Voluntary Denied Boarding - VDB/Bump on UA [2015]
#271
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
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Posts: 20,642
today, may 18th, EWR to DFW, flight 1161... looking for four volunteers, offered $500 at gate when i first arrived, went up to $700 shortly before boarding. they were offering middle seats on a flight six hours later, which didn't work for me, so i declined and boarded. they did get and use all four volunteers @$700.
#272
Join Date: May 1999
Location: JFK, LGA, EWR
Programs: AA Platinum (Lifetime), United GS, HHonors Diamond, Shangri-la Diamond, Marriott Platinum
Posts: 549
i did ask about endorsing to AA (i'm lifetime platinum and a 2 million miler; it's only because of my extensive transpac travel the past few years that i've found myself on UA metal. it's a constant source of amusement that i now fly to dallas - of all places - via UA's limited schedule.) i would not have realistically been able to make 1078 and the gate agent said there were no other available flights.
#273
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
Can I use a VDB voucher towards the cost of a United Club membership? They just removed UCs from my Priority Pass Prestige membership, and I would hate to have to spend $475 out of pocket for membership given that I just spent $319 for my PP membership a few months ago.
#274
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
http://www.flyertalk.com/forum/unite...rity-pass.html
#275
Join Date: Jun 2012
Location: NYC
Programs: UA 1K, Hyatt Globalist, Bonvoy Titanium, Hilton Diamond
Posts: 368
Question about proper VDB/Bump Compensation
I just got to LAX for my flight to NYC and was prompted at checkin If I wanted to volunteer for compensation to volunteer for the next available flight. I have never done this before so I'm curious what would fair compensation be. I have a afternoon flight and would be bumped a few flights later to the evening (which I have no problem with as I'm in no hurry). I was told they need 11 volunteers and are offering $200. Is this a standard amount or should I ask for more? Also I am in E+ (on a PS flight), could I ask for business class? I would really appreciate the advice!
#276
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,888
There is no "proper" VDB compensation - since its voluntary, its all on what people are willing to accept. If you think $200 is enough, then take it, if not, then try to get more, noting that they may find enough people willing to take less that they don't need you. Not to mention that at some point, they may just IDB instead, where there are amounts they are legally required to give out. They would rather take a VDB then IDB though - IDBs are tracked by the DOT and VDBs aren't, plus the latter generally cost less as they give out less and can do TVCs instead of $.
Typically, I believe a "standard" amount used to be closer to $400 in TVC, but it really depends on the situation, how many people they need, how badly, how many people are taking, etc. It may not be that high anymore, its been a while for me. The $200 offer may go up, or they may find that 11 people miss the cut off to check in or time to be at the gate, or misconnect, etc. and then they don't need anyone. So even fi getting the offer at checkin, they may not need you at all. It usually comes down to the last minute.
Typically, I believe a "standard" amount used to be closer to $400 in TVC, but it really depends on the situation, how many people they need, how badly, how many people are taking, etc. It may not be that high anymore, its been a while for me. The $200 offer may go up, or they may find that 11 people miss the cut off to check in or time to be at the gate, or misconnect, etc. and then they don't need anyone. So even fi getting the offer at checkin, they may not need you at all. It usually comes down to the last minute.
#277
Join Date: Mar 2006
Location: New England
Programs: UA Plat, Marriott Gold
Posts: 519
Based on my recent experience and reding this thread (just go back a few pages), $200 is peanuts. I'd put my name on the list, and then wait for the offer to increase at the gate. Personally, I'd wait for at least $400.
However, as the prior post said, if $200 works for you, take it. Or, hold out and risk getting nothing.
However, as the prior post said, if $200 works for you, take it. Or, hold out and risk getting nothing.
#278
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
It's a negotiation. Not uncommon for UA to offer F on a later flight. Just depends on how desperate they are (and availability of seats on later flights, which could be an issue on the last day of a three-day weekend).
#279
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Not my flight, but UA offering $500 to 2 volunteers to VDB for BTV-IAD. There are worse things than being stuck in Vermont for extra time.
Will be interested to see if my flight later (BTV-EWR) will have any offers...looks fully booked as of now
Will be interested to see if my flight later (BTV-EWR) will have any offers...looks fully booked as of now
#280
Join Date: Jan 2014
Posts: 53
4/26 (sorry for the delay) I jumped at $600 for EWR-PWM when offered at the gate on my way from RSW. It was the last flight so Hotel and meal vouchers were included. Confirmed in F on the rebooked flight (I had received CPU on flight I walked off of). Sky train/shuttle was a bit of a pain to the Ramada but it wasn't a dreadful hotel.
#281
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,137
This past weekend volunteered on SFO LAX on saturday and LAX IAH on monday. Both flights were fully booked but no VDB at check in cut off time
I thought that both routes could be good candidates on busy days.
I thought that both routes could be good candidates on busy days.
#282
Join Date: Apr 2004
Location: Hiding under the trees in Denver, CO
Programs: UA 1K 2.5MM, Marriott Lifetime Titanium Elite, Hilton Diamond
Posts: 4,306
I just got to LAX for my flight to NYC and was prompted at checkin If I wanted to volunteer for compensation to volunteer for the next available flight. I have never done this before so I'm curious what would fair compensation be. I have a afternoon flight and would be bumped a few flights later to the evening (which I have no problem with as I'm in no hurry). I was told they need 11 volunteers and are offering $200. Is this a standard amount or should I ask for more? Also I am in E+ (on a PS flight), could I ask for business class? I would really appreciate the advice!
If the agent seems interested, I quickly summarize what I can do to make the transaction easier (e.g. no checked baggage; no onward flights, or tell her my final destination; time/day flexibility; where I'll be sitting during the wait; and, if taken, the agent can finish the paperwork after the flight has closed).
I got a $500 bump last week because of these things. The agent took me over two other people because, she said, I was easiest to deal with. However, I also lost out on a $500 overnight VDB in April. I offered $800, since I was in First Class. In retrospect, I should have have offered to take $500 on the condition that I be booked in First on the new flight.
Last edited by Lori_Q; May 26, 2015 at 9:54 am
#283
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
Counter agent at IAD:
"Yes, my computer says we're oversold by 4 seats. We have 1 person on the volunteer list, we need 3 more."
(Tries to add pax to list.) "Hmm, it's not working."
(Calls help desk.) "It says 'volunteers not needed in cabin.' Even in SHARES it's not letting me put the pax on the list. What do I do? Oh, it's not letting me add this pax because they're in F instead of Y? Okay. Oh, I'm okay?" (Hangs up.)
"Thanks for offering your seat. We don't think we need anyone after all. Also, just so you know, first class passengers can never volunteer."
Oof. This is un-fixable. (I mean, *I* know how to fix this in SHARES, but not my job.) Hopefully they don't IDB anyone.
"Yes, my computer says we're oversold by 4 seats. We have 1 person on the volunteer list, we need 3 more."
(Tries to add pax to list.) "Hmm, it's not working."
(Calls help desk.) "It says 'volunteers not needed in cabin.' Even in SHARES it's not letting me put the pax on the list. What do I do? Oh, it's not letting me add this pax because they're in F instead of Y? Okay. Oh, I'm okay?" (Hangs up.)
"Thanks for offering your seat. We don't think we need anyone after all. Also, just so you know, first class passengers can never volunteer."
Oof. This is un-fixable. (I mean, *I* know how to fix this in SHARES, but not my job.) Hopefully they don't IDB anyone.
#284
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Heard a story from my stepfather being offered $700 to VDB on DEN-SAF. I have never gotten any of these astronomical offers my parents are getting! Clearly on the wrong flights
#285
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Counter agent at IAD:
"Yes, my computer says we're oversold by 4 seats. We have 1 person on the volunteer list, we need 3 more."
(Tries to add pax to list.) "Hmm, it's not working."
(Calls help desk.) "It says 'volunteers not needed in cabin.' Even in SHARES it's not letting me put the pax on the list. What do I do? Oh, it's not letting me add this pax because they're in F instead of Y? Okay. Oh, I'm okay?" (Hangs up.)
"Thanks for offering your seat. We don't think we need anyone after all. Also, just so you know, first class passengers can never volunteer."
Oof. This is un-fixable. (I mean, *I* know how to fix this in SHARES, but not my job.) Hopefully they don't IDB anyone.
"Yes, my computer says we're oversold by 4 seats. We have 1 person on the volunteer list, we need 3 more."
(Tries to add pax to list.) "Hmm, it's not working."
(Calls help desk.) "It says 'volunteers not needed in cabin.' Even in SHARES it's not letting me put the pax on the list. What do I do? Oh, it's not letting me add this pax because they're in F instead of Y? Okay. Oh, I'm okay?" (Hangs up.)
"Thanks for offering your seat. We don't think we need anyone after all. Also, just so you know, first class passengers can never volunteer."
Oof. This is un-fixable. (I mean, *I* know how to fix this in SHARES, but not my job.) Hopefully they don't IDB anyone.