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Everything You Want to Know About Where to Sit on a United 747

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Old Apr 16, 2015, 1:56 pm
FlyerTalk Forums Expert How-Tos and Guides
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From SAT Lawyer's First Post:

Please also see: http://seatexpert.com/seatmap/320/Un..._First_&_Biz)/ and http://www.seatguru.com/airlines/Uni...747-400_B.php]

What follows is my assessment of where to sit on the 744, which I sampled on a recent flight from SYD-SFO. I sat in E+ for three hours before a flight cancellation on Tuesday and in 15K in the upper deck in business for 13 hours the following day, so I feel sufficiently well-informed to dispense advice for those cabins. I cannot, however, make a recommendation for business class seating on the lower deck or the E- minus cabin, so with that caveat, here is my feedback on the upper deck . . .

Where should I sit in the upper deck? Any seats better than others?

Unlike the old configuration of the upper deck where certain seats – especially the exit row seats in row 15 – are appreciably better, on the new configuration, there is not really much to distinguish between the upper deck seats except for the limited caveats noted below.

What seats should I try to avoid?

There are only five seats that are nominally less attractive than the rest. 12 J & K are close to the forward lavatories and the flight deck so you can expect increased foot traffic and noise during the flight. The shell for 14K protrudes backward into the exit door area and partially overlaps with the exit door causing a nominal reduction in the view and a possible cold spot due to airflow penetrating the door seal. 17 J & K lose a good deal of privacy because they are visible from the top of the stairs and suffer from increased noise and light from the galley and traffic to and from the galley.

Window or aisle?

Window, definitely. And I say this as someone who is typically an aisle guy. You get the side bins for storage, the view, a little more peace and privacy being further removed from the aisle, and avoid the possibility of being disrupted by a seatmate climbing over you. Climbing over a seatmate in the aisle seat who is in the sleeping configuration requires a little bit of dexterity, but certainly is not terribly difficult for anyone who is at least 6 feet tall. Those who are substantially shorter than 6 feet may want to avoid the window, however.

Forward or backward?

Doesn’t really matter. Due to the pitch of the aircraft, those facing backwards will have their feet slightly below their heads in the sleeping configuration, but we are really splitting hairs here. Personally, I prefer the backward-facing view from the upper deck because you can see the wing and the engines.

What if I’m traveling with more than two people?

You will not be able to see or converse with the passengers whose feet oppose yours behind the wall adjoining the foot pocket and video panel. In other words, to give one example, the passengers in 15 J & K are fully walled-off from the passengers in 16 J & K. The shell of the seat also provides full privacy from behind. So, if you want to keep an eye on travel companions, you should try to sit diagonally across the aisle from one other. Passengers in 15 J & K, for example, will have a good view of passengers in 16 A & B, and vice versa. Actually, if you are travelling in a group of more than two and being able to chat is important to you, you'll probably want to sit in the middle section of the lower deck.

What happened to the exit row?

For all intents and purposes, it doesn’t exist. The seats in both rows 14 and 15 both back up to the exit area creating something more akin to an exit corridor. No extra legroom or particular advantage to these seats.

How is the seat for sleeping?

It’s a true, parallel-to-the-ground lie-flat seat, which is the big improvement. The arm rests on both sides can be manually lowered so that they don’t extend above the seat in bed configuration, which further increases arm and shoulder room. Unfortunately, for window seaters, there will be a healthy gap between the lowered arm rest and the side bins which means that the extra room on one side isn’t particularly useful since if you stick your arm far enough off the seat, it will essentially drop off a cliff with nothing to prop it up. As a 6-footer, my left foot was a little bit cramped due to the curvature of the foot-pocket, although this was not terribly bothersome. Both my seatmate and I felt that the seat lacked sufficient padding in the lumbar region of the back so we both woke up with sore lower backs.

What is the audio and video on-demand like?

For United and in comparison to the old configuration, great. The video screens are positively huge. There aren’t as many movies as one may find on airlines like Singapore, but still, there should be enough features to keep all but the most demanding and fickle passengers entertained.

As for the E+ cabin . . .

Seat pitch seems indistinguishable throughout, the bulkhead row 19 excepted. I don't care for the seats in row 19 myself because the hard bulkhead without cutouts effectively prevents all but the shortest traveler from stretching out his or her feet. This is true of both the outside seats as well as the middle section.

I would strongly advise against any D seat -- the aisle seats on the port side of the middle section -- because the audio boxes are beneath those seats and inhibit leg room for the left foot. There still should be enough room to place both feet, but only at a fairly sharp and uncomfortable angle.

As an aisle guy, I would go with one of the G seats. No audio box inhibiting leg room and landlocked middle seat passengers can access the aisle in either direction cutting in half your chance of getting bumped or bothered while you are trying to sleep.

There are still no individual seat-back video screens, unfortunately, so you are stuck with whatever programming UA runs on the main screens. Fortunately, the main screens have been upgraded to LCD screens. Sit at least a few rows back from row 19 to avoid being uncomfortably close to the screens.
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Everything You Want to Know About Where to Sit on a United 747

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Old Jun 24, 2008, 9:53 am
  #16  
 
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Originally Posted by snic
So the seats are narrow, but if you put your arms on the arm rest, do you bump arms with the person in the next seat, like in Y?
I did not have any such experiences. The seat is definitely not on the wider side but it really didn't bother me. I can see some people having privacy issues when facing other people for long time but most people mind their own business and stay away from staring at you. At least no one can peak over your shoulder at your laptop or reading material.
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Old Jun 24, 2008, 9:54 am
  #17  
 
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Originally Posted by papaghio
Yes, 19" is narrower than 20.5"

However, I just don't see how 19" can be considered 'narrow'

I'd say that's plenty wide, especially considering the arm rest folds down to sleep.

But, we are living in an obesity epidemic. bigger portions, less exercise, more sedentary lifestyle... so the BUSINESS rationale for reducing seat width doesn't quite add up.

Maybe UA is trying to do a civic duty by indirectly telling people to LOSE WEIGHT... LOL

But, then again, that would be a mixed message... Wasn't there a thread a bit back about some guy claiming "United is Making me FAT"? ... LOL
Um UA and other airlines have 18" wide seats in SHORT HAUL COACH how on earth does 19" for long haul business be "plenty wide"?
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Old Jun 24, 2008, 10:23 am
  #18  
 
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I believe the current (old) business class seats on 767s are 19". I am no stringbean by any stretch of the imagination, but for sitting, relaxing, etc. the width was fine. And as the previous poster said, you are not bumping elbows with your next door neighbor.
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Old Jun 24, 2008, 10:26 am
  #19  
 
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Originally Posted by Landslide
I believe the current (old) business class seats on 767s are 19". I am no stringbean by any stretch of the imagination, but for sitting, relaxing, etc. the width was fine. And as the previous poster said, you are not bumping elbows with your next door neighbor.
The old 767's were 19" as well, and you most defiantly could notice.
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Old Jun 24, 2008, 10:31 am
  #20  
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Still better than the chintzy 18.5" wide DL J seats. I cashed in 3 DL jumbo tickets EZE-NYC after riding once in these seats. Too much like a coach seat for my taste.
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Old Jun 24, 2008, 10:48 am
  #21  
 
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I find the current 767C to be a bit narrow. I'm not big by any stretch

CO's seat width is much better and it's noticeable.

I think I might find the new C seats narrow as well. However, I think that would be over-ridden by the ability to lie-flat
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Old Jun 24, 2008, 10:49 am
  #22  
 
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As I recall the original announcement that introduced the new seats said the seats would be the same throughout the fleet which meant to me the seat width in the narrow 767 would be exactly the same as in the larger planes so this comes as no surprise. It's disappointing though.. while I have no problem fitting into a 19" seat, you can definitely notice the difference and obviously would prefer to have that extra 1.5". The seat width (and tiny drink table) are the main reasons I try to avoid flying on 767s now in C class. Looks like there will be no escaping it going forward.
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Old Jun 24, 2008, 10:53 am
  #23  
 
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http://www.flyertalk.com/forum/showthread.php?t=836366

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Old Jun 24, 2008, 10:56 am
  #24  
 
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I found the original press release that you can view here: http://www.prnewswire.com/mnr/united/28964/

Here are some relevant excerpts (emphasis mine):

Once the entire modification is completed in late 2009, customers can expect consistent lie-flat seating in United First and United Business across the carrier’s entire international fleet of 97 widebody B767, B747 and B777 aircraft.

The new international United Business seat is up to 23.5 inches wide and adjusts to a broad range of positions.
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Old Jun 24, 2008, 11:03 am
  #25  
 
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"The new business class menu's feature fine dining specially selected by Jenny Craig to make the new seats feel more spacious." (Joke)

But I do agree with the new fully-flat seats on BA and UA being too narrow for comfort. Dieting won't help me much, since my big bones are the problem.
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Old Jun 24, 2008, 11:08 am
  #26  
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Originally Posted by gaobest
Also, how do people feel about facing the rear of the plane - is it similar to being on a train while facing the rear? I like flying and seeing the back of other people's heads, but not sure if I want to be looking at fellow pax faces or other pax seeing my face for a long flight Even with passengers next to me, I still feel that I have privacy if nobody is looking directly at me.
Michael
I flew on one of the new 744s in C last month in 8G, one of the backward facing rows, center section. I faced the wall, so there wasn't an issue of staring at a passenger. Even in row 6 and 7 you wouldn't be staring at the passenger in the other row, unless you were very tall, because the AVOD screens are above your feet, eyelevel. The person in the other row is blocked by the screen. The sensation of flying backwards is only felt on take off and landing. I was bothered more by the landing as it was a long low approach and the 744 was getting some crosswinds so there was a lot of drifting from side to side. It made me a bit queasy. I flew backward on OpenSkies on Sunday and didn't have that same feeling on landing.
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Old Jun 24, 2008, 11:12 am
  #27  
 
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Originally Posted by SEA1K4EVR
The new international United Business seat is up to 23.5 inches wide and adjusts to a broad range of positions.
When the armrests are lowered...
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Old Jun 24, 2008, 11:26 am
  #28  
 
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"seat width" is a useless measure to me. i want "seat width pitch" -- the distance from the middle of my left armrest to the middle of my right armrest.

comparing business seat widths to coach seat widths is silly -- yes, the business seat is only 1" (or 3", or whatever) "wider" than a coach seat, but that's butt room, not shoulder room. the shoulder room increase is what matters to me -- i have plenty of butt room, even in coach. (likewise, those who say "the CRJ is no worse than a 737 -- they're both 17" wide" are also dead wrong. :-) )

(and the last time i flew an 8-across business class was on a TWA L1011, but as someone who doesn't sleep on planes, i suspect i'd prefer 7-across cushy recliners to 8-across wedged-in beds..)
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Old Jun 24, 2008, 11:35 am
  #29  
 
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I just can't bring myself to sympathize with the 'too-narrow business seat' argument. For the average person like me, I found the old 19" 767 business seat width just fine for sitting and relatively comfortable for sleep. Considering the problems in the US with obesity and little exercise, I can understand the narrow feeling, but not sympathize with it. Buy 2 seat in Y if you want a 34" wide seat :-D
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Old Jun 24, 2008, 11:42 am
  #30  
 
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Originally Posted by Peter M
"The new business class menu's feature fine dining specially selected by Jenny Craig to make the new seats feel more spacious." (Joke)
Clearly this is an effort to manage fuel costs!
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