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Everything You Want to Know About Where to Sit on a United 747

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Old Apr 16, 2015, 1:56 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ssh


From SAT Lawyer's First Post:

Please also see: http://seatexpert.com/seatmap/320/Un..._First_&_Biz)/ and http://www.seatguru.com/airlines/Uni...747-400_B.php]

What follows is my assessment of where to sit on the 744, which I sampled on a recent flight from SYD-SFO. I sat in E+ for three hours before a flight cancellation on Tuesday and in 15K in the upper deck in business for 13 hours the following day, so I feel sufficiently well-informed to dispense advice for those cabins. I cannot, however, make a recommendation for business class seating on the lower deck or the E- minus cabin, so with that caveat, here is my feedback on the upper deck . . .

Where should I sit in the upper deck? Any seats better than others?

Unlike the old configuration of the upper deck where certain seats – especially the exit row seats in row 15 – are appreciably better, on the new configuration, there is not really much to distinguish between the upper deck seats except for the limited caveats noted below.

What seats should I try to avoid?

There are only five seats that are nominally less attractive than the rest. 12 J & K are close to the forward lavatories and the flight deck so you can expect increased foot traffic and noise during the flight. The shell for 14K protrudes backward into the exit door area and partially overlaps with the exit door causing a nominal reduction in the view and a possible cold spot due to airflow penetrating the door seal. 17 J & K lose a good deal of privacy because they are visible from the top of the stairs and suffer from increased noise and light from the galley and traffic to and from the galley.

Window or aisle?

Window, definitely. And I say this as someone who is typically an aisle guy. You get the side bins for storage, the view, a little more peace and privacy being further removed from the aisle, and avoid the possibility of being disrupted by a seatmate climbing over you. Climbing over a seatmate in the aisle seat who is in the sleeping configuration requires a little bit of dexterity, but certainly is not terribly difficult for anyone who is at least 6 feet tall. Those who are substantially shorter than 6 feet may want to avoid the window, however.

Forward or backward?

Doesn’t really matter. Due to the pitch of the aircraft, those facing backwards will have their feet slightly below their heads in the sleeping configuration, but we are really splitting hairs here. Personally, I prefer the backward-facing view from the upper deck because you can see the wing and the engines.

What if I’m traveling with more than two people?

You will not be able to see or converse with the passengers whose feet oppose yours behind the wall adjoining the foot pocket and video panel. In other words, to give one example, the passengers in 15 J & K are fully walled-off from the passengers in 16 J & K. The shell of the seat also provides full privacy from behind. So, if you want to keep an eye on travel companions, you should try to sit diagonally across the aisle from one other. Passengers in 15 J & K, for example, will have a good view of passengers in 16 A & B, and vice versa. Actually, if you are travelling in a group of more than two and being able to chat is important to you, you'll probably want to sit in the middle section of the lower deck.

What happened to the exit row?

For all intents and purposes, it doesn’t exist. The seats in both rows 14 and 15 both back up to the exit area creating something more akin to an exit corridor. No extra legroom or particular advantage to these seats.

How is the seat for sleeping?

It’s a true, parallel-to-the-ground lie-flat seat, which is the big improvement. The arm rests on both sides can be manually lowered so that they don’t extend above the seat in bed configuration, which further increases arm and shoulder room. Unfortunately, for window seaters, there will be a healthy gap between the lowered arm rest and the side bins which means that the extra room on one side isn’t particularly useful since if you stick your arm far enough off the seat, it will essentially drop off a cliff with nothing to prop it up. As a 6-footer, my left foot was a little bit cramped due to the curvature of the foot-pocket, although this was not terribly bothersome. Both my seatmate and I felt that the seat lacked sufficient padding in the lumbar region of the back so we both woke up with sore lower backs.

What is the audio and video on-demand like?

For United and in comparison to the old configuration, great. The video screens are positively huge. There aren’t as many movies as one may find on airlines like Singapore, but still, there should be enough features to keep all but the most demanding and fickle passengers entertained.

As for the E+ cabin . . .

Seat pitch seems indistinguishable throughout, the bulkhead row 19 excepted. I don't care for the seats in row 19 myself because the hard bulkhead without cutouts effectively prevents all but the shortest traveler from stretching out his or her feet. This is true of both the outside seats as well as the middle section.

I would strongly advise against any D seat -- the aisle seats on the port side of the middle section -- because the audio boxes are beneath those seats and inhibit leg room for the left foot. There still should be enough room to place both feet, but only at a fairly sharp and uncomfortable angle.

As an aisle guy, I would go with one of the G seats. No audio box inhibiting leg room and landlocked middle seat passengers can access the aisle in either direction cutting in half your chance of getting bumped or bothered while you are trying to sleep.

There are still no individual seat-back video screens, unfortunately, so you are stuck with whatever programming UA runs on the main screens. Fortunately, the main screens have been upgraded to LCD screens. Sit at least a few rows back from row 19 to avoid being uncomfortably close to the screens.
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Old Jul 2, 2008, 4:56 pm
  #61  
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Have flown the new seat and found 19" it fine for sitting and sleeping.

I am with UA on this one, if only for product differentiation reasons. Even more important with questionable differentiation on the soft product side.
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Old Jul 2, 2008, 5:11 pm
  #62  
 
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Originally Posted by CollegeFlyer
In short haul coach (UA and elsewhere) it's usually 17" wide.
BZZT WRONG!
All of the UA airbus planes are 18, so are the US 777 and 767's, the EMB170 REGIONAL JET has 18.25....
American Airlines:MD80 (their workhorse for most domestic coach)...18"
Even their 757/737 are 17.2" as opposed to 17.

AC also has 18" on their EMB fleet and their 319s

Jet Blue: 17.8 (320)-18" (E90)

Even USCrapways has 17.5-18.25" seats on the Airbus/CRJ/EMB planes.

Frontier? yup you guessed it: 18"



In reality only the older Boeing planes have 17"....

VirginAmerica.......in COACH......19.7"

Last edited by ryan182; Jul 2, 2008 at 5:18 pm Reason: Adding VX
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Old Jul 3, 2008, 8:06 am
  #63  
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No, you're wrong. BZZT, BZZT! (See, I can do that too..)

Your claim was about SHORT haul coach. So, yes, the UA A320s and 319s have 18", but as you are surely aware, the 737s and 757s all have 17". So until those Boeing planes are retired, it's still usually 17". Your reference to the 777s and 767s is also misplaced, because these planes are usually used for long hauls (e.g. to Hawaii) and not for short hauls.

For AA, yes, they have 18" on their most common domestic plane.

But you've neglected to mention DL, CO, and NW, each of which probably has as many flights as all 3 of the smaller airlines you have chosen to focus on (JetBlue, Frontier, Virgin America??), combined!

For every US, there's a CO. And for every JetBlue, there's a Southwest. So, no, it's still not usually 18".

BZZT, BZZT!
Originally Posted by ryan182
BZZT WRONG!
All of the UA airbus planes are 18, so are the US 777 and 767's, the EMB170 REGIONAL JET has 18.25....
American Airlines:MD80 (their workhorse for most domestic coach)...18"
Even their 757/737 are 17.2" as opposed to 17.

AC also has 18" on their EMB fleet and their 319s

Jet Blue: 17.8 (320)-18" (E90)

Even USCrapways has 17.5-18.25" seats on the Airbus/CRJ/EMB planes.

Frontier? yup you guessed it: 18"



In reality only the older Boeing planes have 17"....

VirginAmerica.......in COACH......19.7"
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Old Jul 7, 2008, 12:31 pm
  #64  
 
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As those of you who have met me know, I'm not exactly small around the middle. I can do something about that. I'm also broad in the shoulders. I could lost 150 pounds, but my shoulder width wouldn't change.

That said, I'll offer my comments on the new C seat. I was in new C on a 767 ORD-LHR on Thursday, and in old C on a 777 returning yesterday (Sunday). For sitting, I actually found the new seat more spacious, and more comfortable in other ways, as well. The headrest is flush with the rest of the seatback, and so didn't cut into my spinal cord, and the upper part of the seatback actually had enough cushion that I wasn't pressed against the frame behind it.

As a bed, though, I thought the seat left a lot to be desired. I've read the comments hear about putting the armrest down for sleeping, but I didn't find any instructions to that effect onboard. The armrest away from the other seat does rotate back, but not the full 180° and as a result my shoulder room was less than even in an Amtrak bed. I'm not comfortable lying completely flat, anyway, so I simply raised the seat back up about 10°, which was enough to clear the armrest and be a comfortable position.

The other problem with the bed is that the well in the wall is not aligned properly with the seat. I wasn't able to put my window-side leg anywhere comfortably.

Other comments:

The new entertainment system is a vast improvement. I tend to watch the map, as edited movies just don't cut it (nor does the selection of movies in the first place, most of the time). On the new display, which is about the size of a wide-screen laptop and is on the wall between you and the facing passenger, the map is up constantly and you get to control the zoom level, the other information is available in a panel across the bottom of the screen, and there are no stinkin' duty-free ads or arrivals information displays! Also, the headphone jack is now well above thigh level, so you won't get a lot of static every time you accidentally bump the plug.

Similarly, the small pull-out drink tray is well elevated, so it's out of the way of everything else. And the actual table comes out of the console between the seats, rather than the armrest, and is also a little higher (and can be slid forward and back, rather than just pivoting as in the old seats).

The FAA won't have to worry about anyone putting things in the seatback pockets for takeoff and landing, because there are no seatback pockets. All carry-on luggage must go into the overhead. Magazines and safety cards are held in a vertical rack between the seats -- a bit awkward to reach, but quite compact. A note of caution for the rear-facing seats: there is a latch, similar to that holding the tray tables in place in the back of the bus, that is designed to hold the magazines in the rack during takeoff. Ours wasn't turned that direction, and my seatmate and I didn't even see the latch until we'd replaced the magazines for the third time after they fell to the floor.
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Old Jul 7, 2008, 2:43 pm
  #65  
 
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Originally Posted by CollegeFlyer
No, you're wrong. BZZT, BZZT! (See, I can do that too..)

Your claim was about SHORT haul coach. So, yes, the UA A320s and 319s have 18", but as you are surely aware, the 737s and 757s all have 17". So until those Boeing planes are retired, it's still usually 17". Your reference to the 777s and 767s is also misplaced, because these planes are usually used for long hauls (e.g. to Hawaii) and not for short hauls.

For AA, yes, they have 18" on their most common domestic plane.

But you've neglected to mention DL, CO, and NW, each of which probably has as many flights as all 3 of the smaller airlines you have chosen to focus on (JetBlue, Frontier, Virgin America??), combined!

For every US, there's a CO. And for every JetBlue, there's a Southwest. So, no, it's still not usually 18".

BZZT, BZZT!
Oh so how many examples needed to get to "usually"

Since AA is the largest carrier in the world and their most common plane is 18", plus all of the new RJs that are flying short haul from all carriers having 18", I would say that plus all of the other carriers mentioned outweighs the fact that UAs oldest planes have 17".
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Old Aug 7, 2008, 3:22 am
  #66  
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Originally Posted by dliesse


The new entertainment system is a vast improvement.
No kidding?
.
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Old Aug 13, 2008, 12:17 pm
  #67  
 
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I posted this as a followup to another thread, but think it might be more relevant here:

Does UA 901 (FRA-SFO) have the new business class seating? If it does, what would be a good seat? btw, seatguru does not have the updated seat maps.
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Old Aug 13, 2008, 12:20 pm
  #68  
 
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Originally Posted by malgudi
I posted this as a followup to another thread, but think it might be more relevant here:

Does UA 901 (FRA-SFO) have the new business class seating? If it does, what would be a good seat? btw, seatguru does not have the updated seat maps.
Here's the link for the new seat map:

http://www.seatguru.com/airlines/Uni..._747-400_B.php

FB
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Old Aug 13, 2008, 1:05 pm
  #69  
 
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Originally Posted by malgudi
Does UA 901 (FRA-SFO) have the new business class seating?
Currently, unitedcargo.com shows UA901 as having the new configuration ("47C") for as far as it looks into the future (i.e., 7 days). See the United Wiki and go to Interior Conversions (UA) for more details on info available from unitedcargo.com

Originally Posted by malgudi
... btw, seatguru does not have the updated seat maps.
Yes, it does: "Boeing 747-400 Vers. 2 (744)" (for which flying-bubba gave the URL)
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Old Aug 18, 2008, 11:15 am
  #70  
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Originally Posted by flying_bubba
Here's the link for the new seat map:

http://www.seatguru.com/airlines/Uni..._747-400_B.php

FB
Seatguru is farily light on specific seat information. Any comments of various UD seats? Have 13K and 13J on Oct trip UA900/901 -- wanted to try a window versus aisle.
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Old Aug 18, 2008, 12:21 pm
  #71  
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Originally Posted by WineCountryUA
Seatguru is farily light on specific seat information.
The ones without specific information are basically "generic". Nothing special either way.
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Old Sep 1, 2008, 11:00 am
  #72  
 
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Which C/F seat on 744 when old map is showing but refitted plane is possible/likely?

It seems that there is now increasing likelihood of being lucky enough to encounter one of the refitted 744s in the near future, esp. on TransPacs. ^

Which leads me to a question. Do any of our sage readers have advice about what C/F seat(s) to book when it shows the old config but a reconfig is possible?

Left or Right side of plane,?
Upper or lower deck?
Seat numbers that are conserved in both configurations?

Thanks in advance

Lurker

MODS: I could not find this information in either of the two other major threads covering the refitted 744s (here and here)and thought that this information may be useful to all FTers if it was in a separate thread. Please feel free to merge if you think it is already answered somewhere else.
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Old Sep 1, 2008, 12:21 pm
  #73  
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I have an upcoming SFO-HKG-SIN flight that is currently shown as the new config. I chose my usual 15A so I would still have an excellent seat if it is changed. 15A is a rear facing seat in the new config and to me that is no problem as I experienced real facing intentionally on the UA952 inaugural. Also climbing over the aisle is not a big problem. Choose the left side side you will be moved out of any right side seats on a plane change.

In F I would choose 1A, again as usual.

You also might want to check
Everything You Wanted to Know on Where to Sit on the 747
. I think it is is time for a "Everything You Wanted to Know on Where to Sit on the 747 (New International Cabin)" thread. Maybe this should be renamed to that.

Last edited by gfowler-ord-1k; Sep 1, 2008 at 12:29 pm
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Old Sep 4, 2008, 2:55 am
  #74  
 
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So UA 863 9/2 was a new configured 747. Business class certainly wasn't full. I was in 9B but there was noone in 9A so moved there. The seats face backwards which was a little disconcerting, but actually was fine.

The crew told me that they'd been introduced to the new seats just 10 mins before the flight opened.

The seat - well it certainly feels a little wider and the "cushion" was very good. The control pad is easy to use. The semirecumbent position was very comfortable. The bed was great. I slept for 7.5 hours (very unusual for me ) It was certainly wide enough. The only thing was that it seemed a little short. I think that the things that lets the seat down are the blanket and pillow - which were standard issue (I'm comparing this to ANZ and VS). The pull out table was pretty cool, and I liked this better than the VS/ ANZ one. Having a window or central seat might cause a hassle getting out seat for restrooms etc but I guess no more so than with current cabins.

Entertainment - the selection of movies and TV programs were good, with audio books too. The system crashed twice - slightly annoying. They did not have the ipod connector that allows you to watch your ipod on the screen. The screen was fantastic but doesn't appear to move at all. The central console has a socket for a regular plug, a USB port and the special ipod socket. This was a little frustrating as I only had my empower cable with me and I couldn't find anywhere to plug this in.

The service was great too. Overall a very enjoyable flight. Unfortunately I bet it won't be available for my return

If I remember anything else I'll add it.

Louise
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Old Sep 6, 2008, 11:20 am
  #75  
 
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I flew SFO-SYD in 16A (first time ever in C!). Great seat in my opinion. I have an old rollaboard that fits perfectly in the metal bin airlines have at the check in counters. It fit SNUG in the bin at the window. That was great since I had all my stuff right there and I didnt have to get up out of the seat except to stretch my legs and goto the bathroom. You need to climb over 16B but it wasn't too hard. I could imagine its harder without the extra 5".

On the way back, sat in E+. I noticed the middle E+ section has ~2" more pitch than the window E+ sections. I measured on the floor inbetween the seat structure. This was on an old config.

One other thing. I noticed seatguru says that E still has projector screens even on the new reconfig 747??? Are they serious? I thought UA would finally get rid of those crappy things and put the seatback LCDs in like the 777s have.

Last edited by HokieEngineer; Sep 6, 2008 at 11:38 am
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