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Old May 27, 12, 11:04 am
Join Date: Oct 2008
Location: YYJ
Programs: Aeroplan, Priority Club, National Exec Elite, Hertz #1 Gold, Avis First, Thrifty Bluechip
Posts: 1,924
Originally Posted by AutoSlash View Post
Ah. Thought you were talking about the broken reservation lookup function--Thrifty's had an issue for the last couple of weeks where you can't view a reservation (clicking "submit" just returns you to the screen where you enter your confirmation number and last name). We discovered the mobile site as a workaround to that.
For the record this problem appears to be solved. I e-mailed technical support on the 15th and only got a cookie cutter response that some reservations can't be viewed on (as if after 30-35 rentals a year since 2006 I'm new at this...). When I replied that, no, I had in fact booked it at, they never bothered to reply.

On a whim I tried my confirmation that I needed to cancel and it worked, and the res is now cancelled. I didn't need them authing my credit card in Toronto for a car I had no intention of retrieving.
Tuneman1984 is offline