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Voluntary Denied Boarding - VDB/Bump on UA [2017]

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Old Jan 3, 2017, 2:43 pm
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Voluntary Denied Boarding - VDB/Bump on UA [2016]
Voluntary Denied Boarding - VDB/Bump on UA [2015]

Related thread - Is this IDB? Am I entitled to IDB compensation? [Consolidated]

VDB -- Voluntary Denied Boarding -- is when the flight is overbooked and the airline is looking for volunteers to change their travel plans. It is voluntary and you do not need to participate. The compensation is 100% negotiable. It could be $100's in future travel vouchers, it might be food vouchers, a different routing (perhaps more direct or for MR's more indirect ), perhaps lodging if overnight and sometimes a bump in cabin. It all depends on how desperate the airline is and how flexible you are.

The standard UA policy is after you have agreed to a voucher amount and additional VDBs are still needed, if those passengers get a higher amount, you will also get the higher amount.

The are no DoT requirement for VDB compensation, it is whatever you and the airline agree to. The DoT does require the airline to try VDB before moving to IDB.
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Voluntary Denied Boarding - VDB/Bump on UA [2017]

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Old Mar 7, 2017, 7:52 am
  #46  
 
Join Date: Aug 2015
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Originally Posted by Taoyuan
There are definitely some terrible offers out there.
I think UA is best at the terrible offers. I've been offered $150 quite often with UA. Never below $300 with AA or DL. Although, despite the offers from AA, I've never been needed for them. I've been needed several times for UA and DL.
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Old Mar 7, 2017, 8:31 am
  #47  
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Originally Posted by StartinSanDiego
EWR to MAD on 2/17. $800 x 2 plus hotel and meals. This gave us a nice day in NYC to see Ellis Island and the Statue of Liberty. On 2/18, they were still overbooked, but we were late to the party for another $800 x 2.
On the way home, 2/25, overbooked and offering $300 each plus hotel and meals. We declined that, though... But it didn't stop us from fantasizing about $1600 + 1600 + 600 = $3800 for a few extra days of vacationing.

My first vouchers ever!
Nice score... thanks for posting. $800 is pretty standard for int'l VDB... $300 is a joke, and hopefully nobody took that. Not many people have flexibility to arrive a day late to the EU, but I'm glad it worked out for you. I have only taken VDB's returning from the EU, as I am always grateful to spend another day in Brussels or Paris.

Originally Posted by plinth857
I think UA is best at the terrible offers. I've been offered $150 quite often with UA. Never below $300 with AA or DL. Although, despite the offers from AA, I've never been needed for them. I've been needed several times for UA and DL.
It really depends on the routing, how many people they need, availability for rerouting, inconvenience, etc. In tough situations, $150 never makes the cut, and typically nobody likes to stay overnight for a lousy compensation. Keep in mind though that there is always a sucker or two out there that doesn't have a clue about how these things work, and falls for the sucker bait.

Last edited by WineCountryUA; Mar 7, 2017 at 3:00 pm Reason: merging consecutive posts by same member -- please use multi-quote
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Old Mar 7, 2017, 10:23 am
  #48  
 
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Originally Posted by jjmoore
It really depends on the routing, how many people they need, availability for rerouting, inconvenience, etc. In tough situations, $150 never makes the cut, and typically nobody likes to stay overnight for a lousy compensation. Keep in mind though that there is always a sucker or two out there that doesn't have a clue about how these things work, and falls for the sucker bait.
Haha, that sucker was me on my very first one! $200 and an overnight in Houston and the return trip was on a single class RJ. Hopefully, I can be cut some slack; it was only my second flight since starting up my monthly trips, and that was my first ever VDB. My last UA VDB was much better; $300 and First Class w/ meal service on a same day flight 4 hours later.
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Old Mar 7, 2017, 11:17 am
  #49  
 
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I've been offered $150 often, and signed up anyway. I've never actually received less than $300. Last summer I accepted at $150, but got $600. Remember that the amount you get is based on the final offer, not the initial offer. They don't give different amounts to different volunteers.
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Old Mar 7, 2017, 11:25 am
  #50  
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Originally Posted by BBSHOPSINGER
I've been offered $150 often, and signed up anyway. I've never actually received less than $300. Last summer I accepted at $150, but got $600. Remember that the amount you get is based on the final offer, not the initial offer. They don't give different amounts to different volunteers.
I left this out... never decline the check-in offer... even if it says $150. You're not committed, and I always say no if the GA tells me the offer is $150... regardless of the routing option / first class offer presented. They usually go up on the $ amount.
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Old Mar 7, 2017, 12:38 pm
  #51  
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Originally Posted by jjmoore
Nice score... thanks for posting. $800 is pretty standard for int'l VDB... $300 is a joke, and hopefully nobody took that. Not many people have flexibility to arrive a day late to the EU, but I'm glad it worked out for you. I have only taken VDB's returning from the EU, as I am always grateful to spend another day in Brussels or Paris.
When we were checking in for our SAN-EWR leg, there was a text or UA App notification that "one or more flights on this route is overbooked." It didn't say which flight, and it didn't mention compensation. Could we or should we have done anything at that point?

That's an interesting comment from BBSHOPSINGER and jjmoore about the compensation being the same for all volunteers, regardless of when you put your name in. Is the best strategy to sign up for the VDB when it's first announced, and then wait to see if it becomes something worth taking?
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Old Mar 7, 2017, 12:47 pm
  #52  
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Originally Posted by StartinSanDiego
Is the best strategy to sign up for the VDB when it's first announced, and then wait to see if it becomes something worth taking?
Absolutely.

And a rule not to forget - don't hurry to get your compensation and leave before anyone else does. The offer may go up and you would forfeit the new (and greater) amount if you leave,
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Old Mar 7, 2017, 12:47 pm
  #53  
 
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Originally Posted by StartinSanDiego
That's an interesting comment from BBSHOPSINGER and jjmoore about the compensation being the same for all volunteers, regardless of when you put your name in. Is the best strategy to sign up for the VDB when it's first announced, and then wait to see if it becomes something worth taking?
Yes - you can always back out if you don't like the final offer.
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Old Mar 7, 2017, 12:48 pm
  #54  
 
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I'm planning to fly from iad (or bwi or Philadelphia) in may to bcn on united.

any way to find out the average of vdb payouts for the return portion? I'd love to score some vouchers on ual for int'l travel!

I've had very good luck with southwest, and over my travel routes scored close to $900 over the last 5 years......

tia ^^
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Old Mar 7, 2017, 1:01 pm
  #55  
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Originally Posted by StartinSanDiego
When we were checking in for our SAN-EWR leg, there was a text or UA App notification that "one or more flights on this route is overbooked." It didn't say which flight, and it didn't mention compensation. Could we or should we have done anything at that point?

That's an interesting comment from BBSHOPSINGER and jjmoore about the compensation being the same for all volunteers, regardless of when you put your name in. Is the best strategy to sign up for the VDB when it's first announced, and then wait to see if it becomes something worth taking?
Yes... always get on the list at the first opportunity... on the app (someone please confirm that the app now supports this... I have never seen it), at the check-in kiosk... whereever you see it. The GA will call you up if they need you and make the official offer. If it is too low for your liking, you can always decline (but always mention that you may be interested for a higher amount).

Once all VDB's are taken... if they had to go to a higher price than you accepted the offer for, you are entitled to the highest amount offered, and they will honor that at the gate. For this reason, don't leave the gate until the score is settled and finalized.

Originally Posted by QuesoDeCan
I'm planning to fly from iad (or bwi or Philadelphia) in may to bcn on united.

any way to find out the average of vdb payouts for the return portion? I'd love to score some vouchers on ual for int'l travel!

I've had very good luck with southwest, and over my travel routes scored close to $900 over the last 5 years......

tia ^^
I would say there is no way to data-mine that. I would be comfortable saying that if they need VDB's for an int'l flight, one of two scenarios will play out:

1) They often solicit via email a day in advance when a major oversale is in play (probably when 10+ are needed at T>24hr)... based on posts from years past, these offers are substantially less than what you would see at the gate, but the proactive approach on UA's part here usually gets these "volunteers" in at the same time due to more extensive re-route options available. UA sends emails in these cases, and asks the pax to call in to discuss the options and the offer... I have heard these offers are in the $200-400 range.

2) They will solicit volunteers at the kiosks at check-in and/or at the gate. I have seen a few oversale announcements on UA TATL/TPAC flightsat the gate, and the lowest I have seen paid out is $800... seen over $1000 as well. I have heard from a colleague that UA was offering $2000 at the gate for oversale in J for 2 pax to sit in Y on PEK-ORD a couple years ago.

Last edited by WineCountryUA; Mar 7, 2017 at 3:00 pm Reason: merging consecutive posts by same member
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Old Mar 7, 2017, 1:19 pm
  #56  
 
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GUC-ORD on 3/5 was OS by 10 due to weight restriction. Offer ended at $750 before they got takers.
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Old Mar 8, 2017, 5:00 am
  #57  
 
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UA169 ORD-LAX this morning is showing oversold and looking for 6 volunteers at the gate for $400. Would have been all over this any other time, but I'm on a separate PNR LAX-NRT so no flexibility.
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Old Mar 12, 2017, 9:42 am
  #58  
 
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UA 77 for 3/13 is over by 11. During OLCI, was asked if I want to put myself on the list, said yes. The flights after are also over, but by less. If I'm willing to take the flight 40 minutes later, will they get me on it even if it's also showing over?
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Old Mar 12, 2017, 9:53 am
  #59  
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Originally Posted by aphoward13
UA169 ORD-LAX this morning is showing oversold and looking for 6 volunteers at the gate for $400. Would have been all over this any other time, but I'm on a separate PNR LAX-NRT so no flexibility.
oh, they can fudge that. Done that before. Rebook ORD-NRT is not an issue assuming LAX-NRT is also a 016 ticket
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Old Mar 12, 2017, 10:55 am
  #60  
TA
 
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Originally Posted by segiddins
UA 77 for 3/13 is over by 11. During OLCI, was asked if I want to put myself on the list, said yes. The flights after are also over, but by less. If I'm willing to take the flight 40 minutes later, will they get me on it even if it's also showing over?
I don't know if they can do that, or are willing to do that. I was under the impression that agents could not clear their flights by creating more problems for downstream ones at the same station (or by throwing another station under the bus, if you understand my meaning). If they want to take care of the flight's oversold situation, they are just deferring the problem to occur again on that later oversold flight by putting you on it.

Specifically, if the later flight you want is already full and there is no seat to give you, then I believe you will have to be put on a different flight and standby for that one, which would probably be low odds. They generally will not boot someone out of their confirmed seat for a volunteer! Now, if there are seats still unassigned, then I maybe there is a possibility, but again consider the paragraph above.


edit: another problem with this is that by the time they process volunteers, the other flight is likely to have closed (you stated 40 min later), and I do not believe they would have the ability to push you over to that flight because it will be under gate control. Unless it happens to have cancellations / space and the gate agent can make a quick call over to that flight to help you get on it.
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