow I'm flying thru IAD with a 1hr layover. I'm in no hurry tomorrow and IAD has excellent lounges to wait in so I wouldn't mind getting a voucher.
Sometimes at the kiosk, I'll be asked if I want to volunteer (or put my name on a list). I never accept because usually I don't want to delay the first flight but may want to delay the second flight. If I accept at the kiosk, does this add my name to the list for both flights?
Sometimes at the kiosk, I'll be asked if I want to volunteer (or put my name on a list). I never accept because usually I don't want to delay the first flight but may want to delay the second flight. If I accept at the kiosk, does this add my name to the list for both flights?
However, I would encourage you to answer 'yes' to the question anytime you may be open to a VDB, even if you have some strict conditions. You're not committing to anything, and if it turns out to be the wrong flight for your needs, you can just explain that at the podium when they call you up.
Having said that -- while I understand the allure of hanging out in the LH or TK lounges at IAD, keep in mind that you can get a lot of flexibility from UA in exchange for a VDB. You can be VDB'ed to other airlines or via alternative routings. For example, if I'm flying AUS-ORD-DTW, and I have some flexibility, and the AUS-ORD flight is oversold, I might ask:
- Can you put me on the DL nonstop?
- Can you route me through IAH?
- Can you put me on AA to ORD and then keep my original connection to DTW?
- Can you put me on AA through DFW?
- Can you route me into CLE/GRR/etc. via DEN/IAH?
- etc.
(I will first have found my preferred option and ensured seats were still for sale).
So, I would argue that having the first flight oversold is actually the most beneficial unless you happen to be flying out of a UA-dominant airport that only flies to IAD.
#168
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
...
Having said that -- while I understand the allure of hanging out in the LH or TK lounges at IAD, keep in mind that you can get a lot of flexibility from UA in exchange for a VDB. You can be VDB'ed to other airlines or via alternative routings. For example, if I'm flying AUS-ORD-DTW, and I have some flexibility, and the AUS-ORD flight is oversold, I might ask:
(I will first have found my preferred option and ensured seats were still for sale).
So, I would argue that having the first flight oversold is actually the most beneficial unless you happen to be flying out of a UA-dominant airport that only flies to IAD.
Having said that -- while I understand the allure of hanging out in the LH or TK lounges at IAD, keep in mind that you can get a lot of flexibility from UA in exchange for a VDB. You can be VDB'ed to other airlines or via alternative routings. For example, if I'm flying AUS-ORD-DTW, and I have some flexibility, and the AUS-ORD flight is oversold, I might ask:
- Can you put me on the DL nonstop?
- Can you route me through IAH?
- Can you put me on AA to ORD and then keep my original connection to DTW?
- Can you put me on AA through DFW?
- Can you route me into CLE/GRR/etc. via DEN/IAH?
- etc.
(I will first have found my preferred option and ensured seats were still for sale).
So, I would argue that having the first flight oversold is actually the most beneficial unless you happen to be flying out of a UA-dominant airport that only flies to IAD.
#169
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,412
The reason for this question is that my layover is 50min and it will probably take around 20min to go from A to C with IAD's crappy system so the earlier I can get on the list the better. This is all speculation now, for my flight tomorrow there are currently still 4 unsold seats in Y but still good to know for the future.
#170
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Good idea. Now UA needs to add that to their app (viewing inventory).
#171
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I'm flying CHS-IAD-PHL. I rarely go thru IAD. I've been to the LH lounge but only once to the TK lounge very quickly. I've been meaning to check it out again. I'll admit that is part of the reason. The other reason is that this happens to be one of the more rare circumstances where I'm open to a VDB so it doesnt hurt to make some money. Often my flights are late and I don't want to overnight or I just need to be somewhere. I understand there are multiple options. The reason for this question is that my layover is 50min and it will probably take around 20min to go from A to C with IAD's crappy system so the earlier I can get on the list the better. This is all speculation now, for my flight tomorrow there are currently still 4 unsold seats in Y but still good to know for the future.
IF you land in the lower level of A and fly out of there, that is about the only way to have enough time to visit the lounges for more than a walk thru. The time between terminals and the fact that they are long and 100% walking (no moving walkways etc) means unless you get lucky, you will be walking quite a bit between gates.
Your best bet for a voucher is CHS, I have 6 from 2016 and so far only one from 2017, not that I couldn't have had more, but I was flying to SIN on one trip and she couldn't re route me and the other i HAD to get to Phoenix that day and best she could do was the next day (Even using American)
#172
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Yes I agree, That's why I said it takes around 15-20min to go between A and C because of the poor transit system at IAD. With boarding about 30min or so prior, that doesnt leave any time. If I arrive at IAD and VDB to take a later flight, then I have plenty of time. However, arriving 10-20min prior to boarding may be too late since the VDB seems to be in order of first come first serve. The flight out of CHS is the last 1 stop routing of the day. The flight out of IAD is the third to last direct flight. Therefore I am not considering VDB in CHS as an option.
Anyways, my basic question has been answered. Thanks
Anyways, my basic question has been answered. Thanks
#174
Join Date: Dec 2016
Programs: United MileagePlus, Southwest RapidRewards
Posts: 54
Took a bump a couple of weeks ago - VDB.
Was flying JAN -> IAH -> ORD. UA had an aircraft issue and sent a replacement - however the replacement aircraft only held 37 people and there were 50 booked.
They needed 13 volunteers. I did volunteer when it got to $700, but it eventually climbed to $1,000. I got a confirmed seat out the next morning that went direct JAN -> ORD.
I was a pretty happy camper at that point. I just found out that day that one of my business trips to London was pushed back, and it was to a time when my wife could join me. I obviously had to cover the cost of her ticket though, but $1,000 really helped. I was booking the London tickets that night, so it was literally like $1,000 in cash just fell in my lap.
I was probably the only happy person in that group of 13 - I thought there was going to be some Dao style violence at that gate. Especially when one guy who was supposed to be on that flight was told he did not qualify for the ETC as he had been IDB from an earlier flight that day.
I was happy to take the direct flight out that next morning, but about an hour later they managed to find another aircraft and got most of the people who took a voucher out to IAH that night.
Was flying JAN -> IAH -> ORD. UA had an aircraft issue and sent a replacement - however the replacement aircraft only held 37 people and there were 50 booked.
They needed 13 volunteers. I did volunteer when it got to $700, but it eventually climbed to $1,000. I got a confirmed seat out the next morning that went direct JAN -> ORD.
I was a pretty happy camper at that point. I just found out that day that one of my business trips to London was pushed back, and it was to a time when my wife could join me. I obviously had to cover the cost of her ticket though, but $1,000 really helped. I was booking the London tickets that night, so it was literally like $1,000 in cash just fell in my lap.
I was probably the only happy person in that group of 13 - I thought there was going to be some Dao style violence at that gate. Especially when one guy who was supposed to be on that flight was told he did not qualify for the ETC as he had been IDB from an earlier flight that day.
I was happy to take the direct flight out that next morning, but about an hour later they managed to find another aircraft and got most of the people who took a voucher out to IAH that night.
#175
Original Poster
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Nice catch.
The guy that didn't qualify for etc due to IDB earlier in the day.....? What was the deal there?
The guy that didn't qualify for etc due to IDB earlier in the day.....? What was the deal there?
#176
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
#177
Original Poster
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
#178
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David
#179
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
that is my guess
#180
Original Poster
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Looks like UA has cut back on oversold flights. I have flown a lot of domestic during the last month, and have seen very few if any oversold flights as I peer around at other gates. This thread has gone silent as well. Hopefully this doesn't last, but maybe things are changing a bit. Not sure if other airlines are following in suit.... but I bet if UA has cut back, they are losing far more $$ by cutting back here than they lost on any sort of settlement with Dr. Dao.