SFO New GS & Premier Check-in Lobby (opened Oct 2014); non-GS elite C/I moved back.
Oct 14, 2014, 3:37 pm
#32
Join Date: Aug 2008
Location: Chicago
Programs: United 1K
Posts: 477
Agree - "including kiosks that enable customers to tag their own checked bags" in the Premier area - so I take it that there will be even fewer agents to help. Nothing says "got your back" like moves like this.
Oct 14, 2014, 4:21 pm
#33
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
These kiosks have been in BOS for awhile now and I saw them in EWR last week. I'm generally a fan of these kiosks. Even in the old system, you usually only ever interacted with an Airserv ID checkers (the contractor at SFO), so it's not like you were interacting with a UA agent anyway.
Oct 14, 2014, 4:37 pm
#34
Join Date: Dec 1999
Location: NorCal - 1K 2MM
Posts: 2,089
These kiosks have been in BOS for awhile now and I saw them in EWR last week. I'm generally a fan of these kiosks. Even in the old system, you usually only ever interacted with an Airserv ID checkers (the contractor at SFO), so it's not like you were interacting with a UA agent anyway.
Oct 14, 2014, 6:07 pm
#35
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
They still do. The only thing being offloaded onto the passenger is the weighing and physical application of the tag. You still bring it to the agent area for the (usually contract) agent to check your ID and put it on the belt.
Oct 14, 2014, 6:25 pm
#37
Join Date: Feb 2014
Programs: UA Plat, SPG Gold, Marriott Gold
Posts: 677
Hmmm, having the passenger do the weigh-in sounds like a great thing if one might happen to want to take on an overweight bag.
Oct 14, 2014, 6:58 pm
#38
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
Oct 14, 2014, 8:42 pm
#40
Join Date: May 2011
Posts: 5,814
Oct 14, 2014, 8:44 pm
#41
Join Date: Aug 2006
Location: Minneapolis, MN (MSP)
Programs: DL DM, UA 1K MM, Subway Club Member
Posts: 1,988
Discussed in depth here (http://www.flyertalk.com/forum/unite...g-tagging.html) and here (http://www.flyertalk.com/forum/unite...gates-bos.html)
Last edited by WineCountryUA; Oct 14, 2014 at 9:35 pm Reason: merging consecutive posts by same member
Oct 14, 2014, 8:57 pm
#43
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,136
Oct 14, 2014, 8:58 pm
#44
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
to the moving of Premier check-in. The current checkin and security areas were ideal for those coming from BART.The constant negatives here...
I'm happy no more need to trek back to Boarding Area E after security.
The conspiracy theory is they are hiding the Premiers from the Amex lounge.
Oct 14, 2014, 9:05 pm
#45
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
And Chris McG. has the scoop with photos of the new GS and Premier areas. Looking really good and a big step up. GS area looks more like a newscast studio than an airport.
http://travelskills.com/2014/10/14/r...te-flyers-sfo/
But with an express path to the Mercedes for late arrivers and door onto security this is the most useful ultra-premium checkin experience in the country.
http://travelskills.com/2014/10/14/r...te-flyers-sfo/
But with an express path to the Mercedes for late arrivers and door onto security this is the most useful ultra-premium checkin experience in the country.