Web not showing pending rentals
May 20, 2012, 7:22 am
#1
Original Poster
Join Date: Dec 2010
Location: BHM
Programs: WN A-List, HHonors Diamond
Posts: 213
Web not showing pending rentals
Thrifty's site hasn't shown reservations in a couple of weeks now. I've gotten an email that they're working on it, but that doesn't help much.
Anyone have additional information?
Anyone have additional information?
May 20, 2012, 1:36 pm
#2
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,672
May 20, 2012, 8:38 pm
#3
Original Poster
Join Date: Dec 2010
Location: BHM
Programs: WN A-List, HHonors Diamond
Posts: 213
You can view reservations at http://mobile.thrifty.com.
I rent from Thrifty 25-30 times per year. Even though I do a good job of tracking my reservations using TripIt, I want to be sure I've rented for every trip. I also need to make sure I didn't accidentally book twice for the same trip (like I found about about this morning and thanks Thrifty for letting my cancel one of them).
May 20, 2012, 8:47 pm
#4
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,672
I don't want to look up a specific reservation. I want to see a list of all my reservations like it had 2+ weeks ago.
I rent from Thrifty 25-30 times per year. Even though I do a good job of tracking my reservations using TripIt, I want to be sure I've rented for every trip. I also need to make sure I didn't accidentally book twice for the same trip (like I found about about this morning and thanks Thrifty for letting my cancel one of them).
I rent from Thrifty 25-30 times per year. Even though I do a good job of tracking my reservations using TripIt, I want to be sure I've rented for every trip. I also need to make sure I didn't accidentally book twice for the same trip (like I found about about this morning and thanks Thrifty for letting my cancel one of them).
As for the list of reservations, are you referring to the one inside of your Blue Chip profile page? That's the only reservation list we're aware of. We weren't aware that one was broken. It's probably related to the other outage referred to above.
May 21, 2012, 9:59 pm
#5
Original Poster
Join Date: Dec 2010
Location: BHM
Programs: WN A-List, HHonors Diamond
Posts: 213
Ah. Thought you were talking about the broken reservation lookup function--Thrifty's had an issue for the last couple of weeks where you can't view a reservation (clicking "submit" just returns you to the screen where you enter your confirmation number and last name). We discovered the mobile site as a workaround to that.
As for the list of reservations, are you referring to the one inside of your Blue Chip profile page? That's the only reservation list we're aware of. We weren't aware that one was broken. It's probably related to the other outage referred to above.
As for the list of reservations, are you referring to the one inside of your Blue Chip profile page? That's the only reservation list we're aware of. We weren't aware that one was broken. It's probably related to the other outage referred to above.
Correct. When I log in to the blue chip profile and I used to get a list of upcoming reservations. Since I rent a lot, that's a very helpful feature and I'm missing it quite a bit. Hope it gets fixed soon.
Thanks.
May 27, 2012, 10:04 am
#6
Join Date: Oct 2008
Location: YYJ
Programs: Aeroplan, Priority Club, National Exec Elite, Hertz #1 Gold, Avis First, Thrifty Bluechip
Posts: 1,924
Ah. Thought you were talking about the broken reservation lookup function--Thrifty's had an issue for the last couple of weeks where you can't view a reservation (clicking "submit" just returns you to the screen where you enter your confirmation number and last name). We discovered the mobile site as a workaround to that.
On a whim I tried my confirmation that I needed to cancel and it worked, and the res is now cancelled. I didn't need them authing my credit card in Toronto for a car I had no intention of retrieving.