Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
These are the two rules for this thread:
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
#706
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
#707
Join Date: Jul 2004
Location: HNL
Programs: United Gold
Posts: 1,581
I'm buying 6 tickets for HNL-NRT so that everyone can get E+ (no one else has status). The tickets are booking into a non-upgradeable fare. Can I later increase just my ticket to a W or higher and then use a GPU or will I have to increase the otherr 5 tickets as well?
#708
Suspended
Join Date: Feb 2015
Location: SFO
Programs: UA 1K MM
Posts: 330
I'm buying 6 tickets for HNL-NRT so that everyone can get E+ (no one else has status). The tickets are booking into a non-upgradeable fare. Can I later increase just my ticket to a W or higher and then use a GPU or will I have to increase the otherr 5 tickets as well?
#709
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Sorry, you can't have both. If you want everyone to get E+, you all have to be on the same PNR, which means they all have to have the exact same fare basis. And if you're all on the same PNR, you can't apply a GPU to only one person.
#710
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
It is possible to extend an elites E+ access to those on another PNR. It is regularly done for 1-2 off-PNR companions. The limit for 1Ks is up to 8 companions but not sure how far this can be extended for an 1K to off-PNR companions. This request can only be done by an agent, not online.
#711
Join Date: Feb 2015
Posts: 31
Simple question hopefully someone can help me with quickly...
I just booked a roundtrip ticket (still within 24 hour window) from EWR - SNA for travel in May.
They are offering me the option to upgrade the SNA to EWR leg for 20k miles plus $75. However, I do not have the 20k miles, not even close.
Is there a way for someone else to upgrade that leg for me with their miles, without them gifting/transferring me the mile and paying the fees?
Can they call in and do it?
If not, does it make sense to cancel the ticket and have them book an economy ticket, then upgrade it after on their end? Thanks!!
I just booked a roundtrip ticket (still within 24 hour window) from EWR - SNA for travel in May.
They are offering me the option to upgrade the SNA to EWR leg for 20k miles plus $75. However, I do not have the 20k miles, not even close.
Is there a way for someone else to upgrade that leg for me with their miles, without them gifting/transferring me the mile and paying the fees?
Can they call in and do it?
If not, does it make sense to cancel the ticket and have them book an economy ticket, then upgrade it after on their end? Thanks!!
#712
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
.... They are offering me the option to upgrade the SNA to EWR leg for 20k miles plus $75. However, I do not have the 20k miles, not even close.
Is there a way for someone else to upgrade that leg for me with their miles, without them gifting/transferring me the mile and paying the fees?
Can they call in and do it?
....!
Is there a way for someone else to upgrade that leg for me with their miles, without them gifting/transferring me the mile and paying the fees?
Can they call in and do it?
....!
Be careful that a confirmed upgrade is being offered versus being waitlisted for an upgrade. The wording can be tricky -- look for words like "potential." A phone agent can provide more info.
#713
Join Date: Feb 2015
Posts: 31
yes, another person can use miles directly from their account to upgrade you (and they can use your credit card to pay the copay). I have done exactly this.
Be careful that a confirmed upgrade is being offered versus being waitlisted for an upgrade. The wording can be tricky -- look for words like "potential." A phone agent can provide more info.
Be careful that a confirmed upgrade is being offered versus being waitlisted for an upgrade. The wording can be tricky -- look for words like "potential." A phone agent can provide more info.
#714
Suspended
Join Date: Feb 2015
Location: SFO
Programs: UA 1K MM
Posts: 330
I'm used to visiting the UA site and having the flight reservation search default to the last origin and destination I searched. Today I went to UA and the prefilled destination was a foreign destination I never searched for. Should I be worried about someone hacking my account, or is this a typical glitch on the website? There are no other signs of fraudulent activity.
#715
Join Date: Dec 2007
Posts: 50
I'm used to visiting the UA site and having the flight reservation search default to the last origin and destination I searched. Today I went to UA and the prefilled destination was a foreign destination I never searched for. Should I be worried about someone hacking my account, or is this a typical glitch on the website? There are no other signs of fraudulent activity.
Another thing that's happened to me is entering the 3 digit code and waiting for the website to give me the airport name so I can select it. Turns out that even if you put in the correct airport code, it'll still list different possibilities and you may accidentally click on the wrong one. This has happened to me on multiple occasions, particularly if the airport is in Canada.
With that being said, being my paranoid self, I'd still change my password and/or PIN, and make sure my antivirus software is up to date
yes, another person can use miles directly from their account to upgrade you (and they can use your credit card to pay the copay). I have done exactly this.
Be careful that a confirmed upgrade is being offered versus being waitlisted for an upgrade. The wording can be tricky -- look for words like "potential." A phone agent can provide more info.
Be careful that a confirmed upgrade is being offered versus being waitlisted for an upgrade. The wording can be tricky -- look for words like "potential." A phone agent can provide more info.
Also, if you have a friend who has a couple of regional upgrades they won't be using, just give them your confirmation number. It gets a little complicated though if your fare class isn't high enough for that specific market.
I'd for sure make it easier on myself and just call them as mentioned above by WineCountryUA. Those phone agents (depending on who you get) can be pretty amazing.
Last edited by FlyinHawaiian; Apr 19, 2015 at 5:21 am Reason: merge
#716
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
#718
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
#719
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
with-in a few days (assuming you meet all the 1K requirements)
#720
Join Date: Dec 2007
Posts: 50
also, while we're on the subject, I had a Q:
I'm 1K because of last year's flying, so my 1K expires at the end of this year.
However, I will re-hit 1K next week (i.e. I'll stay 1K until the end of next year) and was wondering if they will give me global/regional upgrades as soon as I re-hit the status, or if I have to wait till the end of the year.
The reason I ask is because I have zero left on both regional and global.
thanks in advance.
thank you! ^
Last edited by FlyinHawaiian; Apr 19, 2015 at 5:22 am Reason: merge