Last edit by: WineCountryUA
GS/Global Services is the highest tier of elite status. It is by invitation -- the invite criteria is not public but seems to require substantial annual spending with UA both in terms of absolute dollar amounts and purchasing higher fare classes (higher cpm - cents per mile).
GS have significantly enhanced services / benefits over 1Ks. There is little said publicly by UA on GS benefits and/or qualification.
Last years's thread, Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2014]
Thread on qualiflying for 2015, Global Services 2015 Notifications (ONLY)
and a thread on FlyerTalk Forums Thread Wiki: GS 2015 -- No Word Yet / Still waiting / Why?
Known facts from United:
http://www.flyertalk.com/forum/24280055-post276.html
GS have significantly enhanced services / benefits over 1Ks. There is little said publicly by UA on GS benefits and/or qualification.
Last years's thread, Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2014]
Thread on qualiflying for 2015, Global Services 2015 Notifications (ONLY)
and a thread on FlyerTalk Forums Thread Wiki: GS 2015 -- No Word Yet / Still waiting / Why?
Known facts from United:
- Global Services recognizes the extraordinary dedication of our top flyers. We consider a number of factors beyond the usual Premier-qualifying criteria.
- We look at your travel spend on United-operated flights relative to that of other top Premier flyers over recent consecutive years.
- Usually, members invited to Global Services tend to consistently purchase premium cabins or fully refundable tickets.
http://www.flyertalk.com/forum/24280055-post276.html
We appreciate your commitment to United® in 2014, and thank you for making us your choice of airline so often throughout the year. We've carefully reviewed your request to be reconsidered for Global ServicesSM status. Unfortunately, based upon your flight activity, we are unable to extend a Global Services invitation for 2015.
As you plan your travel for 2015, here are a few things to keep in mind:
■ Global Services recognizes the extraordinary dedication of our top flyers. We consider a number of factors beyond the usual Premier®-qualifying criteria.
■ We evaluate your travel spend on United-operated flights relative to that of other top Premier flyers over recent consecutive years.
■ Usually, members invited to Global Services tend to consistently purchase premium cabin or fully refundable tickets.
On behalf of everyone at United, thank you for your commitment and valued business. We appreciate that you make us your choice in the skies, and will look forward to seeing you on many future flights.
Best regards,
Your Global Services team
As you plan your travel for 2015, here are a few things to keep in mind:
■ Global Services recognizes the extraordinary dedication of our top flyers. We consider a number of factors beyond the usual Premier®-qualifying criteria.
■ We evaluate your travel spend on United-operated flights relative to that of other top Premier flyers over recent consecutive years.
■ Usually, members invited to Global Services tend to consistently purchase premium cabin or fully refundable tickets.
On behalf of everyone at United, thank you for your commitment and valued business. We appreciate that you make us your choice in the skies, and will look forward to seeing you on many future flights.
Best regards,
Your Global Services team
Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2015]
#962
Join Date: Jan 2008
Location: PHL, SFO
Programs: AA EXP 2MM, UA 1k
Posts: 111
Hmm... so I'll probably fly 230k BIS this year, and spend around $25k total. I'm at 120k PQM on United and have shifted back to AA to maintain EXP for next year.
Is this the right thing to do? I assume I've got no chance at GS with such a low spend, and no premium tix booked.
Even based out of Philly.
Is this the right thing to do? I assume I've got no chance at GS with such a low spend, and no premium tix booked.
Even based out of Philly.
#963
Join Date: Jul 2012
Location: DFW
Programs: UA 1K, HH Diamond, AA PLT, DL Silver
Posts: 427
Hmm... so I'll probably fly 230k BIS this year, and spend around $25k total. I'm at 120k PQM on United and have shifted back to AA to maintain EXP for next year.
Is this the right thing to do? I assume I've got no chance at GS with such a low spend, and no premium tix booked.
Even based out of Philly.
Is this the right thing to do? I assume I've got no chance at GS with such a low spend, and no premium tix booked.
Even based out of Philly.
#964
Join Date: Oct 2011
Location: NYC
Programs: UA GS, SPG Plat, National EC Executive (Replaced Hertz), Hertz PC (Retired)
Posts: 724
Seems like 3 days/3 seats (used to be 5 days/5 seats) for clearing upgrades on domestic flights is now gone, per GS agent today. Definitely not a change I like.
#965
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
Was told 4 seats for international and two days before departure. Not sure what it was before.
#966
Join Date: Jun 2015
Location: LIM
Programs: United Premier 1K, Hilton Diamond, Bonvoy Gold, AmEx Plat
Posts: 559
I'm curious, what does globalservices.ua.bomb have? Just basic information about the benefits, or is there some secret sauce there?
#967
Join Date: Oct 2011
Location: NYC
Programs: UA GS, SPG Plat, National EC Executive (Replaced Hertz), Hertz PC (Retired)
Posts: 724
#968
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Just checked with a GS agent (one I know and have worked with over the years ) and she confirmed that there has been no change in the International uprade clearance windows. Upgrades can be cleared if F is greater than or equal to 3 at T72 or 1 at T24.
#969
Join Date: Oct 2014
Location: ORD
Programs: UA GS
Posts: 659
What's the rough PQD cutoff these days for the DC area? I'm planning my travel for 2016 and was thinking of gunning for GS
#970
Join Date: Aug 2014
Location: San Francisco, CA
Programs: UA GS / 1MM; SPG Platinum; Hertz Gold; Global Entry / NEXUS
Posts: 11
So what do you guys think is the cutoff from SFO this year? I fly a lot of PS flights and my hunch is that the move to EWR is going to cost them customers. Any sense of new leadership will try a different tactic besides alienating top customers?
#971
Join Date: Dec 2014
Posts: 26
I noticed something when upgrading a reservation of my Wife's (Sponsored RPU) that she cleared into PN class. I thought that since April, the upgrade right follows the status of the traveler, so if they are in Silver, they're likely out of luck, but this would imply that they are gaining GS upgrade priority.
Thoughts?
Thoughts?
#972
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,697
Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2015]
Using a GS instrument still clears into PN, no matter the status of the recipient
#973
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
GS saver awards T space
I use miles to book my kids award tickets on flights to/from school. That way when things change, which they seem to, I don't have to pay change fees.
It has been the case that when I use my (GS) miles, if I find a flight that I want with T space, that the phone GS agent can convert that into X or XN for the saver award.
Today when I called I was told they will only do that when the GS member is flying. That seems kind of silly, as I rarely am flying on awards myself (do they really want GS flying on awards?)
Has there been a change in policy or was I getting agents who didn't know the rules before? Or was today's agent wrong? She said she checked with a supervisor.
It has been the case that when I use my (GS) miles, if I find a flight that I want with T space, that the phone GS agent can convert that into X or XN for the saver award.
Today when I called I was told they will only do that when the GS member is flying. That seems kind of silly, as I rarely am flying on awards myself (do they really want GS flying on awards?)
Has there been a change in policy or was I getting agents who didn't know the rules before? Or was today's agent wrong? She said she checked with a supervisor.
#974
Join Date: Mar 2014
Location: SFO
Programs: UA GS / MM
Posts: 208
Today when I called I was told they will only do that when the GS member is flying. That seems kind of silly, as I rarely am flying on awards myself (do they really want GS flying on awards?)
Has there been a change in policy or was I getting agents who didn't know the rules before? Or was today's agent wrong? She said she checked with a supervisor.
Has there been a change in policy or was I getting agents who didn't know the rules before? Or was today's agent wrong? She said she checked with a supervisor.
#975
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
Why aren't the GS agents trained anymore?