Using paper travel credits post-merger
Mar 24, 2012, 11:36 am
#16
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,389
Does anyone have experience or know if the UA ticket office at Penn Station NYC can handle ticketing with PMUA Type B vouchers?
Mar 24, 2012, 11:55 am
#17
Join Date: Aug 2011
Posts: 8
UA Type B Vouchers
I just used 2 UA Type B vouchers at IAD. It took several ticketing agents to figure out what to do. The whole process took a little over an hour. I am glad that it was a slow time at IAD. The one who eventually figured it out was a retired CO employee who was brought back temporarily to assist with the transition. She said that the retirees will be there until the end of April. I consider myself lucky.
Jun 11, 2012, 6:41 pm
#18
Join Date: Sep 2008
Location: DEN
Programs: UA 1K
Posts: 145
Please note that the ZIP Code on the address listed above is incorrect.
Corrected, it is as follows:
United Airlines
PO Box 1394
Houston, TX 77251-1394
The following page verifies the address and provides some other helpful information:
http://www.united.com/web/en-US/cont...offerCode.aspx
Corrected, it is as follows:
United Airlines
PO Box 1394
Houston, TX 77251-1394
The following page verifies the address and provides some other helpful information:
http://www.united.com/web/en-US/cont...offerCode.aspx
Jun 11, 2012, 9:20 pm
#19
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,389
Aug 2, 2012, 6:50 pm
#21
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
Talked to a 1K agent this morning to book flights from HNL-LAS and said that I was using type B vouchers. I should have known it was going downhill when he asked, "What are type B vouchers?"
I told him I had $800 in paper certs and he said that UA no longer accepts paper certs and that I needed to convert all of them into electronic certs and started to walk me through the process. He also said it would take three to five days for me to get the electronic codes after which I could then book flights
I asked if I could just do it at the united club and he said it was not possible. I said I'll just do it another time.
I then jumped in my car and went to the UA office and they did it, no questions asked.
I told him I had $800 in paper certs and he said that UA no longer accepts paper certs and that I needed to convert all of them into electronic certs and started to walk me through the process. He also said it would take three to five days for me to get the electronic codes after which I could then book flights
I asked if I could just do it at the united club and he said it was not possible. I said I'll just do it another time.
I then jumped in my car and went to the UA office and they did it, no questions asked.
Aug 5, 2012, 4:31 am
#22
Join Date: Dec 2011
Location: DSM
Programs: UA 1K, AA EP, DL PL, HH Dia, Marriott Gld, National Exp
Posts: 722
Exchanging paper certificate for electronic
Thanks to this thread, I was able to change a $20 paper travel voucher from November 2011 (expiration Nov 12) to an e-cert. And, happy to discover, the expiration date got changed to August 2013, a year from now.
Here is the link:
https://secure.unitedmileageplus.com...77391D21A06493
Otherwise, I typed in www.united.com/papercertificate
Thanks to FT !
Doris
Here is the link:
https://secure.unitedmileageplus.com...77391D21A06493
Otherwise, I typed in www.united.com/papercertificate
Thanks to FT !
Doris
Sep 13, 2012, 8:31 pm
#23
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
When did "Paper Certificate Exchange" launch?
This is a great idea! https://secure.unitedmileageplus.com...teExchange.jsp
I see it mentioned in passing at http://www.flyertalk.com/forum/19133272-post9.html but we had no idea that it was an option when we used a paper AB cert at the airport last week! It says online that UA no longer accepts paper certs for ticketing at airport locations, but that has not yet been our experience.
I see it mentioned in passing at http://www.flyertalk.com/forum/19133272-post9.html but we had no idea that it was an option when we used a paper AB cert at the airport last week! It says online that UA no longer accepts paper certs for ticketing at airport locations, but that has not yet been our experience.
Sep 13, 2012, 8:46 pm
#24
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
from July 2012, http://www.flyertalk.com/forum/18892350-post221.html (inferring it had existed for awhile)
other mentions in Aug fourm postings
search "CertificateExchange"
other mentions in Aug fourm postings
search "CertificateExchange"
Sep 13, 2012, 9:10 pm
#25
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
from July 2012, http://www.flyertalk.com/forum/18892350-post221.html (inferring it had existed for awhile)
other mentions in Aug fourm postings
search "CertificateExchange"
other mentions in Aug fourm postings
search "CertificateExchange"